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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Make a Plan Today!

9/2/2020 (Permalink)

It is never too early to start a plan. Your family may not be together if a disaster strikes, so it is important to know which types of disasters could affect your area. Know how you will contact one another and reconnect if separated. Establish a family meeting place that is familiar and easy to find.

Step 1: Put a plan together by discussing the questions below with your family, friends, or household to start your emergency plan.

  1. How will I receive emergency alerts and warnings?
  2. What is my shelter plan?
  3. What is my evacuation route?
  4. What is my family/household communication plan?
  5. Do I need to update my emergency preparedness kit?
  6. Check with the Centers for Disease Control (CDC) and update my emergency plans due to Coronavirus.
  • Get cloth face coverings (for everyone over 2 years old), disinfectants, and check my sheltering plan.

Step 2:  Consider specific needs in your household.

As you prepare your plan tailor your plans and supplies to your specific daily living needs and responsibilities. Discuss your needs and responsibilities and how people in the network can assist each other with communication, care of children, business, pets, or specific needs like operating medical equipment. Create your own personal network for specific areas where you need assistance. Keep in mind some these factors when developing your plan:

  • Different ages of members within your household
  • Responsibilities for assisting others
  • Locations frequented
  • Dietary needs
  • Medical needs including prescriptions and equipment
  • Disabilities or access and functional needs including devices and equipment
  • Languages spoken
  • Cultural and religious considerations
  • Pets or service animals
  • Households with school-aged children

Step 3: Fill out a Family Emergency Plan

Download and fill out a family emergency plan or use it as a guide to create your own.

Emergency Plan for Parents (PDF)

For more information on how to make a plan for you and your family, visit ready.gov/plan!

Preparing Your Summer Home for Cooler Weather

9/2/2020 (Permalink)

Now that summer is sadly coming to an end, it is time to start preparing your vacation home for cooler weather.

As you are packing the car and getting ready to head out, do a quick inspection of your home to ensure you are ready to leave. Turn off the water main, and drain the existing water from sinks, toilets, and outdoor spigots. Once the water main is switched off, turn on faucets, spigots, and flush toilets until water no longer flows out.

  • Pipes under every sink.
  • Water heater.
  • Seals around windows (in case it rains).
  • Appliance hoses: washing machine, dishwasher, and ice maker.
  • Sump pump. Dump a bucket of water into the sump pump to ensure it is working. Make sure to listen to its motor running as well.
  • Toilet tanks. Look for cracks that may worsen and leak while you are gone.

Give a set of keys to a trusted family member, friend, or neighbor and have them check on your home periodically while you are gone. The amount of times they should check in depends on the length of your trip, but it should be at least twice a week. Once water damage occurs, letting it stagnate for days at a time can multiply the cleanup costs tremendously. Show your house sitter all bathrooms, where the water main is, and other areas at risk of water damage. Leaving a check list for them will make sure they do not miss any subtle leaks or moisture.

Leave heating and cooling systems running as normal, these allow air flow through your home and prevent humidity from building up. They also will keep pipes from freezing if there is a sudden temperature drop one night, which is more of a risk during the fall and winter months than in summer.

If you happen to have any type of water damage during your time away, we are always here to help! We are available 24/7 so that when a disaster strikes, we have your back. We quickly extract the water and then dry your property using state-of-the-art equipment.

Structural Drying

9/2/2020 (Permalink)

Storms and inclement weather can be devastating to any business. Wind damage, heavy rain, and flooding can occur suddenly and cause substantial damage in a matter of minutes. There is never a convenient time for flooding or storm damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

Time is Money

As a leader in water damage restoration, we know fast mitigation is the key to limiting business interruption. With an unmatched national footprint of over 1,800 franchises, SERVPRO’s Disaster Recovery Team can provide trained crews faster to any size disaster and can be on-site within a few hours to help reduce the future damage that water can cause. We have the right equipment, procedures, and training to help ensure the structure is dry the first time, saving you time and money.

Specific Tasks to Include:

  • Containment of damaged area to reduce in-flow of water.
  • Shrink-wrapping of structures to control inflow of mixture.
  • Water Extraction – to remove excess water from a structure.
  • Moisture Mapping – to determine impacted areas of a structure.
  • Selective Demolition – to remove wet building materials that cannot be economically dried in place.
  • Containment – to assure potential contaminants do not spread.
  • Evaporation Enhancement – to remove moisture content from building materials.
  • Dehumidification – to remove excess water vapor from the structures’ environments.
  • Temperature Control – to assist in dehumidification and to prevent the onset of mold growth.
  • Post-Drying Cleaning – to remove any potential contaminants from dried building materials.

When disaster strikes, so do we! Our team members live locally and are available 24/7 to respond to your call.

Learn About Derechos

8/17/2020 (Permalink)

What is a Derecho?

With hot and humid weather conditions that come with summer also comes a threat of a rare severe thunderstorm called a derecho. You may be familiar with this type of storm now after the events that happened in Iowa. According to the National Geographic, a derecho is a widespread, long-lived, straight-line windstorm that is associated with a fast-moving group of severe thunderstorms. Derechos produce walls of strong wind that run throughout the landscape, causing hundreds of miles of damage.

For a band of severe storms to be classified as a derecho, it must travel 240 miles and move at a speed of at least 58 miles per hour. The Midwest Derecho swept across South Dakota to Ohio, traveling 770 miles in nearly 14 hours and knocking out power for over a million people. Unlike tornadoes and hurricanes, the winds from a derecho follow straight lines. In fact, the term “derecho” means straight in Spanish.

How Derechos Form

Derechos winds can be as strong as winds found in hurricanes and tornadoes. So, how do these strong winds form? It is created by a downburst. SciJinks stated that when the wet air in a thunderstorm meets the drier air surrounding it, the water in the air evaporates. When water evaporates, it cools the air around it. Since the cool air is denser, it rapidly sinks to the ground and creates strong winds.

The downburst can suck more dry air into the storm, making stronger downbursts. Derechos happen when the right conditions for downbursts occur over a wide-ranging area.

Where Derechos Happen

Derechos are most common in the Midwestern United States but are quite rare. There is an average of 1 to 2 derechos a year. These storms most commonly occur in late spring and summer.

Derecho Damage

A derecho can be just as destructive as a tornado, but destructive in a different way. According to the National Geographic, downburst clusters of wind caused by derechos can range from four to six miles long, containing smaller pockets of extreme wind called microbursts and burst swaths. The latter are only about 150 to 450 feet long, but they are severe and concentrated like the winds of a tornado and can exceed 100 miles an hour.

What to Do

Treat a derecho like a tornado and follow the same safety procedures. The best thing to do in the event of a derecho is to go someplace safe and protected—high winds and falling trees can be quite dangerous.

The Importance of Smoke Alarms

8/17/2020 (Permalink)

Smoke alarms save lives every day. Smoke alarms that are properly installed and maintained play a crucial role in reducing fire deaths and injuries. If there is a fire in your home, smoke spreads fast and you need smoke alarms to give you time to get out. Here at SERVPRO, we want to keep you and your loved ones safe.

Here is what you need to know

  • A closed-door may slow the spread of smoke, heat, and fire. Install smoke alarms in every sleeping room and outside each separate sleeping area. Install alarms on every level of the home. 
  • Smoke alarms should be interconnected. When one sounds, they all sound. 
  • Larger homes may need extra smoke alarms.
  • Test your smoke alarms at least once a month. Press the test button to be sure the alarm is working. If the alarm still does not work replace the batteries, and if it still doesn’t work replace it.
  • There are two kinds of alarms. Ionization smoke alarms are quicker to warn about flaming fires. Photoelectric alarms are quicker to warn about smoldering fires. It is best to use both types of alarms in the home.
  • When a smoke alarm sounds, get outside and stay outside. Don’t wait
  • Replace all smoke alarms in your home every 10 years whether they are still working or not.

Facts about smoke alarms 

  • Smoke alarms provide an early warning of a fire, giving people additional escape time. In 2012-2016, smoke alarms were present in three-quarters (74%) and sounded in more than half (53%) of the home fires reported to U.S. fire departments.
  • Almost three of every five home fire deaths resulted from fires in homes with no smoke alarms (40%) or no smoke alarms that were working (17%).
  • The death rate per 1,000 reported home fires was more than twice as high in homes that did not have any working smoke alarms (12.3 deaths per 1,000 fires), either because no smoke alarm was present or an alarm was present but did not operate), as it was in homes with working smoke alarms (5.7 per 1,000 fires).
  • In fires in which the smoke alarms were present but did not operate, more than two of every five (43%) of the smoke alarms had missing or disconnected batteries.
  • Dead batteries caused one-quarter (25%) of the smoke alarm failures.

For more information on smoke alarms and other fire protection related information visit the website for the National Fire Protection Association.

Potential Floods In Your Business

8/17/2020 (Permalink)

There are many potential sources of flood damage for businesses, including broken roofs, raging rivers or even hurricanes. However, the most common floods are caused by relatively innocent facilities you probably have on your premises:

• Water supply lines
• Fire sprinkler systems
• Toilet and bathroom fixtures
• A broken pipe

If you own or operate a business in Michigan, then chances are that you stand to come across at least one of these sources of commercial flooding. If it happens to you, remember that water repair technicians are well practiced in restoring damage caused by these issues. A good company should have you back to new in less time than you expect.


Water Supply

These water supply line systems are essential for nearly every business, but a broken pipe in one of them might create a complete disaster. The best way to deal with these issues is to shut off your water if possible. In fact, stopping the flow should be your first step in almost any flooding situation, as long as entering the flood area does not provide an immediate threat to your health.

Fire Sprinklers

Sprinkler systems are designed to protect you from disasters, but they can cause disasters as well. Prevent unfortunate losses by keeping your fire sprinklers maintained professionally.

Toilets

Nobody wants to think about a toilet overflowing, but this is one of the most common water-related disasters in businesses. Well-maintained bathroom facilities have less chance of causing a catastrophe, but it's important to know how to shut off your fixtures just in case. Some commercial toilet shutoff processes are far from intuitive.

Ruptured Pipes

A broken pipe might happen as a result of extreme temperature changes, direct stress or simple disrepair. If it happens out of sight, you might not notice the problem until it's advanced far enough to have caused significant damage. If you find a pipe issue, it's usually a good idea to call a restoration company and your insurance provider immediately after you stop the flow of water.

Why SERVPRO

Here at SERVPRO, we are water damage restoration specialists and are ready to restore your home back to pre-water damage condition. We are available 24/7 so that when a disaster strikes, we have your back. 

Flood Insurance

8/17/2020 (Permalink)

Many businesses in Michigan are not prepared for floods or even have a plan for one. Disasters can strike anytime and anywhere, whether you are ready or not. Preparing your building in advance can save you a lot of time and money. One of the best ways to do this is by having the right flood insurance. Here are some things to know before confirming your policy though.  

3 Things to Consider for Commercial Flood Insurance.

 
What Kind of Damage Does Flooding Cause?You may be wondering what exactly you are protecting your building against. During heavy rainfall, water gets in through small cracks in the walls or foundation. It can also enter through small openings in the windows or through weak spots in the roof. This small amount of liquid can lead to a lot of damage. In addition to soaking the floors, it can also seep into the furniture, office equipment, important documents, and electronics.  


What Does Insurance Cover? 
Always check your policy, but commercial insurance typically covers damage to the structure of the building and the contents that were affected by the storm. External damage is usually caused by fall trees, while internal damage is more likely to be from flooding. Most policies pay for a restoration company to come handle the repairs and cleanup.  


Is Your Building Really at Risk? 
Unfortunately, weather is unpredictable, so you cannot know in advance whether you will ever use your flood insurance or not. However, it is best to be safe than sorry when it comes to your business. No building is ever truly safe from the dangers that storms bring, so most companies choose to get the insurance.  While getting flood insurance may not be at the top of your to-do list, getting it sooner rather than later is important because you never know when a storm may hit. If you aren't sure how much coverage you need or what type of policy to get, talk to your insurance company to find out what is right for you.

Preparing for Back to School

8/17/2020 (Permalink)

Schools are a vital part of the infrastructure of communities and play a critical role in supporting the well-being of a child, not just their academic achievement. With schools preparing to reopen their doors after shutdowns, parents and staff members have concerns about the health and safety of students.

