Recent Posts

Facts About Thunderstorms

5/10/2022 (Permalink)

Lightning seen through a car windshield. How much do you know about thunderstorms?

How much do you know about thunderstorms? These storms are so common that many of us rarely think about them, but they can actually be very dangerous. 

While many thunderstorms cause little to no damage—and probably don’t even disrupt daily life—the high winds, lightning, hail, flooding and other issues of thunderstorms can cause damage to property and be hazardous to people and pets. 

What is a thunderstorm, anyhow? Just what it sounds like! A thunderstorm is defined as any storm that contains thunder. A thunderstorm is recognized as severe when it contains hail that is one inch or larger and straight-line winds of 58 miles per hour or more

How Thunderstorms Cause Damage 

  • Damage and injury from lightning strikes. Did you know that where there is thunder there is always lightning? That’s because the booming noise of thunder is actually caused by a lightning strike! These strikes can be dangerous, and it is reported that they cause around 300 injuries every year. Beyond injuries, lightning strikes can also cause fires and damage to your home or other property due to fallen tree branches. 
  • Property damage due to hail. When you think of hail, damage to cars probably comes to mind. But while hail does commonly damage cars, it can also cause damage to other property and even people. These frozen pellets vary in size, and when they’re larger, they can negatively impact your home’s roof or siding, leading to leaks and water damage. 
  • Harm from flash flooding. Flash floods can occur any time there is heavy rain for a plethora of reasons—even if storm drains back up or small ditches become filled with water, heavy rain can quickly turn these things into a life-threatening flooding scenario. And these dangerous floods can occur anywhere, not simply in places where there’s a known flood plain. If flash flood conditions are present, it’s important to stay off the roads. Even an inch of flood water can be dangerous and even deadly. 

SERVPRO Insider – April 2022

5/5/2022 (Permalink)

Front page of newsletter. Our newest quarterly newsletter is here!

Our newest quarterly newsletter is here! The SERVPRO Insider gives an inside look at what SERVPRO Team Miller has been up to!   

In this issue, we’re highlighting a large fire loss in our Shiawassee territory. A local restaurant experienced a fire in the middle of the night that affected four other local businesses. Our SERVPRO team was on site starting the board up and mitigation process within hours. The surrounding businesses are currently smoke and water damage free and operating as normal. 

Get an inside look at the cleanup of one of the large loss jobs our Disaster Recovery Team worked on in Kentucky, learn how to prepare your home for floods, and read up on some tips on how you can protect your garden during rainstorms. 

Each newsletter comes with a special feature on the services that SERVPRO offers. The service of this quarter: Residential Cleaning Services. Our residential cleaning services will ease the burden of the constant maintenance cleaning home, but will also create a safe, clean, and comfortable living environment for your clients. Our residential cleaning services include carpet and upholstery cleaning, air duct cleaning, odor removal, sewage and biohazard cleanup, and more! 

If you’d like to subscribe to receive our full quarterly newsletters, send us a request at

Don’t Let Heavy Rains Damage Your Home

4/1/2022 (Permalink)

Water drops in a blue background. You may be surprised to hear heavy rain can cause serious damage to a home.

Our SERVPRO team sees a lot of damaged homes so we have in-depth knowledge of some of the ways water can damage a home. When asked how the water damage happens, homeowners cite various problems like severe floods and storms or problems in the home, like a burst pipe. 

But we notice other reasons people need water damage restoration, too. You may be surprised to hear heavy rain can cause serious damage to a home. This is especially true after a long period of time. Water damage from rain compounds if a home isn’t maintained the right way. 

Preparing Your Property for Wet Weather 

Basic home maintenance can help you stay safe from water damage. These projects will help you get moving in the right direction. 

  • Learn how your yard drains. A yard that drains correctly protects your home. If you notice that your yard is draining toward your home, then you might want to get in touch with a landscaping expert to look for ways to protect your yard. 
  • Plant helpful landscaping. Landscaping can help protect your home from water damage. Native plants, trees and bushes can be vital in protecting your home from water damage. Talk with landscaping experts in the area or visit a native plant sale for tips and ideas. 
  • Consider sealing your roof. Sealing your roof can help protect your home from wind and water damage. In fact, experts estimate that almost 95% of water damage is caused by water seeping through gaps in your roof and shingles which can be prevented with this step. 

Experienced Restoration Technicians Are Here to Help You

4/1/2022 (Permalink)

Paperwork with Homeowners Insurance on top of the form. Have you put a lot of thought into what you would do if your home was impacted by a fire or flood?

Have you put a lot of thought into what you would do if your home was impacted by a fire or flood? If you haven’t, it might be a good idea to start considering it. While no homeowners like considering it, disaster claims are much more common than you probably would like to think. 