The CDC has put together a plan for K-12 school administrators to follow as students and staff return to school in the fall. According the CDC, it is critical that all administrators for these steps:

  • Engage and encourage everyone in the school and the community to practice preventive behaviors. These are the most important actions that will support schools’ safe reopening and will help them stay open.
  • Implement multiple SARS-CoV-2 mitigation strategies (e.g., social distancing, cloth face coverings, hand hygiene, and use of cohorting).
  • Communicate, educate, and reinforce appropriate hygiene and social distancing practices in ways that are developmentally appropriate for students, teachers, and staff.
  • Integrate SARS-CoV-2 mitigation strategies into co-curricular and extracurricular activities (e.g., limiting or cancelling participation in activities where social distancing is not feasible).
  • Maintain healthy environments (e.g., cleaning and disinfecting frequently touched surfaces).
  • Make decisions that consider the level of community transmission.
  • Re-purpose unused or underutilized school (or community) spaces to increase classroom space and facilitate social distancing, including outside spaces, where feasible.
  • Develop a proactive plan for when a student or staff member tests positive for COVID-19.
  • Develop a plan with state and local health department to conduct case tracing in the event of a positive case.
  • Educate parents and caregivers on the importance of monitoring for and responding to the symptoms of COVID-19 at home.
  • Develop ongoing channels of communication with state and local health departments to stay updated on COVID-19 transmission and response in your local area.

Schools may consider implementing strategies to encourage behaviors to help reduce the spread of COVID-19. The CDC has provided strategies on how to reduce the spread:

  • Staying Home when Appropriate
  • Educate staff and families about when they/their child(ren) should stay home and when they can return to school.
    • Actively encourage employees and students who are sick or who have recently had close contact with a person with COVID-19 to stay home.
    • Staff and students should stay home if they have tested positive for or are showing COVID-19 symptoms.
    • Staff and students who have recently had close contact with a person with COVID-19 should also stay home and monitor their health.
  • CDC’s criteria can help inform when employees should return to work:
    • If they have been sick with COVID-19
    • If they have recently had close contact with a person with COVID-19
  • Hand Hygiene and Respiratory Etiquette
    • Teach and reinforce hand-washing with soap and water for at least 20 seconds and increase monitoring to ensure adherence among students and staff.
      • If soap and water are not readily available, hand sanitizer that contains at least 60% alcohol can be used (for staff and older children who can safely use hand sanitizer).
    • Encourage staff and students to cover coughs and sneezes with a tissue.
  • Cloth Face Coverings
    • Teach and reinforce use of cloth face coverings. Face coverings may be challenging for students (especially younger students) to wear in all-day settings such as school.
      • Note: Cloth face coverings should not be placed on:
        • Children younger than 2 years old
        • Anyone who has trouble breathing or is unconscious
        • Anyone who is incapacitated or otherwise unable to remove the cloth face covering without assistance
  • Cloth face coverings are meant to protect other people in case the wearer is unknowingly infected but does not have symptoms. Adequate Supplies
    • Support healthy hygiene behaviors by providing adequate supplies, including soap, hand sanitizer with at least 60 percent alcohol, paper towels, tissues, disinfectant wipes, cloth face coverings (as feasible) and no-touch/foot-pedal trash cans.
  • Signs and Messages
    • Post signs in highly visible locations (e.g., school entrances, restrooms) that promote everyday protective measures pdf icon and describe how to stop the spread pdf icon of germs (such as by properly washing hands and properly wearing a cloth face covering image icon).
    • Broadcast regular announcements on reducing the spread of COVID-19 on PA systems.

For more information on preparing for back to school, visit the CDC website.

Floods Strike Everywhere

8/10/2020 (Permalink)

Floods ranks as one of the most common and widespread natural disasters in the United States. Whether you live near a coastline, along city streets, in the mountains, near a river or even in the desert, there is a potential for suffering flood damage. In fact, nearly 25% of last year’s claims paid by the National Flood Insurance Program (NFIP) were for policies in moderate to low-risk communities. According the NFIP, houses in the United States have a 26% chance of being damaged by a flood during the course of a 30-year mortgage, while businesses face similar risks by flooding. On average, flood cost $6 billion in annual losses in the U.S. The following are a few more little-known flood facts:

  • Flood kills an average of 140 people per year in the U.S. making flooding the deadliest disaster.
  • More than half of all fatalities during floods are auto related, often the result of drivers misjudging the depth of water on a road and being swept away in a swiftly moving current.
  • The principle causes of floods in the eastern United States are hurricanes and storms.
  • The principle causes of floods in the western United States are snowmelt and rainstorms.
  • Underpasses can be some of the most dangerous places during a flash flood – especially at night, when it is difficult to see.

With over 45 years of experience, SERVPRO has restored flood-damaged homes and businesses from coast to coast. Our Disaster Recovery Team is trained and equipped to handle the largest storms and the highest flood waters.

Preparing Your Home or Business for Hurricanes

8/10/2020 (Permalink)

Here in Michigan, we obviously do not have to worry about hurricanes. But for those who own vacation homes or have friends/family living in hurricane zones, we have some helpful tips to prepare that you can share.

Tips from FEMA (Federal Emergency Management Agency) for Preparing Your Home or Business for a Hurricane.

Prepare your Home:

  • Cover all your home’s windows with precut plywood or hurricane shutters to protect your windows from high winds.
  • Plan to bring in all your outdoor furniture, decorations, garbage cans and anything else that is not tied down.
  • Turn off utilities as instructed. Otherwise, turn the refrigerator thermostat to its coldest setting and keep doors closed.
  • Ensure a supply of water for sanitary purposes such as cleaning and flushing toilets. Fill the bathtub and other large containers with water.

Prepare your Business:

  • Carefully assess how your company functions, both internally and externally, to determine which staff, materials, procedures, and equipment are absolutely necessary to keep the business operating.
  • Identify operations critical to survival and recovery.
  • Plan what you will do if your building, is not accessible.
    • Consider if you can run the business from a different location or from your home.
    • Develop relationships with other companies to use their facilities in case a disaster makes your location unusable.

Do Your Due Diligence to Find a Storm Restoration Company

8/7/2020 (Permalink)

< img src =”tree.jpg” alt = "large downed tree laying on top of light brown house"> Choosing the right restoration company is crucial to getting things back to normal. Call SERVPRO of Romulus to set up an appointment.

Following a thunderstorm or other bout of severe weather, discovering that your home has sustained damage can be a difficult thing to process. The severity and cost of storm damage rises with each passing year, so having a plan in place before it happens to you is what we always recommend to be prepared.

As you plan ahead for what will happen after storm damage, picking the right company for restoration is one of the best things you can do for yourself. Knowing you are in good hands will take much of the stress out of the situation, so you can rest assured that your damage will be fully handled by restoration experts.

Plan Ahead by Picking a Storm Restoration Company

Be sure the company is legitimate. Because storms can cause severe and sudden damage, there will be many people wanting restoration as soon as possible—and many scammers that try to take advantage of this. On any company you are looking into, check out their past reviews from others in the community and research how well-regarded they are in the reputation industry as a whole to make sure they are legitimate.

Check on how they will handle periods of heightened demand. After severe weather, there will likely be many people who are seeking damage restoration, which can cause an overwhelming spike in demand. For us, however, these spikes are no issue—with our national SERVPRO® partnership, we can help everyone who needs us and call for backup to ensure our service is always exceptional.

Determine their emergency planning protocol. There is no convenient time to receive damage to your property, but if you can’t get in touch with your restoration company when it happens, it can be extremely frustrating. That is why we make it simple to get in touch with us 24 hours a day. You can call us the moment you discover damage, no matter when that is, to receive a quick response.

When you have damage from a storm to your home or commercial building, you can always depend on us to handle it. Contact us at any hour to see our exceptional service in action.

Always Prioritize Safety As You Grill

8/7/2020 (Permalink)

< img src =”grill.jpg” alt = “a person in grilling chicken and hot dogs on an outdoor grill> SERVPRO of Romulus are the fire restoration experts. To learn more give us a call or contact us online.

For us, enjoying summer is all about getting outside with family and firing up the grill, but safety is key to making sure this stays a fun activity. Grilling dangers are something many people do not discuss, but as with any open flame, the risk of a grill fire is there every time you light yours up. Fortunately, a bit of prevention goes a long way.

It is reported by the U.S. Fire Administration that grill fires occur at least 5,700 times every year, making them more prevalent than many realize. Grilling can be a fun and safe activity, however, as long as you follow the proper fire safety protocols when you do it.

Keep Grilling Fun, Safe and Fire-Free

Create a safe zone around your grill. It is convenient to place your grill in a spot close to your home, but giving yourself plenty of surrounding space is important in case of flare-ups. Three feet is the recommended distance to have around your grill, free from wood, siding or any other flammable materials.

Clean your grill grates often. By keeping your grill grates clean, you are able to keep the temperature inside your grill steadier and reduce the chances of a sudden fire starting. Built-on food particles can get extremely hot when the grill is in use, even suddenly igniting in some cases. A quick scrape after each grill session can go a long way in reducing this danger.

Never leave the grill unattended. There is no safe way to ever leave a grill unattended, even if the lid is closed. Fires only take a second to start, so your best bet to circumvent damage is by always being nearby with a fire extinguisher just in case. Even for a quick break, it is best to have someone take over your grill station to keep a vigilant eye out.

Inspect the grill regularly. The components of a grill are not made to last forever, and even if you are using yours regularly, you never know when something could finally give out. Before you ever light your grill, do a visual inspection to make sure everything looks like it is in good shape and there are no areas that could lead to a gas leak on your connectors.

If you have a grill fire that does damage to your home, we are here to help. You can call us any time, day or night, to have a quick response from our restoration experts.

Document Drying & Restoration

8/3/2020 (Permalink)

As a leader in the restoration industry, we know timely mitigation is the key to reducing severity and recovering damaged items. Water-damaged paper can rapidly deteriorate. Without proper handling, valuable files and irreplaceable documents could be lost forever. Let our team help you recover your damaged paper goods before it is too late.

Learn About Our Services:

Vacuum Freeze Drying:

Process in which an item containing moisture is frozen and dried using various vacuums and pressures to achieve sublimation.

  • Sublimation is the direct conversion of a solid (ice) into gas (water vapor), without passage through a liquid stage.
  • An example of sublimation is dry ice; dry ice is made of carbon dioxide, not water. When dry ice is exposed to normal atmospheric conditions, it begins to sublimate; it turns directly from its solid stage into its gaseous stage, bypassing the liquid stage.

Digitizing:

With the new age of technology, digitizing records and documents has become a standard practice in most industries. This eliminates the need to have massive file storage rooms and allows us to access records at the click of a button. If your file room was damaged by water or smoke and needs to be cleaned, dried, or decontaminated, digitizing might be a good choice to eliminate the need to have hundreds or even thousands of documents and records in storage.

Gamma Irradiation:

Gamma irradiation is a process used for cleaning/disinfecting and decontaminating documents or other consumer goods. In gamma irradiation, high-energy photons are emitted from an isotope source (cobalt 60) producing ionization (electron disruptions) throughout a product. In a CAT 3 situation (sewage or flood water), documents are not only deteriorating but are also infected with all types of bacteria. In most storm situations, you are dealing with CAT 3 water; therefore, most of the affected documents that you will encounter will be contaminated. If this is the case, then decontamination is always a must. In living cells, these disruptions result in damage to the DNA and other cellular structures. These photon-induced changes at the molecular level cause the death of the organism or render the organism incapable of reproduction. The gamma process does not create residuals or impart radioactivity in processed products.

Certified Irradiation:

Unfortunately, many businesses and governments agencies must dispose of counterfeit, faulty, expired, or contaminated materials. All entities need to be certified that their products and materials are destroyed. The guarantee of certified destruction is to protect one’s liabilities, brand image, or proprietary information. We guarantee certified destruction to give you peace of mind that your documents are disposed of properly.

Post-Construction Services

8/3/2020 (Permalink)

SERVPRO Helps Ensure Your Finished Projects Always Look Their Best

Post Construction Cleaning:

Once the floors are down and the drywall is up, it is time to remove the debris and dirt in order to lay carpet, paint and decorate. SERVPRO of Romulus can provide the debris removal services to prepare the building for interior design.

Dehumidification and Drying:

During the construction phase, a building can trap moisture. Excessive moisture could result in mold growth. If you think one of your projects may have a moisture issue, rely on our professionals to provide the help you need eliminating moisture and preventing the potential for mold growth.

Final Cleaning:

You want the facility to look its best when the doors open. SERVPRO of Romulus provides cleaning services to give the building that extra shine. Services include:

  • Carpet, resilient and non-resilient floor prep, and finish.
  • Ceiling, walls, and fixture cleaning.
  • Air Duct Cleaning.
  • Debris Removal (if necessary).
  • Window Cleaning.

The last thing you need is a fire, water intrusion or mold growth slowing down or stopping the completion of one of your projects. We provide 24-hour emergency mitigation, cleanup, and schedule quickly. In addition to fast response, our crews utilize industrial grade equipment, training, and electronic communication to help ensure the job is done right the first time, saving your time and money.

How to Maintain Your Sump Pump

7/31/2020 (Permalink)

If your home has a wet basement, you’re not alone. The American Society of Home Inspectors estimates that more than 60 percent of homes have issues with water in the basement. A sump pump can be an effective option for preventing water damage. Installed in a pit in the basement, these units sense when the water from rain or snow melt is rising in the pit and approaching the floor level. The incoming water is then pumped outside before it can damage the home or its furnishings.Sump pumps are relatively low-maintenance devices, but you can help keep your unit operational by inspecting it regularly. Steps in a regular maintenance program can include:

  • Checking the discharge line to make sure it is not stopped up or frozen. If necessary, unclog the air vent hole in the line.
  • Checking the inlet screen to ensure that it’s not clogged with residue and debris. Do this three or four times per year.
  • Making sure the float component is unobstructed and can move smoothly.
  • Scanning the pit and removing any visible debris, mud, or stones.
  • Testing the pump by slowly pouring a bucket of water into the pit. The float should rise with the water level, triggering the unit to start pumping. If pumping doesn’t begin, check to see that the unit is plugged in. Your float switch or check valve might also be at fault.
  • Going outside to see that water is discharging and flowing where it’s supposed to go – well away from your home.

Once a year, disconnect the pump from the power source and remove the unit. Flush it thoroughly with water to remove impurities and debris. While you have the pump out, also clean debris from the sump pit. Reinstall the pump and reconnect the power source. Test the unit by pouring a bucket of water into the pit and making sure the pump starts.If your unit has backup battery power, replace the battery every two to three years, or as directed by the manufacturer.Always refer to your pump’s instruction manual for specific information about maintenance and operation.

More information about sump pumps is available from the Sump and Sewage Pump Manufacturers Association. If your sump pump does fail, call 734-992-3138 and a crew from SERVPRO of Romulus will come out and dry your basement and all other ares that are wet.  

Signs Your Roof is Leaking

7/31/2020 (Permalink)

Your Residential Roof May Leaking, Look For The Six Signs

Six Signs That Your Roof Is Leaking

As many plumbing experts know, leaking roofs can cause a plethora of unwanted problems such as water damage in your home. If these problems pop up, they can adversely affect your emotional and economic equilibrium. For this reason, it's good to be able to detect signs of a leaky roof early. In so doing, you can attain the professional assistance necessary to correct the problem and prevent structural damage to your property. With that idea in mind, consider whether you're experiencing any of the following six signs of a leaky roof:

 1. A Loss of Granules

 The granules of your roof's shingles can grow loose as a result of aging and ongoing exposure due to water damage. When your shingles start to lose their granules, the roof is subjected to faster deterioration. 

 2. Buckling Shingles

 The shingles of your roof can start to buckle as a result of hot air coming from your attic. This hot air is an indication of poor ventilation and can lead to a build-up of moisture.

 3. Mold And Mildew Growth

 If you notice mold growing inside your home or on the roof, the growth could have been caused by a leaky roof. This is the case because a leaky roof will create the excess water and moist environment that mold likes to thrive in.

 4. Roof Rot 

Another sign of a leaky roof is roof rot. Roof rot is a term that refers to the process of your roof deteriorating rapidly. When this rapid deterioration transpires, your property can become increasingly susceptible to water damage because of potential leaks.

 5. Damaged Skylights

 Damaged skylights can cause your rainwater to leak into the home and cause water damage.

 6. Damaged Flashing

 When your flashing is improperly sealed or damaged against your roof, it can make it much simpler for excess water to start seeping into your home.

If you find that your property has been subjected to a leaky roof, you need to address and resolve the issue immediately. The best course of action is to contact a team of trained, IICRC-certified water damage remediation specialists. The team to trust is SERVPRO. All of our technicians will offer you the goal-oriented, detail-centered care necessary to restore your property with lightning speed

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO of Romulus is strategically located to respond quickly to your flood and water emergency event. Call us today! 734-992-3138

Tips on Driving in the Rain

7/31/2020 (Permalink)

Did you know nearly half (47%) of all weather-related car accidents — more than 700,000 a year — are due to rain? Read below for our tips on how to drive safely in the rain.


Here are 10 tips for driving in the rain:

Step 1. Exercise caution. Engine oil and grease build-up on roads and highways over time, and when combined with precipitation, you’ve got the equivalent of an automotive Slip ‘N Slide.

Step 2. Slow down. Wet pavement causes tires to lose traction and vehicles become more difficult to handle.

Step 3. Use headlights. Always use headlights in the rain – even if it’s just a sprinkle. Headlights help you see and be seen in wet weather.

Step 4. Keep your windshield wipers in tip-top shape. Summer can wreak havoc on your blades, so get them checked before fall’s showers arrive.

Step 5. Defog your windows. Precipitation can cause your windshield to quickly fog up, so use the front and rear defrosters to maximize visibility.

Step 6. Avoid pooling water. By splashing through puddles you can impair your vision and other drivers’. Additionally, standing water often shields potholes and debris from view and it can reduce the effectiveness of your vehicle’s brakes.

Step 7. If your car begins to hydroplane, do not brake or turn the wheel abruptly as this may cause your vehicle to go into a skid or spin. Take your foot off the gas and keep the wheel straight until your car reclaims traction.

Step 8. Increase your following distance. Slick roads, wet brakes and reduced visibility can lead to collisions. Give other vehicles plenty of room and brake early with reduced force.

Step 9. Don’t use cruise control. It can cause your car to accelerate when hydroplaning and reduces driver attentiveness.

Step 10. Drive in the tracks of the car in front of you. This allows the vehicle ahead to displace any standing water that’s on the road.

By employing these safe driving techniques you can keep yourself and your passengers safe during spring drizzles and downpours. Rainy roads can be dangerous, but if we all slow down and use extra caution, rainy days might actually be a little brighter.

SERVPRO Can Treat Romulus Commercial Fire Damage

7/31/2020 (Permalink)

If you are experiencing commercial fire damage, it is crucial to work with professionals who can help you restore your property. However, fire damage can take many different forms. Watch out for the following types of commercial fire damage and call the experts as soon as possible to prevent the damage from getting worse.


One of the first and least dangerous types of fire damage is known as Class A fire damage. This kind of damage can occur on any property, and it is often the result of a solid catching fire and spreading throughout. The fire damage from Class A fires has quantifiable sources, and the solids may include rubber, plastic, paper or cloth. This damage may spread from a single source, and it is often easy for individuals to contain if they are quick and isolate the burning source with a fire extinguisher.


Class B fire damage is another variety, and it is one of the most dangerous types that could occur. Class B fire damage typically results from flammable liquids or from solids that have become liquefied. These are commonly caused by melted plastics and waxes as well as various types of oils, including petrol and grease. While they are often caused by materials similar to cooking oil, cooking oil fires do not often count as Class B fires. These fires often spread quickly and cause tremendous damage because of water displacement issues.


Class C fire damage involves flammable gasses and similar substances. These can include fires caused by gas leaks such as hydrogen or propane, or they may be due to deposits of natural gas. They can spread quickly through the property and result in a great deal of sudden surface damage. More often than not, this type of damage is explosive and can cause tremendous destruction in the property's structure. It is one of the most common examples of commercial fire damage, and it may result in a long-term loss if not handled quickly.


Finally, Class D fire damage is a common variety of fire damage that occurs in industrial locations. It is typically caused by combustible metals. Some of the most common metals involved include sodium and potassium, and this type of fire is large and encompassing of the work area. This damage can result in a variety of harmful ambient effects, so if you experience this sort of damage, it is crucial to have it taken care of as soon as possible. If left unattended, unwanted chemicals may become airborne and result in a variety of problems around the work area.


If you are interested in working with a locally owned business you can count on, be sure to call SERVPRO of Romulus. We can help you manage any and all Romulus commercial fire damage as necessary. No job is too big or too complicated for us, and we have the resources and experience necessary to help you and your family. Call us today at 734-992-3138 to learn more about what we can do for you.

Easy Tips to Remember When Sudden Storms Start Up

7/27/2020 (Permalink)

lighting striking hillside during storm at night Have you been affected by a storm event? SERVPRO of Romulus is available 24/7 and ready to assist you with any storm damage.

When you are having fun and enjoying summer, a sudden storm may seem impossible when the skies are clear. However, storms can pop up suddenly when the heat and humidity begin to rise, creating a dangerous environment with little notice.

Because these storms can catch you at inopportune times, we have put together some quick tips for storm safety anywhere you go.

Quick Tips for Storm Safety Anywhere You Go

Know your options for shelter. If an alert about severe weather is issued and you are able to get home quickly, that is your best option for seeking shelter. However, if you are out and about, turning your car into a storm shelter is actually the next best thing you can do to stay safe. Pull over safely, turn off the engine and avoid coming into contact with any metal surfaces as you wait it out.

Practice electrical safety. When lightning strikes a structure, it is looking for the easiest route to get to the ground—which is oftentimes the electrical system. As the current travels through these wires, the charge can transfer to any electronic that is plugged in, potentially ruining it. If you are in a building and a storm is on the way, you can unplug everything to be as safe as possible, and in general, it is best to use surge protectors on every outlet.

Avoid direct contact with concrete. Concrete structures are so sturdy in part because of how they are built. As concrete is poured around metal, it creates a great structure—but also causes a concern if there is lightning nearby. The metal in concrete can disperse electricity if the building is struck by lightning, so avoid touching these surfaces directly if possible.

Stay indoors for at least 30 minutes. When summer activities are interrupted by severe weather, getting back to the fun is high priority. Because of how far lightning can travel from the storm’s center, however, it is best to exercise caution. After the thunder starts to wane, set a 30-minute timer and reset it with every thunder clap, making sure it goes off before you go back outside.

If your home sustains damage due to a storm, you can count on us to help. Contact us at any hour to learn more about our storm restoration process.

Learn About Desiccants

7/27/2020 (Permalink)

At SERVPRO of Romulus we use a variety of drying equipment to restore water damaged materials your Michigan property back to preloss conditions. One piece of equipment that excels at large loss drying is the desiccant dehumidifier.

A desiccant dehumidifier has a moisture absorbing wheel inside the unit. The wheel is made of silica gel – which is the desiccant (drying) element. Air enters the unit through an opening and travels through the silica gel impregnated wheel. When the air reaches the other side of the wheel it is dry and pushed out of the unit by a high static blower.

The process is as follows:

  • Dehumidifiers absorb moisture from the air into desiccant materials.
  • The air to be dried, or processed, is ducted through the rotor in one air stream.
  • The rotor brings the moist desiccant to the reactivation air stream to heat it up.
  • Moisture is expelled from the desiccant material as water vapor.
  • Moist, warm air is ducted outdoors.
  • The separate air streams move in different directions, blowing any debris away from the processed air.
  • Dried processed air is circulated back into the area.

Desiccant dehumidifiers range in size and configuration dramatically. They can be as small as a suitcase or as large as two semi tractor-trailers. Large desiccants are often self-contained dehumidification systems, utilizing onboard generators and running on propane or diesel fuel. When large catastrophic events occur, such as hurricanes or floods, large desiccants can provide a way of dehumidification when little or no power is available.

If you experience water damage in your home or business, a desiccant dehumidifier might be used, depending on the extent of water damage. Here at SERVPRO we specialize in water damage restoration, the cornerstone of our business. We have extensive water damage restoration training, and our process emphasizes regular monitoring and documentation of the drying process from beginning to end.

Certified: SERVPRO Cleaned - A New Way of Cleaning

7/27/2020 (Permalink)

Certified: SERVPRO® Cleaned means professionally trained SERVPRO franchisees perform requested cleaning, sanitizing and disinfection services to the properties identified below. Certified: SERVPRO® Cleaned program ranges from standard to enhanced services and are intended to limit the survival and spread of emerging viral pathogens.

 Standard services focus on cleaning and disinfectant application to frequently contacted touchpoints such as doorknobs, light switches, countertops, keyboards, and desks. Enhanced services build upon standard services by adding cleaning and disinfectant application to less frequently contacted touchpoints such as the front, sides, and backs of desks, counters, tables, vanities, or equipment. We will work with you to identify specific surfaces for cleaning and disinfectant application.

The cleaning will remove dirt and impurities, including germs, from surfaces and applying a liquid disinfectant will aid in killing germs on surfaces. Please keep in mind that porous surfaces, such as carpets, cannot be truly disinfected; but they can be sanitized, which reduces but does not necessarily eliminate all the contaminants on a treated surface.

Certified: SERVPRO® Cleaned services exclude cleaning of ceilings or ceiling-mounted fixtures; inventory or retail merchandise; inside of cabinets, filing cabinets, desk drawers, refrigerators, ranges, microwaves, lockers or electronic items; food-related items, condiments, kitchen food boxes, kitchen food bags, kitchen food containers, beverages or anything that will be consumed by the public, unless agreement is made prior to beginning services.

While no service can guarantee that all pathogens will be eliminated, our service is most effective on clean surfaces. CDC recognizes that cleaning of visibly dirty surfaces followed by disinfection is a best practice measure for prevention of COVID-19 and other viral respiratory illnesses. We will not replace your current cleaning crew or janitorial service, but rather supplement your current cleaning efforts.