Not every incident with an associated claim will need restoration in order to get their home back to its original state. But many homeowners find themselves in need of professional services. 

Home Disaster Numbers in America 

Experts explain that homeowners' insurance claims are common. According to the Insurance Information Institute, about one in 20 homeowners will file home damage this year. The statistics include all causes of damage and doesn’t separate the claims based on whether they need restoration services. 

We also have some statistics about individual types of disasters and issues, though. About one in 50 homeowners will file a water damage claim. And about one out of every 350 American homeowners have to file a claim for fire damage. Fire damage claims can include everything from lightning strikes to appliance fires. 

When you think about the United States’ entire population, that statistic translates to millions of families. Some of these people will need to get help from a professional team. That’s when choosing a quality restoration company will make all the difference for you. 

Training and Education for Technicians Matter 

When you trust us with your home’s restoration work, you can be confident that you are going to receive exceptional service from highly trained professionals. 

Beyond the training offered by SERVPRO at a national level, our technicians earn valuable certifications through the Institute of Inspection, Cleaning, and Restoration Certification. This non-profit group provides various certifications to ensure restoration and cleaning technicians can use the latest proven techniques when restoring your home. 

Preparing Your Business for Restoration After a Disaster

3/1/2022 (Permalink)

SERVPRO employee and homeowner leaned over iPad. The majority of business owners can open their doors again after a fire or flood damages their business.

Our team wants to ask business owners a powerful question: What is the most important lesson you learned in the past two years? 

Many business owners say they learned that it’s not always possible to plan for the future—or to see an event that will impact your business coming. Others will say that they’ve had to find new ways to engage with their customers and continue providing services.  These are essential lessons that will carry on to other parts of the business, too. While none of us saw a pandemic coming, it’s crucial to have a plan in place to help you deal with more common types of disasters that business owners can face, like fires, flooding or severe storms. 

Because our SERVPRO team wants to be a resource for business owners in our area, we’ve put together some powerful advice to help you if you ever need commercial restoration services. 

What You Need to Know About Starting a Restoration Project 

The majority of business owners can open their doors again after a fire or flood damages their business. It’s possible to not only open again but also to be more successful. 

Here’s how we recommend you start the process: 

  • Your disaster plan is a crucial component. Invest in a disaster plan before you need it and do everything you can to follow it in the aftermath of a fire, flood or another type of natural disaster. It’s easy to feel overwhelmed when your business is damaged, so knowing what you will do in advance helps. You may want to think about moving your business to a backup location so you can continue operating. 
  • Document all your damage. You’ll want to take plenty of pre-cleanup photos of your property to show your insurance company. It’s smart to inventory the items inside your business that were damaged, compromised or destroyed. Include the values of these items on your inventory list. 
  • Don’t forget to update your community. Providing your suppliers, your employees, your customers and your wider community with regular updates about your progress, a temporary location or your reopening is essential. 

If a fire, flood or any other cause damages your business, you can always count on us for restoration assistance. We have crews who are available 24/7 in the event of an emergency.  

Count on Our Team When Minutes Matter

2/2/2022 (Permalink)

Paper with Insurance Policy written on it and a pair of black glasses. If you need restoration services this year, it’s vital to choose a team to work with ready to start the process quickly.

The reasons people in our community will seek help with restoration services in 2021 are as varied as the homeowners themselves. But there are a few common reasons that homeowners will need restoration help. People reach out to SERVPRO for reasons that include severe weather issues, such as wind, hail and rainAccidents and appliance malfunctions are also common reasons people need help from home restoration professionals.  

If you need restoration services this year, it’s vital to choose a team to work with ready to start the process quickly. Why does that matter? Because when it comes to restoration work, all projects have one thing in common. Timing is everything.  

Why Timing Matters  

Damage to your home can grow worse, much faster than you might think. For example, the water damage that starts as a minor inconvenience can quickly begin to warp the wood in your home and stain or fade expensive, upholstered fabrics. It can also start the mold damage process in your home—in as little as a few hours.  

How SERVPRO Can Help You  

Our team understands how important it is to get the restoration process started quickly, so we’re available to help you 24/7. We’re here when you need us, and if you have an emergency, we can start the process fast.  

There are other good reasons to choose SERVPRO, too. Here’s what makes us different:  

  • Our highly skilled technicians are using the best available technology. When you partner with us, you can be certain that the team coming to your home has the most up-to-date certifications, training and technology backing them. We can do this because we’re affiliated with SERVPRO’s national brand.  
  • Our business is local. All SERVPRO locations are locally owned and operated by people in your community. That means when you call us, you’re connecting with friends and neighbors. We want to help you restore your home to its original state. 