A SERVPRO® franchise professional will work with you to determine and obtain agreement on a specific scope of work and pricing prior to the start of services. We will follow the CDC’s Environmental Cleaning and Disinfection Recommendations found at https://www.cdc.gov/coronavirus/2019-ncov/community/organizations/cleaning-disinfection.html. We will also follow state or local health department recommendations and protocols, if applicable. If you believe the facility and/or situation requires a more specific protocol, you are encouraged to hire an industrial hygienist to write a protocol for us to follow.

Currently there are no disinfectants that have been tested specifically for this particular emerging viral pathogen. The CDC is recommending an EPA-registered disinfectant with claims against similar type organisms to SARS-CoV-2. The disinfectants the workers will use meet the criteria. The EPA also publishes a list of disinfectants that have been approved for emergent pathogen claims. Product information can be found in Technical Data and Safety Data Sheets, available upon request.

While we will follow recognized industry and CDC standards to clean and disinfect, due to the nature of certain surfaces, we cannot provide assurances that all pathogens will be eliminated, including coronaviruses. Of course, any area may be infected later if exposed to someone who is contagious with any pathogen. It is important that you continue to follow CDC’s recommendations found on their website. For example, it is important that you continue to perform routine environmental cleaning, including routinely cleaning with effective and approved cleaning agents. Use all cleaning products according to the directions on the label. In addition, provide disinfectant wipes so that commonly used surfaces can be cleaned before each use.

For more information on our Certified: SERVPRO Cleaned, give us a call at 734-992-3138!

Ways To Protect Your Home Against Flood Damage

7/23/2020 (Permalink)

Living in Michigan means knowing that flood water can easily rise, turning your home into a flooded building that needs extensive repairs by a water remediation and restoration partner. Although flooding from a burst pipe or flash flood can come on quickly, if your home is better prepared, the damage may be minimized. Below are five ways to be ready for unexpected water.

Install a Sump Pump

Sump pumps are installed in a pit in the lowest part of the home, such as the basement or crawlspace, and are designed to prevent water from entering the home. They automatically work to pump water out when it rises to a certain level.

Raise Electric Components

Along with water damage, flooding also creates potential fire hazard situations. It is recommended that wiring, outlets, sockets, and other electrical components be at least 12 inches above the structure’s projected flood elevation. A licensed electrician can raise them to meet those requirements.

Waterproof Basements

An easy way to keep basements dry is to regularly maintain outside the home. Along with keep gutters and drains free of debris, verifying the property slopes, and properly diverts water can keep water flowing away from the home.

Keep Supplies On-hand

Flood water can come on fast and rapidly rise. If you know you have foundation issues or have not cleaned the gutters yet, keeping supplies, such as sandbags and tarps, on-hand can minimize the amount of water entering the home.

Maintain a Checklist

Even if you are prepared, sometimes Mother Nature does not care. When that happens, it is important that everyone in the home knows what to do and precautions are taken to minimize damage. The checklist should be easily accessible and include items such as disconnecting appliances and turning off the main power, gas line, and water supply.

Dealing with flood water can be a time-consuming mess. While total prevention may not be possible, being prepared can minimize damage. If you happen to have flood damage, we are available 24/7 so that when a disaster strikes, we have your back. 

Microwave Oven Safety

7/23/2020 (Permalink)

We have all thought about the left-over pizza in our refrigerators and cannot wait to get home to reheat it in a microwave oven. These appliances are great to reheat and enjoy leftovers and other snacks without the hassle of actually cooking them. But, did you know that there are potential hazards to microwaves?

 When not maintained properly, microwaves ovens can become extremely hazardous. According to the National Fire Protection Association (NFPA), 1 in 6 of microwave ovens cause home fires every year. Once a fire is ignited in the microwave, it can quickly catch the whole appliance on fire. This can lead to the fire spreading to other areas of your kitchen and potentially your whole house. These fires can cause an annual average of 10 deaths, 150 injuries, and around $31 million in property damage.

To prevent potential, follow these tips below:

  • Purchase a microwave oven that is listed by a qualified testing laboratory. Make sure to complete and return the product registration card. This way the manufacturer can reach you if there is a recall on the product.
  • Make sure children are supervised when using microwaves.
  • Plug the microwave oven directly into the wall outlet – never use an extension cord.
  • Make sure the microwave oven is at a safe height, within easy reach of all users.
  • Open food slowly, away from the face. Hot steam or the food itself can cause burns.
  • Food heats unevenly in microwave ovens. Stir and test before eating or giving to children.
  • Never heat a baby bottle in the microwave.
  • Clean regularly.

If a fire happens to break out, follow these steps:

  • Leave the door to the microwave closed.
  • Turn the microwave off and unplug it from the wall.
  • Call the fire department immediately.

Home fires happen unexpectedly and are can sometimes be out of control. Remember if your home suffers from fire damage, SERVPRO will be ready to help and make it “Like it never even happened.”

Biohazard Emergency Tips for Your Business

7/23/2020 (Permalink)

Biohazard contaminants should be considered very dangerous as they can pose a serious health risk to you, your staff, and your customers. Sewer backups and flood water are two common biohazard scenarios that can affect businesses. SERVPRO of Romulus has the training, protective gear, and specialized equipment necessary to safely clean and restore this type of contamination to get your business back up and running!

After any biohazard or sewage contamination in your business, your primary focus should be safety:

  • Is it safe to stay in your business?
  • Exposure to biological and chemical contaminants can pose serious health consequences.
  • Flood water can contain sewage, pesticides, and other contaminants.
  • Only do activities that are safe for you to perform.

What to Do After a Contamination

  • Stay out of affected areas.
  • Call emergency service personnel if the situation is life-threatening.
  • Treat all bodily fluids as if they are contaminated.
  • Turn off the HVAC system if there is sewage damage.

What Not to Do After a Contamination

  • Do not leave wet fabrics in place. Hang furs and leather goods.
  • Do not leave books, magazines, or other colored items on wet carpet or floors.
  • Do not use your vacuum or other appliances to remove water.
  • Do not use television or other appliances.
  • Do not turn on ceiling fixtures if ceiling is wet and keep out of rooms where ceilings are sagging.

We Are Here to Help 24/7

Biohazards like flood water or sewer backups should be considered an emergency and dealt with as quickly as possible. SERVPRO of Romulus has water damage restoration specialists and has specific training and expertise to safely remediate biohazard contaminants.

Faster To Any Size Disaster

7/23/2020 (Permalink)

SERVPRO semi ready to help Here to Help 24/7

Storms and inclement weather can be devastating to any business. Wind damage, heavy rain, and flooding can occur suddenly and cause substantial damage in a matter of minutes. There is never a convenient time for flooding or storm damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. SERVPRO of Romulus provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day, or night.

Why Choose SERVPRO of Romulus?

  • We are Faster to Any Size Disaster: Floods and storms do not wait for normal business hours, and neither do we. You can depend on an immediate response from our highly trained technicians, who are available 24 hours, seven days a week.
  • We're Highly Trained Storm Damage Specialists: As leaders in the storm and water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-storm condition.
    • Water Damage Restoration Technician
    • Applied Structural Drying Technicians
  • We Have the Resources to Handle Storms and Disasters: In addition to our own resources, we can access equipment and personnel from over 1,800 Franchises across the state and country. We can even call upon strategically located Disaster Recovery Teams for catastrophic storms and major events.

Our Disaster Recovery Team

Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

With the ability to mobilize local command centers, along with the resources of more than 1,800 Franchises nationwide, no disaster is too big. Recent mobilizations of the Catastrophic Storm Response Teams include:

  • 2020 Midland Floods
  • 2019 Hurricane Dorian
  • 2018 Hurricane Florence
  • 2018 Hurricane Michael
  • 2017 California wildfires
  • 2017 Hurricane Irma
  • 2017 Hurricane Harvey
  • 2016 Hurricane Matthew
  • 2015 Carolina floods
  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina/Wilma/Rita

Should a storm or major event strike, we will make it “Like it never even happened.” Call (734) 992-3138, we are always here to help!

Planning for the Aftermath of a House Fire

7/20/2020 (Permalink)

woman with hands covering face upset with burnt house in background If your home is damaged in a house fire, SERVPRO of Romulus is here to help. Contact us for any fire restoration needs.

Getting your household ready for a house fire is a very important thing to prioritize. When a fire starts, you will often only have minutes to evacuate and get to safety.

However, once you have your fire escape plan down, you should take your house fire preparedness a step further by considering how to handle the recovery process. Because it is an overwhelming time with many things to consider, knowing the details ahead of time can be quite helpful.

Take Your House Fire Preparedness a Step Further

Prepare yourself for what to expect. There is no way to know exactly what the extent of the damage will be to your home before you enter it, but knowing what to expect can help lessen the emotional impact. Make sure that you are aware of how far smoke and soot can travel, as there can be damages in the far reaches of your home that you were not expecting.

Wait to enter your home. It is important to prioritize your safety during house fire recovery, so remember to never go back into your home until officials have deemed it safe. Flames can compromise a building’s structural integrity and make it dangerous to walk through, so you should always wait until the fire crew has responded and stabilized the structure.

Contact your insurance company. The claims process can be different depending on your insurancecompany, which is why you should get in touch quickly in order to make sure you are following the right steps toward filing your claim.

Document the damages. It may feel tedious to document every piece of the home that has been damaged, but it will come in handy for you and for your insurance claims process as well. Keep a detailed list organized by room and take many accompanying photos to be certain nothing slips through the cracks.

Contact your restoration company. Working with a good restoration company can help your family emotionally recover from the fire more effectively as they will help you restore your home to its pre-fire condition. The peace of mind that comes from choosing a company you can count on is immeasurable in a stressful situation.

If your home is damaged in a house fire, you can count on us to help you. Get in touch at any hour for a quick response.

Making Sure You Prepare in Advance for Severe Weather

7/15/2020 (Permalink)

person on a white tablet using weather alert app If your home has been impacted by storm damage, SERVPRO of Romulus will respond quickly to assist in any repairs.

It may feel like severe storms are a commonplace event, but it is important to understand and be prepared for the severe levels of damage they can cause. Every storm with thunder has the ability to cause issues ranging from flooding to hail damage, and it is important to prioritize your safety in advance so a dangerous storm does not catch you off guard.

By knowing the meaning behind weather alerts, stocking and storing your emergency kit and finding a reliable way to get weather alerts, you will be in a good position to handle any weather event without worry.

Know the Meaning Behind Weather Alerts

Understanding the meaning that weather alerts carry is a useful skill so you know exactly how to respond when they are issued by local weather officials. When a thunderstorm watch is announced, storms are a possibility and everyone in the area should stay alert for updates. When a thunderstorm warning is issued, that means there is an active storm in the area and everyone should seek shelter right away.

Stock and Store Your Emergency Kit

Having all the essentials in case of severe weather will help keep you and your family comfortable and safe while severe weather passes through. Having reliable light sources and backup batteries, shelf-stable food and fresh water is helpful for comfort, and a first-aid kit will come in handy in case an injury occurs. You should store this emergency kit in a temperature-controlled area where your family can hunker down and wait for the storm to pass, such as a basement bathroom or a hallway.

Find a Reliable Way to Get Weather Alerts

We mostly depend on our cell phones to get news and updates about current events, but in case of a thunderstorm, you should have a more reliable method just in case. Cell reception and electricity are unreliable during severe weather in a lot of cases, so having a tool like a weather radio can help you be certain that you will receive the important alerts regarding the storm’s path.

If your home has been impacted by storm damage, we are here for you. You can contact us 247 to get a quick response to your home’s damages.

Starting on Your Business’ Fire Safety Plans

7/15/2020 (Permalink)

red fire alarm hanging on gray concrete wall If your business experiences any fire damage, you can count on us. SERVPRO of Romulus specializes in commercial fire restoration.

Looking toward the future is part of business ownership, but a sudden disaster such as a fire can derail your carefully laid out plans. Many business owners are impacted by commercial fires every year, and there is often a direct link between their preparedness and how quickly they recover.

When you decide to start increasing your business’ fire preparedness, it is our recommendation that you begin by making a plan for fire evacuations from the workplace. Keeping yourself and your employees safe is the most important thing you can do in case of a fire, so having a solid fire escape plan is an important cornerstone of any preparedness efforts.

Making a Plan for Fire Evacuations From the Workplace

Consult with your local fire officials. The good news about increasing your fire preparedness efforts is that there are many resources out there—some of which are in your own backyard. In addition to doing research online, you can get in touch with your local fire officials for advice specific to your situation. They will often be happy to come visit your business and make recommendations regarding evacuation routes and other safety improvements.

Communicate and mark fire evacuation routes. Once you have consulted with your local fire officials regarding your evacuation routes, map them out and communicate them clearly to your staff in advance of the first drill. Giving everyone ample time to prepare will make the drill go much more smoothly and prevent any unnecessary panic from an unprepared staff.

Have fire drills frequently. Making time for fire drills may feel like an interruption of productivity, but it is an important investment of your time. You should have drills frequently—many businesses plan them every quarter—so they stay recent and relevant in everyone’s minds.

Run different fire scenarios. Fires can begin in a plethora of ways, which is why sticking to just one evacuation scenario would do your employees a disservice. Mix up where the mock fire originates in the building so they can have experience using different pathways and exits throughout the building to be prepared regardless of what type of fire occurs.

If your business has experienced fire damage, you can count on us. We specialize in commercial fire restoration and will be here for you at any hour—contact us today.

Stay Home and Create a Fire Plan

7/6/2020 (Permalink)

Since most of us are at home, it is a perfect time to start creating a fire plan for your family.

SERVPRO can help you with the after effects from a fire and we can get your home back like nothing ever happened. More importantly, is the safety of your family should a fire happen to you.

There were an estimated 1,318,500 reported home structure fires and 3,655 associated civilian deaths in the United States in 2018.

They say that your ability to get out depends on advance warning from smoke alarms and advance planning.

Fire can spread rapidly through your home, leaving you as little as one or two minutes to escape safely once the alarm sounds. A closed door may slow the spread of smoke, heat and fire.

Install smoke alarms in every sleeping room and outside each separate sleeping area. Install alarms on every level of the home. Smoke alarms should be interconnected. When one sounds, they all sound.

Before a fire happens, pull together everyone in your household and make a plan.

  • Draw a map of your home. Show all doors and windows.
  • Visit each room. Find two ways out.
  • All windows and doors should open easily. You should be able to use them to get outside.
  • Make sure your home has smoke alarms. Push the test button to make sure each alarm is working.
  • Pick a meeting place outside. It should be in front of your home. Everyone will meet at the meeting place.
  • Make sure your house or building number can be seen from the street.
  • Talk about your plan with everyone in your home.
  • Learn the emergency phone number for your fire department.
  • Practice your home fire escape drill!

If you have any questions about fire safety in your home, please call SERVPRO of Romulus at 734-992-3138!

Bonfire Safety

7/6/2020 (Permalink)

Bonfires have been very popular since we are all at home. Cozy, cool nights spent by the fire with friends and family while roasting marshmallows and enjoying each other’s presence is a recipe for a good night. All while maintaining 6 ft a part of course!

Surrounding a campfire with loved ones creates special memories that you can cherish forever. Let us continue to create these memories by practicing bonfire safety!

Starting the Fire:

  • Make sure your fire pit is enclosed and there is enough room for a seating area
  • Make sure that your bonfire is 10 ft away from your home or any structures
  • Do not use gasoline or lighter fluid to start or relight the bonfire

Bonfire Safety:

  • Keep a bucket of water or hose handy in case of emergencies
  • Do not leave bonfire unattended
  • Keep children and pets away from the bonfire
  • Do not throw fireworks into the bonfire
  • Do not burn aerosols or anything that may produce toxic fumes or explode

Putting Out the Fire:

  • Use a shovel to spread out the ashes to let them cool down. Slowly pour water over the ashes and check to be sure that the fire is completely out

Any open flame is a potential risk for a disaster. So next time you are planning a bonfire, use these tips to ensure everyone’s safety. As always, we are ready for whatever happens. If your bonfire gets out of hand and causes fire damage, you know we will be there to help!

We Specialize in Cleanup and Restoration!

7/6/2020 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 734-992-3138

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Romulus and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 734-992-3138

We Have All Your Commercial Needs!

7/6/2020 (Permalink)

Ever wonder what SERVPRO of Romulus can do for your commercial business? No matter the disaster, we can make it “Like it never even happened.”

Fire, Smoke and Soot Cleanup and Restoration:

Pretesting helps SERVPRO of Romulus determine what type of fire has taken place. Knowing the types of smoke and their behavior patterns are vital to proper restoration.

Water Removal and Dehumidification:

Our Franchise Professionals identify the source and type of water, which determines the proper course of action. Drying equipment controls temperature and humidity, minimizing secondary damage.

Air Duct and HVAC Cleaning:

Our Franchise Professionals can inspect your HVAC system and ductwork. Cleaning services can be provided to help restore peak energy efficiency, eliminate offensive odors and improve indoor air quality.

Carpet and Hard Floor Cleaning and Care:

SERVPRO of Romulus Franchise Professionals use the latest IICRC** training as well as state-of-the-art equipment to remove entrapped soils from deep within your carpet’s pile and backings.

Crime Scene, Biohazard and Vandalism Cleanup:

Our Franchise Technicians are trained to safely and effectively clean biohazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations.

Stain Removal, Stain Resistance Applications:

Using IICRC standards for carpet as a guide, our Franchise Professionals will show you what cleaning option would be best for your carpet’s level of soiling and explain the benefits of soil protection.

Mold Mitigation and Remediation:

SERVPRO of Romulus work to control and remediate mold contaminants while protecting your health and safety.

Odor Identification and Deodorization:

SERVPRO of Romulus Franchise Professionals will find the source of the odor and determine the best methods to neutralize and eliminate it.

Contents Claim Inventory Service:

Accurate inventory helps keep costs low and reduces job completion time. We can provide an itemized, area-by-area loss inventory.

Upholstery and Drapes: Wet or Dry-Cleaning Methods:

Fabrics are inspected and tested to determine the safest and most effective cleaning method.

When you need it done right and done fast, do not hesitate to call SERVPRO of Romulus. Call Today 734-992-3138

Keep Up With Your Business Carpet Cleaning

7/6/2020 (Permalink)

Being a local independently owned franchise we understand the challenges of owning a small business. Keeping a commercial space clean can be a big challenge but it needs to be done. First impressions are very important and you don't want to turn customers off because your store has filthy carpets. Nobody wants to eat in a restaurant that has dirty carpets or upholstery

We can take care of those things for you. Cleaning your carpets at least twice a year can help preserve the life of your carpets and keep your building looking clean and smelling fresh. We clean several businesses through-out the Metro Detroit area already. Churches, nursing homes, senior living community's and apartment complexes use us regularly to keep the carpets in their property looking nice, you should too! Call Today 734-992-3138.

Protecting Your Garden During Rainstorms

7/6/2020 (Permalink)

Although our gardens love a nice rain shower, too much rain can be harmful to all the plants. After all the hard work you have done to manage your garden, do not let heavy rainstorms ruin it!

Follow these tips to protect your garden during heavy storms:

Before:

  • Remove damaged limbs and shoots – Removing dead limbs and shoots from your plants will help make them more streamlined and will reduce snapping and tangling.
  • Add compost and mulch – Adding a couple of inches of compost to the top 8 to 12 inches of soil will help with drainage.
  • Support taller plants – Push a wooden or metal support into the ground and tie taller plants to it. This will help keep them stable against rain and strong winds.
  • Drainage – Make sure there is a proper runoff that tilts away from your garden and make sure it is not blocked. Water collecting in your garden can be damaging to your plants, possibly drowning them.

During:

  • Cover you most delicate plants – Use a waterproof tarp to cover your most fragile plants during heavy rainstorms. Make sure that the covering is not blocking water from draining because it can cause other plants to drown.

After:

  • Check your vegetable roots – Once the rainstorm has stopped, make sure there are no exposed roots following soil erosion. If there are exposed roots, covered them with soil or compost before they dry out.
  • Check your pots and planters – Pots and planters can easily become flooded if the drainage is blocked. Check them before, during and after rainstorms. You can always cover pots and planters if necessary.
  • Pull weeds up by hand – The moist soil after rain means you are much more likely to retrieve the whole root without it snapping or breaking.

Need more tips? Go to The Plant Guide for more information on maintaining your garden during severe weather.

Learn About Benefect® Botanical Disinfectant

7/6/2020 (Permalink)

What is a Botanical Active Ingredient? In nature, plants produce germ-killing “essential oils” to protect themselves from invading microbes, similar to how our bodies produce antibodies for our protection against disease. Benefect® is a revolutionary blend of these antimicrobial extracts, particularly from the herb Thyme. Using these essential oils from plants allows Benefect® to achieve an unprecedented Category IV toxicity rating with a broad-spectrum disinfectant. To put it simply, Benefect® is a “plant immune system in a bottle.”

Uses:

  • Water damage & mold
  • Catastrophic events
  • Trauma & blood-borne pathogens
  • Hard surface disinfectant

Advantages:

  • Excellent safety profile
  • Hospital level disinfection for all restoration jobs
  • OSHA compliant for blood-borne pathogens
  • EPA registered disinfectant
  • Ideal for use in schools and day care centers
  • Outstanding product for “green cleaning” programs

Benefect® is ideal for use in restoration sites such as water damage, sewage back up, mold remediation, fire restoration and trauma scene decontamination. Effectively eliminates odors produced by odor-causing bacteria, fungi and other organisms on concrete, wood framing and studding, trim and sub-floors.

Standing Water

6/29/2020 (Permalink)

When floodwater enters your home or business, it can cause "standing water". Standing water is a pool of water that does not flow. This can be a dangerous thing if it is not handled correctly. Standing water should be dealt with right away. The cleanup can sometimes take up to 10 or 11 days to completely disappear unless it is mitigated immediately.

Here are some protective measures to take into consideration when dealing with standing water:

Stay Away from Standing Water

  • Sewage, debris, and other unpleasant things can be in the standing water leftovers
  • Standing water is a breeding ground for bacteria and other parasites
  • Swimming, wading, or rafting can make you sick
  • Wash your hands after contact with standing water
  • Do not drink the water
  • Water conducts electricity. Underground power lines can give you a dangerous shock

Standing Water vs. Animals:

  • Snakes and other animals may get into your home or building. Wear work boots and heavy gloves when you clean up
  • Mosquitoes can breed and grow in standing water
  • Some animals might find your home or business a cozy place to live
  • If tap water is unsafe to drink, it is unsafe for your pets

If you find yourself dealing with standing water of any kind, we are here to help make it “Like it never even happened."

Going Out After COVID-19 Shutdown

6/29/2020 (Permalink)

As communities and businesses reopen, you may be eager to get out of the house and resume your daily activities. Although there is no way to ensure zero risk of infection, it is crucial to understand the possible risks and types prevention measures to protect yourself.

What You Need to Know:

  • The closer you interact with others and the longer the interaction, the higher the risk of COVID-19 spread.
  • Keep a face masks, tissues, and hand sanitizer with at least 60% alcohol on you at all times.
  • If you decide to participate in public activities, practice preventative measures such as:
    • Wear a face mask
    • Wash your hands often
    • Avoid close contact with others
    • Cover coughs and sneezes
    • Stay home if you feel sick

Dining Out

Before going out to eat, check the restaurant’s COVID-19 prevention practices before you go.

  • Call to see if their staff are wearing face masks while working
  • Check the restaurant’s website and social media to see if they have updated their information regarding COVID-19 safety guidelines.

Hosting Gatherings

  • Remind guests to stay home if they feel sick or have been exposed to COVID-19
  • Host your gathering outdoors if possible
  • Arrange tables and chairs for social distancing. Try to keep everyone 6ft apart.
  • Wear face masks if possible
  • Avoid close contact with guests upon arrival. Instead of shaking hands or giving a hug, wave and verbally greet them instead.
  • Clean hands often
  • Provide hand sanitizers
  • Use paper towels for drying hands, avoid guests from sharing a towel
  • Limit people going in areas where the flood is being prepared

Going to Gyms

  • Attend outdoor classes or virtual classes to avoid close contact with others
  • If you attend indoor classes, try to maintain 6ft apart from others
  • Avoid close contact with others
  • Ensure equipment is clean and disinfected. Wipe down machines and equipment before and after use.
  • Bring hand sanitizer for extra protective measures

Going to Salons

  • Book services in advance to avoid waiting in a lobby with others
  • Wait in your car until the time of your appointment
  • Always wear a face mask
  • Avoid paying with cash
  • Wash your hands or use hand sanitizer before receiving services.

Spot Hidden Water Leaks

6/22/2020 (Permalink)

When was the last time you moved your appliances to inspect for hidden leaks? Leaks are trouble, that is why it is important to be alert and spot water leaks before they drive up your water bills and cause damage to your home.

Here is where to find hidden leaks in your home:

Check your water meter: Turn off all the water in your home and record the number on your water meter. Wait at least 20 minutes, return to check your meter again. If the meter reading has changed, that means you have a leak.

Check your usage: The U.S. Environmental Protection Agency highly recommends checking your winter water usage to find out if a leak is occurring somewhere in your home. If a family of four is using more than 12,000 gallons of water per month, it is likely that there is a serious leak problem somewhere in your plumbing system.

Check your bill: If your bill is rising consistently but your water usage has not changed, a leak may be to blame. Collect bills from the past few months and compare them to see if there is a steady increase. Your water bill should remain within the same range month to month.

Check exterior usage: Leaks not only happen inside your home – they can occur outside as well. Check your outside spigots by attaching a garden hose; if water seeps through the connection while the hose is running, replace the rubber hose gasket and check to see all connections are tight.