Simple Steps to Prevent House Fires

2/2/2022 (Permalink)

Fire flames. More house fires happen during the winter than at any point during the year.

Staying warm is a top priority for most families in Michigan during the winter. It’s essential, though, that you keep safety top of your mind. Why? Because more house fires happen during the winter than at any point during the year. Not only do these winter fires cause property damage, but they also can cause injuries and deaths. Experts in the industry estimate that about 890 Americans die in winter house fires every year.  

Some of the best fire prevention tips experts have to offer won’t cost you much time or money to incorporate into your daily life. Plus, they address some of the most common causes of house fires in the winter.  

Easy Ways to Prevent Fires in Your Home  

  • Be sure you’ve had your furnace inspected. Even furnaces that seem to be working well can have issues. It’s smart to have a professional check it for maintenance issues. These inspections can find dirty, clogged vents or rusted blades that can signify a fire hazard.  
  • Be careful with how you burn candles. Candles are one of the most common causes of house fires at any time of year. They don’t look like they could cause issues, but candles can be hazardous if left to burn long-term or unsupervised.  
  • Don’t use extension cords for space heaters. The safest way to use these items is to plug them directly into the wall. If you need to rearrange your furniture a little, it’s a smart move and makes your home safer. 

SERVPRO Insider – January 2022

1/3/2022 (Permalink)

First page of January 2022 newsletter SERVPRO Insider – January 2022

Our new quarterly newsletter is here! The SERVPRO Insider gives an inside look at what SERVPRO Team Miller has been up to!  

In this first issue, we’re reliving 2021. From our super impressive Halloween costume contest to receiving the SERVPRO Franchise of the Year Award, our team has been busy having fun and servicing our local communities with their fire and water damage needs. 

We also feature small articles with helpful tips for homeowners and business owners to take care of their properties and customers. Some of the featured articles in this issue include fireplace safety tips, preparing your business for winter weather, and tips on preventing frozen pipes. 

Each newsletter comes with a special feature on services that SERVPRO offers. The service of this quarter: Biohazard Cleanup and Restoration. The professionally trained experts at SERVPRO provide biohazard cleanup services that utilize a science based, safety centered standard. Some of the most common biohazard scenarios our team faces are sewage backups, bloodborne pathogens, and illegal drug manufacturing lab. 

If you’d like to subscribe to receive our full quarterly newsletters, send us a request at 

Fire Risk During the Winter

1/3/2022 (Permalink)

Burnt kitchen. House fires are common in the United States.

House fires are common in the United States—something millions of Americans will deal with over the next year. And that number likely includes members of the community here. SERVPRO is here to help you and your family if your home suffers fire damage. Our team is prepared to help you remediate and repair in the aftermath of a fire. 

Why Your Risk Is Higher During the Winter 

Fires can happen at any time, but they’re more common during the colder winter months—especially in places like Michigan, where residents may need to use furnaces, space heaters and more to heat their homes. Here are some household risks during the winter. 

  • Space heaters without automatic shutoff functions can topple over.  
  • Candles left burning can fall over if a family member or guest knocks on the wrong table.  
  • Kitchen fires happen more often, as many home chefs are creating special treats for the holidays.  
  • Christmas tree accidents cause numerous fires every year.  
  • Broken furnaces and issues with appliances can also happen throughout cold winter months. 

How to Protect Your Home from Water Damage

1/3/2022 (Permalink)

Flooded basement. A growing number of homeowners are filing water damage claims every year.

A growing number of homeowners are filing water damage claims every year. And even before that growth, water damage claims were the most common type homeowners filed. Did you, a family member, or friend have to file one of these claims last year? If so, that claim was one of literally millions that were filed. 

Statistics from homeowners' insurance companies note that the number of fire damage claims are dropping.. At the same time, homeowners are filing more and more water damage claims. 

Like many homeowners, you may not be clear about when you need professional help to clean up the aftermath of a leak and when you can do it yourself. Many homeowners have the tools ready to handle a minor leak (like a mop and bucket), but more serious leaks call for professionals to do remediation work to prevent property damage. 

What to Look for When Evaluating Water Damage 

You might notice these signs when you’re dealing with water damage that requires professional remediation service: 

  • You can smell the beginnings of mold. Does your home have a musty odor? The smell is one of the first signs you’ll notice when water has done serious damage to your home. If you notice a peculiar odor, you’ll want to schedule a professional evaluation. 
  • Your floorboards or furniture are starting to warp. Many people don’t realize that wood will become warped and misshapen within a few days of a water event. That’s why it’s important to call in restoration technicians as soon as you notice it. 
  • You see changes to your windows or walls. Like your floors, your windowpanes and walls can start to warp if the water damage is severe enough. Depending on how severe your water issues are, this can be a sign of a major problem.