Routine check: Regularly check places such as the toilet base, shower door, ceilings, cabinets, and basement corners for mold or pooling water. Being alert and proactive is in checking for water leaks is key for avoiding potential problems.

Spotted a hidden water leak and have damage? SERPVRO is here to help! We are water damage restoration specialists and are ready to restore your home back to pre-water damage condition. We are available 24/7 so that when a disaster strikes, we have your back. We quickly extract the water and then dry your property using state-of-the-art equipment. SERVPRO uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry.

Show Your Commitment To Clean

6/22/2020 (Permalink)

Getting back to business relies on getting your customers back through your doors. And that will only happen if they feel safe and secure in your space. The COVID-19 pandemic has changed what it means to be clean with 40% of consumers citing store cleanliness as a top concern. Are you ready to not only help keep your customers and employees safe but to communicate that you have chosen a higher standard of clean for all Americans?

Certified: SERVPRO Cleaned is a defensive cleaning program that goes way beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning. As the #1 choice in cleanup and restoration,we stand on over 50 years of experience and expertise so you can rest assured that you have selected a higher standard of clean for all Americans – you are Certified: SERVPRO Cleaned.

Certified: SERVPRO Cleaned

When the stakes are this high, you want a partner who has developed an industry-leading and proprietary training program, cleaning solutions, and remediation processes over decades. The program is grounded with our unique 3 Cs: Consult, Clean, and Certify.

  1. CONSULT: A TAILORED CLEANING PROGRAM TO MEET YOUR NEEDS.
  • We will assign you a Cleaning Protocol Specialist who understands your business.
  • Programs are based on a range of factors: type of industry, business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  1. CLEAN: PROACTIVE AND COVID-19 EMERGENCY RESPONSE CLEANING PROGRAM.
  • Trained and experienced in biohazard cleaning and decontamination for porous and non-porous surfaces – always adhering to the cleaning and decontamination standards for your facility set by the CDC.
  • EPA-approved products, including our proprietary cleaning agent SERVPROXIDE, a hospital-grade disinfectant that is NSF certified for direct food surface use.
  1. CERTIFY: A COMMITMENT TO CLEAN FOR YOUR EMPLOYEES AND CONSUMERS.
  • Leverage SERVPRO’s trusted brand to reassure your customers and employees that you are taking the steps needed to keep your space at a higher level of clean.
  • Communication touchpoints include a Certified: SERVPRO Cleaned window emblem, signage, marks for your digital footprint and more.

DISPLAY YOUR COMMITMENT TO CLEAN WITH THE CERTIFIED: SERVPRO CLEANED LOGO.

Customers and employees will know that SERVPRO, the nation’s #1 choice in cleanup and restoration, was there.

Oven Maintenance

6/22/2020 (Permalink)

Did you know most home fires happen right in the kitchen? According to the National Fire Protection Association, U.S. fire departments respond to 173,200 home structure fires per year started by cooking. That is as average of 470 home cooking fires per day.

Oven fires are frightening but can be contained and prevented. Pay attention when cooking or baking and make sure that your oven is clean before each use.

An oven can catch fire for many different reasons:

  • When cooking something with a lot of fat and grease, it can splatter and cause a flame
  • Forgetting something in the oven
  • Food scraps or other items left in the oven
  • When baking, the batter can overflow, dripping to the bottom and can start a fire
  • Turning on the self-cleaning feature

What to do if your oven catches fire:

  • Leave the oven door CLOSED
  • Turn off the oven and allow the fire to burn out on its own
  • If it does not burn out on its own, leave your house and call 911
  • If the fire does go out, open your windows
  • Carefully open the door and remove the hot pan from the oven (be prepared, it will be smokey!)
  • Let the smoke clear before determining the cause of fire

If your oven does catch on fire, step 1 is crucial to containing it. By leaving the door closed and turning off the oven, you are starving the fire. Opening the door will only cause the fire to expand and cause more damage.

How to prevent oven fires:

  • Make sure your oven is clean before each use
  • Do not leave cooking food unattended
  • When making cakes, cookies or pastries, put a slightly larger baking tray underneath your baking pan to prevent batter dripping onto the bottom of the oven.
  • Cover your food that might splatter
  • When roasting, drain some of the hot grease by removing pan from the oven every 30 minutes
  • Get your oven checked out by a professional to make sure it is working correctly

Keep the heart of your kitchen happy and healthy with these oven maintenance tips! If you happen to suffer from a kitchen fire, do not hesitate to reach out. We are here to help when disaster strikes.

Protect Your Basement from Storm Damage

6/22/2020 (Permalink)

According to the Insurance Journal, weather incidents account for more than half of all homeowners’ insurance claims. If you do not want your beautiful finished basement to become an indoor pool after a bad storm, follow these tips!

When it comes to avoiding a flooded basement, prevention and maintenance is key.

  • Try to keep as much of that rainwater away from your home.
  • Look at the grade of your backyard and make sure it slopes away from your home (and not towards your basement)
  • Clean the gutters regularly
  • Repair any cracks in the wall or floor
  • Invest in a sump pump
  • Review your insurance policy and check for flood insurance
  • Ask your security company about flood sensors. New technology allows you to monitor your basement from your phone.

Michigan is known for its constant changes in weather, making our homes an easy target for storm damage. That is why we are ready to help 24/7. If your home is affected by storm, or if it is flood damage, your property needs specialized equipment and techniques to restore it back to its pre-damaged condition. Our technicians have been specially trained to handle these sorts of unique situations to help get your life back to normal as soon as possible. Storm damage can include not only water damage but mold damage, too. It may seem like a daunting challenge to overcome, but we have the resources and tools to restore your home and make it “Like it never even happened.”

Are You Ready To Be Certified: SERVPRO Cleaned?

6/16/2020 (Permalink)

Being open for business is just the beginning of our new journey forward. Employees may be hesitant to return to work and customers may wonder whether the businesses they patron are safe. The global COVID-19 pandemic has changed what it means to be clean. Are you ready to communicate to your customers and employees that you’ve chosen a higher standard of clean for all Americans? Are you ready to be Certified: SERVPRO Cleaned? 

Certified: SERVPRO Cleaned is a defensive cleaning program that SERVPRO offers to commercial locations to address the current COVID-19 global pandemic. This is a level of clean that goes far beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning. When you choose Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned. 

As the #1 choice in cleanup and restoration*, we stand on over 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned. Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will help ensure you and your business are set up to inspire consumer confidence as the economy begins to reopen. 

Certified: SERVPRO Cleaned – Program 

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. Expertise borne out of cleaning up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects the unique experiences and capabilities of America’s #1 clean-up and restoration brand. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify. 

Consult

Not all businesses are the same, which is why we will assign you with a Cleaning Protocol Consultant who understands your business and will create a bespoke cleaning program to meet your specific needs. SERVPRO has worked in a wide variety of industries with businesses ranging from start-ups to global, multinational organizations. That’s why we know to begin such a critical cleaning process with a consultation. 
Your specific program will be developed based on a range of factors including business type, size of space, amount of high frequency touch points, foot traffic and congestion points. As a result, you’ll know that Certified: SERVPRO Cleaned is not just an industry leading standard in clean, you’ll know that the clean you receive is customized to your need. 

Clean

Based on the specific needs of your business, your location will undergo a thorough, expert deep clean rooted in the pillars of People, Process, and Product. Combining our proprietary training, cleaning solutions and processes creates an industry leading solution that will help provide your business, employees and customers the peace of mind that you are Certified: SERVPRO Cleaned.


People. SERVPRO Professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform. 
Process. SERVPRO professionals are trained to perform proactive or emergency responsive cleanups that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials. In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
Product. Certified: SERVPRO Cleaned has more than 100 exclusive cleaning products to meet any need including our proprietary cleaning agent, SERVPROXIDE, which is a hospital grade disinfectant that carries the Environmental Protection Agency’s lowest toxicity category and is National Sanitation Foundation certified for direct food contact surface use. All our products carry the Environmental Protection Agency’s registered emerging pathogens claims and meet the standard set by the Center for Disease Control and Prevention for hospital-grade disinfectant.


Certify


We’re going to extend our credibility as a premier biohazard cleaning company in the country to your business – to give assurance to your employees and customers that only SERVPRO can deliver. Once your business location has been Certified: SERVPRO Cleaned, you will gain access to on propriety signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned but that your location is being cleaned regularly at this standard.


Here to Help® With more than 1,800 franchises nationwide, SERVPRO is a trusted leader in the restoration industry. SERVPRO professionals have been on the front lines of proactive and reactive COVID related cleanup and are Here to Help® as your business begins to reopen. 

At SERVPRO it is our duty, not our job, to inspire confidence by ensuring your business is Certified: SERVPRO Cleaned. Making community possible again. We’re here to help – 24 hours a day, seven days a week – until life is back to normal in the communities, we all call home.

Storm Damage? We Are Here To Help!

6/15/2020 (Permalink)

Heavy rainfall causing floods and storms can lead to damage to your home or business in no time. SERVPRO of Romulus wants residents of Metro Detroit to know that when a storm damages your home or business, our highly trained professionals will respond to cleanup and restore your property to pre-damage condition. Our ability to immediately respond to a storm emergency helps to minimize the damage and the cleaning and restoration costs.

Here are some of the services we provide:

  • Emergency contact 24/7
  • Inspection and damage assessment
  • Water removal and water extraction
  • Drying and dehumidification services
  • Cleaning and repair
  • Odor removal
  • Restoration

What To Do Until Help Arrives:

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

When water damage strikes, a fast response is critical. Day or night, Metro Detroit residents and business owners can expect us to respond immediately to your water emergency.

Bad Habits That Can Start A Fire

6/15/2020 (Permalink)

House fires are more common than you may realize, with potential fire starters like dust, laptops and lint traps hiding in plain sight throughout your home, disguised as harmless but can be deadly.

Are you guilty of these bad habits that could start an unexpected fire in your home?

Misusing electric blankets: A warm and cozy electric blanket is a welcome comfort in the winter but, it also poses a potential fire hazard. Never allow pets to snuggle on top and do not pile extra covers over the electric blanket. Excessive heat buildup may lead to fire. Never bend the coils, always keep your blanket at its lowest setting and always turn it off in the morning.

Piling up dirty rags: A wood stain may be the perfect finishing touch on a DIY project, but later, that pile of oil-soaked rags you tossed in the corner could trigger the perfect storm. Those rags are a very real fire hazard if left unattended. The rags could oxidize and spontaneously combust, causing a house fire. Two proper ways to dispose of oily rags are to lay them flat outside to dry or to put them in a metal can filled with water and a tight-fitting lid.

Lingering dryer lint: We're sure you know emptying the lint screen increases your dryer’s efficiency, but did you know that lint is flammable? The combination of lint buildup and excessive heat is a recipe for disaster. Make sure to clean the interior of the dryer frame as well as the dryer vent and exhaust duct regularly to clear away lint and clogs and to reduce the risk of fire.

Letting your laptop overheat: If you own a laptop, you know how hot it can get, Leaving your computer on your bed, chair, rug or other soft flammable surface, you increase the risk of restricting airflow through the cooling vents. This can cause your laptop to overheat and possibly catch fire. Keeping your laptop on a desk or table will help prevent fires.

Using too many extension cords: Extension cords are meant to be a temporary response to a lack of electrical outlets; not a permanent solution. The reason why is this: connecting many cords for a significant amount of time causes an overload that will lead to a short circuit - which could start a fire. Hiring a qualified electrician to install additional outlets could help you avoid this problem altogether.

Disregarding dust: Built up dust can be a fire hazard if it collects in and around electrical sockets, electronics and even floor heaters. Vacuuming on a regular basis, especially behind electronics, will significantly reduce the chance of dust particles catching fire.

Improperly storing batteries: Storing 9-volt batteries in your kitchen junk drawer might be putting your home and family at risk. When loose batteries roll around with other metals such as paper clips or screws, the two terminals could short out, possibly generating enough heat to ignite flammables nearby. If storing the batteries in the original package is not an option, place a piece of electrical tape over the terminal to prevent this possibility.

Unwanted guests: Rodents like mice and rats like to chew on electrical wires to control the length of their teeth. Over time, they can remove the sheathing, this leaves the wires exposed. The electrical current travelling through the wire generate heat and if the wire is exposed this could lead to sparks, which in turn could ignite the surrounding surface. Call an exterminator if you suspect you have rodents.

Forgetting the chimney sweep: There are common cause of chimney fires, such as, dead birds, raccoon nests, cracked mortar and built up creosote. The National Fire Protection Association recommends a professional chimney sweep at least once a year. Also, when building a fire in your fireplace, never light it with kerosene. Always use an approved fire starter.

Overlooking the range hood: Ovens and cook tops are the most common sources of kitchen fires. But range hoods are also a potential threat. Grease builds up over time and can drip down onto the cook top, possibly starting a fire. These flames could easily reach your cabinets and before you know it your kitchen could be engulfed. Regularly clean and maintain your range hood to keep your kitchen out of harm’s way.

Furniture arrangement: Furniture placed too close to a wood stove could spontaneously ignite. Pyrolysis is the chemical decomposition of a combustible item. This occurs when an object is continually exposed to a heat source and dries out. This leading-yet seldom considered cause of fires does not even require a direct flame. It only takes heat and time.

Choose SERVPRO

Fire and smoke damage is especially destructive. In many instances, your Metro Detroit property will also suffer from water damage from firefighting efforts. We specialize in both fire and water damage restoration; it’s the cornerstone of our business. SERVPRO of Romulus has specialized equipment, specific training, and certifications that allow us restore your home to pre-fire condition "Like it never even happened."

Tips on Battling Extreme Heat

6/9/2020 (Permalink)

Summer has just begun, and Michigan has already dealt with high temperatures. As temperatures continue to rise, survive the summer heat by following the tips below:

Stay Cool:

  • Stay cool indoors: Stay in an air-conditioned place as much as you can. If your home does not have air-conditioning, go somewhere that does such as a store, restaurant, etc.
  • Take cool shower or bath to cool off.
  • Schedule outdoor activities with caution: Try to limit outdoor activities when it’s coolest, such as morning or evening. Find shady areas to rest in so your body has a chance to recover.
  • Pace yourself: Limit exercise during extreme heat.
  • Wear sunscreen: Protect your skin from sunburn and sun damage. Sunburn affects your body’s ability to cool down, leading to dehydration.
  • Avoid hot and heavy meals: They add heat to your body.

Stay Hydrated:

  • Drink fluids: Drink plenty of fluids, no matter how active you are. Do not wait until you are thirsty to drink.
  • No sugary or alcoholic drinks: These drinks can make you lose more body fluid. Also, drinking cold drinks can cause stomach cramps.
  • Replace salt and minerals: Sweating removes salt and minerals from the body that needs to be replaced. Sports drinks such as Gatorade or Powerade can replace salt and minerals you lose in sweat.
  • Keep your pets hydrated: Provide plenty of fresh water for your pets to keep them cool and hydrated. Leave their water bowl in shady areas to help cool them down.

Beat the heat this summer with these helpful tips! For more information about extreme heat, visit cdc.gov.

Learn About Sandbags

6/9/2020 (Permalink)

When faced with flooding, you may be considering the possibility of a sandbag wall to protect your business. It is recommended that taking steps to mitigate damage before it occurs to protect the property and reduce clean up times and costs by several restoration companies. A flood dam is one way to do this. Here is what you need to know about flood dams.

Where to Find Them

Sandbags can be purchased from local hardware stores or landscaping suppliers. During times of severe floods and storms, quantities may be supplied by your local council. You can contact your local council or visit their website for more information.  When there is significant flooding, sandbags may in limited supply and may only be issued State Emergency Service. It is better to be prepared and purchase sandbags prior to or when made aware of a flood event.

How They Work

In most cases flood dams work by directing water flow away from the threatened area. Many people choose sandbags because they are easy to build protective barriers. Dry sand is loaded into the bag, and the bag is then folded and placed to create a wall. When the water reaches the wall, it is absorbed by the sand which then becomes heavier, harder to move, and creates a tighter seal.

Where to Place Them

When creating a sandbag barrier to protect your business it is recommended to construct it in a way that directs the flow of water rather than trying to block it. This will put less force on the wall, and keep the water moving to a safe drainage location. Consider setting the barrier up so that the water flows downhill and away from the property, or into a drainage ditch or open field where it can disperse safely.

Sandbags should also be placed over floor wastes and drains to prevent backflow of grey water entering the building. They can also be used in front of doorways/roller doors.

When to Use Them

One of the best ways to reduce flood damage is to know when to use a flood dam. In most cases you may want to consider the use of sandbags any time you believe flooding may pose a high risk to the property.

When making a sandbag wall or using another flood dam type to protect your company it is important to understand how they work and where to place them to direct water flow. Using these tools properly may help you reduce the amount of damage your business could face in the next big storm.

Why SERVPRO

In case of a flooding event, SERVPRO is always here to help. Michigan is known for its constant changes in weather, making our businesses an easy target for storm damage. That’s why we are ready to help 24/7. We will get your business back to pre-damaged condition with our specialized equipment to make it “Like it never even happened.”

Smell Natural Gas?

6/5/2020 (Permalink)

Many people assume that natural gas explosions are a thing of the past, back when regulations were not as strict as they are today. However, the truth is that gas fires continue to occur at an alarming rate and, sadly, they often result in much more dire consequences than fire damage. You can prevent a gas fire by recognizing the signs of a gas leak.

Determine if Your Home Utilizes Natural Gas

Before you learn the signs of a gas leak, you should determine which aspects of your home use natural gasses. You may be at risk for a gas leak if any of the following appliances use the natural commodity:

  • Your oven
  • Your hot water heater
  • Your AC unit
  • Your fireplace
  • Your clothes dryer
  • Your heating system

If any of your appliances run on gas, invest in gas detectors, and remain vigilant for signs of a gas leak.

What to Do If You Suspect a Gas Leak

A gas leak can quickly lead to a gas fire which can quickly lead to a gas explosion. For this reason, it is imperative that you recognize the signs of a leak and take proper measures to prevent disaster:

  • Check the Stove: If it is safe to do so, walk over to your stove to make sure all the burners are off.
  • Open the Doors and Windows: If you cannot find the source of the leak, open all the doors and windows to help the gasses escape.
  • Do not Flip Any Switches: A light switch can cause a spark, which can cause an explosion. Keep all the lights off if you suspect a gas leak.
  • Shut Off Your Gas Meter: If you do not know where your gas meter is located, now's the time to find it. If you smell gasses, locate the meter, and turn it off.

A gas fire can be extremely dangerous. For this reason, the best thing you can do if you suspect a gas leak is to leave your home ASAP and call 911. If a fire does occur, SERVPRO of Romulus fire damage cleanup crew can help with the restoration process.

Removing Odors After a Flood

6/5/2020 (Permalink)

The water damage that occurs when your home floods in often comes with odors and mold growth that continue to seep your residence long after the water has subsided. You can take care to eliminate odors and preserve the safety of your dwelling with the following measures:

Air Things Out

Open all doors and windows to allow air to circulate in your residence. This should help dissipate any lingering smells that remain and will also facilitate drying of the affected areas.

Dry the Wet Areas

You may install dehumidifiers to speed up the drying process. Removing moisture from porous and absorbent surfaces such as carpet and upholstery can greatly reduce the chance of foul aromas remaining after the flood and can mitigate the appearance of mold.

Deodorize Your Home

There are natural and inexpensive methods that you can utilize to expedite the deodorizing process in your house. Baking soda sprinkled into carpets and other absorbent surfaces then vacuumed up can help greatly with getting rid of foul odors. On less porous surfaces, vinegar applied liberally can aid in combating persistent smells.

Keep an Eye Out for Mold

As with any area that has had prolonged exposure to moisture, mold growth can be a threat that, if not addressed immediately, poses a potentially recurrent problem that can present itself throughout the life span of your residence. It is imperative that proper steps are taken to ensure that mold and spores do not have the opportunity to spread in your home.

Be Aware of Contaminants

Sewage loss can lead to your home being contaminated by sewage contents when flood water finds its way past your threshold. This can leave behind an overpowering smell even after the moisture has been removed due to the bacteria in the water. These smells often cannot be removed by household cleaners and require the services of a professional flood restoration company.

Why Choose SERVPRO?

We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us.

Create an Impact

6/1/2020 (Permalink)

You only have one chance to make a great first impression with your customers. Using safe and biodegradable products, SERVPRO® of Romulus can create a clean, fresh and long-lasting impression.

Ways to Impress Your Customers:

  • Clean dirty and stained ceilings.
  • Scrub lobby, furniture and draperies.
  • Establish maintenance plans for furnishings, carpets and draperies.
  • Clean HVAC and air duct systems.
  • Clean carpets and hard floors.

Improve the Air Quality of Your Business:

When addressing air quality, inspecting the ductwork is your SERVPRO® of Romulus first order of business. Dirty ducts can work to circulate odors and contaminants like mold and irritating dust throughout the building.

Our Franchise Professionals use proven Portable Ventilation & Air Duct Cleaning System to examine ductwork and make a clean sweep removing years of dust and grime.

The SERVPRO® Difference:

  • Reduce potential for mold growth.
  • Remediate bacteria, fungi and mold.
  • Restore peak energy efficiency.
  • Eliminate offensive odors.
  • Free written inspections and estimates.

If your commercial property is in need of deep cleaning or air quality improvement, call SERVPRO® of Romulus at 734-992-3138.

 

Water Damage on Hardwood Floors? We Can Help!

6/1/2020 (Permalink)

How Water Warps Hardwood Flooring

When water floods areas with hardwood floors, the material tries to absorb the water. Unfortunately, excessive moisture forces the wood to expand, which can cause warping or cupping. Therefore, we always encourage water damage victims to extract as much water as possible while they wait for help to arrive.

Saving Water Wet Hardwood Floors

In some cases, we can save your hardwood floors. If the water is quickly extracted and there is not significant warping, then we can use a drying process specifically designed for hardwood floors. But if the flooring was exposed to moisture for a significant period and shows major signs of warping, then your hardwoods will need to be removed and replaced.

Call Professionals Before It is Too Late

While it is possible to save your water-damaged hardwood flooring, time is a critical factor. If you notice water damage in your home, call a professional cleanup and restoration company like our team here at SERVPRO of Romulus. We offer 24/7 emergency restoration services, so if you need help, call us any time at 734-992-3138!

Flood Zones and Your Home

5/27/2020 (Permalink)

After seeing the devastating floods in Mid-Michigan, you may be wondering if your home is a high flood risk. One way to know this is to determine if your home is located in a flood zone. Here are a few things you may wish to know about these zones and how they affect your home.

What Are Flood Zones

Flood zones are areas that exhibit geographic qualities that make them more prone to flooding. This may include being at the bottom of a watershed, coastal areas, areas near rivers, and areas that experience frequent storms. FEMA sets these risk levels and they should be marked on your local communities Flood Insurance Rate Map (FIRM), which you can look at by going to your local zoning office.

Is Flood Insurance Necessary

In the event your home is determined to be at risk by its position in a flood zone, you may be wondering what, if any, addition insurance will be required. The best way to determine this is to talk to your insurance agent about what is included in your existing plan, and if any supplemental plans are available for additional coverage. It is important to note than in many cases flood insurance is considered a separate policy.

How to Deal with a Flood in the Home

If a storm does cause flooding in your home, then it is best to contact a flood damage restoration service as quickly as possible. These professionals have the tools necessary to move large quantities of water and can also make any repairs your home may need. The restoration team can also check for any additional problems flood water may cause, such as potential mold growth.

As explained earlier flood zones are areas that exhibit geographic qualities that make them more prone to a flood. It is important to note that in some cases having a home inside a flood zone can affect your flood insurance coverage.

If your home does experience flooding, we are here to help! Our team has experience with flood damage and we will work hard to make it “Like it never even happened.”

Grease Fires

5/27/2020 (Permalink)

Grease fires are the most dangerous when it comes to cooking fires and are responsible for 1 in every 5 home fire deaths. Below are some tips on how to prevent and put out grease fires. These tips could help save your or a loved one's life.

Prevention

  • Before you start cooking make sure burner is cool and wipe up any spills.
  • Pay attention to heat ratings for cooking oil. Some oils can be heated more than others before catching fire so if you are cooking and notice the oil start to smoke that means it is close to catching fire.
  • As soon as you start to see it smoke carefully remove the pan from the heat source.
  • Avoid heating grease before putting food into it because when you drop food in it can make the grease splash out which in turn can cause grease burns or it can also hit the heat source and catch fire.
  • Carefully clean spills as soon as they happen by first removing food from heat source, turning off heat source, and waiting for burner to cool.
  • When deep frying make sure you use a pan or cooking container big enough.
  • Use a utensil that will allow you to put the food into the grease without dropping and without your hands coming close to the hot grease.
  • Use a screen that covers the pan to reduce the chance of splatters outside the pan.
  • If you are a new or inexperienced cook do not attempt to deep fry for the first time unless you have an experienced cook with you.
  • NEVER add water to grease.

Putting out a grease fire

  • Turn off source of heat
  • Do NOT pour water on it. Water and oil do not mix and when you add water it will sink right to the bottom and evaporate instantly, spreading flaming oil everywhere.
  • Attempt to remove all oxygen from the flame. Cover with another pot or baking pan.
  • If you cannot cover it, dump lots of baking soda on it.

If you have a grease fire, we are here to help! SERVPRO of Romulus specializes in fire and water damage restoration. We have the specific damage restoration training, personnel and equipment to restore your home quickly to pre-fire conditions.

After Flood Safety Tips

5/21/2020 (Permalink)

After the devastating floods in the Mid-Michigan area, we want to remind you that floods happen unexpectedly and can cause severe damage for your home or business. Storm damage through flooding can lead to property damage and ongoing mold problems, but the team at SERVPRO of Romulus has some tips to help:

Safety first. If you have standing water where electricity may be present, make sure that ALL electricity is turned off to the area to prevent electrocution. When in doubt, contact a professional to help disconnect power.

Do not wait. When you are dealing with water damage, it is important that you take immediate action so that you can rescue as much as you can. Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Romulus arrives quickly and starts the water extraction process almost immediately.

The experts at SERVPRO of Romulus offer 24-hour emergency water damage service. Call 734-992-3138 to get connected with our team.

Fight mold. Getting your space dried out as quickly as possible is crucial to avoiding dangerous mold setting in. While things can dry out naturally, this is not guaranteed, and it may not be fast enough to prevent mold. Mold spreads quickly, so a minor mold infestation can quickly escalate into a major problem. We are dedicated to responding immediately when you contact us. A fast response lessens the damage, limits further damage, and reduces cost. SERVPRO has a scientific approach to drying that can help speed up the process and keep mold at bay.

Give your valuables some love. While not everything can be saved after a flood, you may be surprised at what can be salvaged. Let SERVPRO of Romulus remove your wet items from the flooded area and take them to our facility for restoration. SERVPRO of Romulus specializes in restoring contents damaged by fire, water, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that cannot be replaced. We pretest your contents to determine what items can be restored back to their condition before the water damage.

Check for structural integrity. Sometimes a flood can compromise a building’s foundation. This can lead to bigger problems down the road if not addressed immediately. Contact a trusted contractor to assess your facility’s foundation after a flood to make sure it is in good condition and make the recommended improvements if necessary.

Flood damage after a storm can be devastating and stressful, but with help from the pros at SERVPRO of Romulus, you will soon have your life back “Like it never even happened.”

24/7 Emergency Water Damage Service

5/20/2020 (Permalink)

SERVPRO of Romulus can respond immediately to your commercial water damage emergency regardless of the size or scope of the damage.

There is never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we will be there fast with the help you need.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Restoration Industry with over 1,700 Franchises
  • Highly Trained Water Damage Restoration Specialists

We Answer the Phone Ready to help. 24 hours a day, 7 days a week.

Call Today 734-992-3138. We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Romulus has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it is the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO

SERVPRO of Romulus specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We live and work in this community too. As a locally owned and operated business, SERVPRO of Romulus is close by and ready to respond to your flood or water damage emergency.

Flood Tips

5/19/2020 (Permalink)

Flooded area with a flood sign and SERVPRO logo Here to Help with Flood Damage!

Floods rank as one of the most common and widespread disasters in the United States. Flooding can also result from plumbing failures, frozen pipes and damaged structures. Flood damage can affect your business operation in a variety of ways and can range in size from being isolated to a single room to entire floors being fully submerged. 

BEFORE A FLOOD

If an advanced Flood Warning has been issued, there are several precautions that can be taken to help minimize damage to certain areas of your business:

  • Turn off utilities at the main switches or valves if instructed to do so.
  • Disconnect electrical equipment and appliances.
  • Move vehicles out of low lying parking garages.
  • Raise elevators from bottom floor.

AFTER A FLOOD

Safety First!

  • Account that all employees are safe by establishing evacuation plans in advance, identifying areas outside the building that are designated meeting places. Assign select individuals to keep a list of their assigned team’s names and contact numbers in order to account for their whereabouts.
  • If water enters the building and evacuation becomes impossible, move to an upper floor, and wait for rescuers. While evacuating, avoid attempting to drive through floods or rising water, nearly half of all flash flood fatalities are auto-related.
  • Do not touch electrical equipment if you are wet or standing in water.
  • Do not walk through moving water. Even six inches of moving water can make you fall.
  • Use no open flames (there may be gas escaping from ruptured mains).
  • Avoid floodwaters. Water may be contaminated by oil, gasoline or raw sewage. Water may also be electrically charged.
  • Stay out of any building if it is surrounded by floodwaters.
  • Listen for news reports to learn if the community’s water supply is safe to drink.
  • Return only when authorities indicate it is safe.

SECURE THE PROPERTY

  • Contact local emergency officials.
  • Secure main entrances to building.
  • Alert Security company and Alarm company of the situation.

STABILIZE THE PROPERTY

  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Give priority to the protection of power plant and fire pumps, keeping them in service if at all possible.
  • Open basement or low-level windows to equalize water pressure on the building’s foundation and walls.
  • Begin water damage mitigation steps only if local emergency officials deem the structure safe to enter.
  • Notify your insurance agent or Risk Manager to determine insurance policy guidelines and steps to take.

If you have flood damage, we are water damage restoration specialists and are ready to restore your home back to pre-water damage condition. We are available 24/7 so that when a disaster strikes, we have your back. 

Dishwasher Overflow in your Romulus Home? We are here to help!

5/18/2020 (Permalink)

We depend on our dishwashers every day. They make our lives easier by cleaning dirty dish instead of doing it by hand. Like most appliances, dishwashers require water to work and function properly. This makes it very important for dishwashers to be setup properly to avoid a disaster.

If your appliance hose cracks or loosens, it can cause hundreds of gallons of water onto your floors. If this happens, call SERVPRO® of Saginaw to extract all the water and make sure your property is dried thoroughly.

At SERVPRO® of Romulus Franchise Professionals are trained in the cleanup and care of your home following water damage. Call us at 734-992-3138, we are here to help 24/7!

Categories and Classes of Water Damage

5/18/2020 (Permalink)

SERVPRO of Romulus is known for water restoration. Here is how we asses your water damaged property. First, we determine what category of water your property has:

Category 1: Refers to clean water, or water that does not pose a threat to humans. Possible causes of this type of damage include broken appliances or sink overflows.

Category 2: Water is also called gray water. This means that the water is contaminated and may cause sickness of ingested. This type of water contains microorganisms. Broken toilets, broken sump pumps, and seepage may cause category 2 water damage.

Category 3: Water is known as black water. This type of water is unsanitary, as it contains bacteria and other organisms that cause sickness. The possible sources of black water damage include sewage problems and contamination of standing water.

There are also several classes of water damage. The class of damage is important when assessing water damage repair options.

Class 1 is the least harmful form of damage. Materials absorb very little of the water from this type of damage. Water damage repair is the easiest in this type of situation.

Class 2 has a fast rate of evaporation, which means that carpets and cushions may be damaged. Water damage repair is more difficult when it involves class 2 damage.

Class 3 has the fastest rate of evaporation. In this case, the water may come from broken sprinklers or other overhead sources, soaking the walls and furniture. Class 4 requires special water restoration and water removal procedures. This type of damage may affect hardwood floors, plaster, and concrete.

Assessing the severity of the damage is important for determining what is needed to start water damage repair and water removal. 

Why SERVPRO?

We are water damage specialists who get started promptly to get your property dry and back to pre-water-damage condition. Using advanced water removal and drying equipment and scientific drying principles to get your property dried quickly, we document the drying process to validate your home or business is ready.

Grilling Safety

5/18/2020 (Permalink)

What happens when the weather gets warmer day by day? Besides everyone being in better moods and enjoying the nice weather, it is the initiation of grilling season.

According to the National Fire Association, an average of 9,600 home fires involving grills, hibachis or barbecues occur every year. Gas grills contribute 7,900 homes fires a year while charcoal grills chip in 1,300.

It is always better to be safe rather than sorry. That is why it is important to brush up on grilling safety before summer is in full swing. Whether you are a grill master or not, these tips can help prevent a disaster from taking place.

Before Cooking:

  • Do not light or turn on a grill inside a garage or indoor space
  • Do not wear loose clothing
  • Keep the grill 10 ft away from your house and other structures
  • Open the grill lid before lighting it
  • Make sure your grill is on a flat and stable base
  • Use a long match or a mechanical lighter specific to grilling

During Cooking:

  • Do not leave a grill unattended
  • Keep children and pets away the grill
  • Be aware of wind, it may blow sparks
  • Never use water on a grease fire, baking soda over the flames is a better option
  • Always have a fire extinguisher nearby in case of an emergency

After Cooking:

  • Allow the grill to cool completely before moving it or covering it up
  • Clean out the inside of the grill and empty debris into a metal container
  • Store matches, lighter fluid, and lighters away from children and pets

When it comes to grilling with an open flame, it is best to be prepared and know safe grilling practices. For more grilling safety, go to the National Fire Protection Association to find more information.

Unexpected Fire Hazards in Your Home

5/18/2020 (Permalink)

Some of the most dangerous fire hazards in your home are completely unexpected and are things you might not think about on a daily basis. Not all fire hazards are so predictable like leaving a candle unattended or smoking inside your house. The lesser-known fire hazards are just as troubling than most common ones because you do not see them coming until it is too late.

Here are some unexpected fire hazards in your home that you should pay attention to:

  • Dryer lint – Excessive heat and lint buildup is just asking for trouble. It is important to clean the dryer vent and exhaust duct regularly.
  • Dust – Dust can be a fire hazard if it collects near floor heaters, electronics and sockets. If sparks fly, dust piles can ignite and start a house fire. Be sure to look under appliances and remove dust buildup.
  • Gas water heater – Clothes piled too close to a gas water heater can ignite when the water heater comes on.
  • Laptops – Laptops running for long periods of time tend to get fairly hot. A hot laptop that is left on a bed, couch, blanket or other soft surfaces can prevent air flow in and out of the cooling vents. This can produce enough heat to ignite and start a fire.
  • Crumbs in the toaster – Have you checked your toaster crumbs recently? As crumbs pile up on the bottom, a spark can easily catch fire and start a flame that catches on to items surrounding the toaster.
  • Leaves in gutters – Allowing leaves to gather up in your gutters or bushes to over grow can cause a major fire risk. Be sure to clean your gutters and your lawn regularly to reduce the risk of a fire.

An unexpected fire is devastating and can destroy your home along with your personal belongs. Be proactive in protecting your home from a fire hazard. Be alert and check your house routinely. If the unimaginable ever does happen, we are always ready to help.

Prepare for Tornadoes

5/18/2020 (Permalink)

Tornadoes can quickly rip through communities destroying buildings, homes and can produce deadly flying debris. As you can see from the tornado damage in Nashville, Tennessee, tornadoes are nothing to mess with and it is crucial to act quickly if one comes through the area. Here are some tips to prepare for tornadoes in Michigan:

Under a tornado warning? Find shelter immediately:

  • Stay away from windows, outside walls, and doors.
  • Find a safe and sturdy building.
  • Stay in a low and flat location.
  • It is best to go into a basement or storm cellar.
  • If you do not have a basement, go to a small interior room on the lowest level (avoiding windows).
  • Use your arms to protect your head and neck.
  • Watch for flying debris.

How to prepare:

  • Know your area’s tornado risk. By living in the Midwest, we have a larger risk of tornadoes.
  • Sign up for your community’s warning system.
  • Know the signs of a tornado.
    • Funnel cloud
    • Cloud of debris
    • Loud roar like a freight train
  • Pay close attention to weather reports.
  • Choose a safe place and practice going there with your family to prepare.
  • Always keep a safe distance away from others in your safe shelter.

What to do during:

  • Go to your safe shelter immediately.
  • Do not try to outrun a tornado in your car.
  • Cover your head and neck for extra protection.
  • Listen to your local alert systems for current emergency information. You can also listen to EAS and NOAA Weather Radio for information.
  • If you happen to be outside or in your car, cover your arms and body with a coat or blanket.

What to do after:

  • Continue listening to your local alert system, EAS or NOAA Weather Radio for updates.
  • If you happen to be trapped, cover your mouth with a cloth or mask to avoid breathing dust.
  • Do not enter damaged buildings until they are safe.
  • Save your phone calls for emergencies.
  • Stay clear of fallen power lines.

For more information, visit ready.gov on how to prepare for tornadoes.

Prepare Your Home For Floods

5/18/2020 (Permalink)

As Michigan residents, we know that flood water can easily rise, turning your home into a flooded mess that needs extensive repairs. Although flooding from a burst pipe or flash flood can come on quickly, if your home is prepared, the damage can be minimized. Here are tips to prepare your home for flooding:


1. Install a Sump Pump
Sump pumps are installed in a pit in the lowest part of the home, such as the basement or crawlspace, and are designed to prevent water from entering the home. They automatically work to pump water out when it rises to a certain level.


2. Raise Electric Components
Along with water damageflooding also creates potential fire hazard situations. It is recommended that wiring, outlets, sockets and other electrical components be at least 12 inches above the structure’s projected flood elevation. A licensed electrician can raise them to meet those requirements.


3. Waterproof Basements
An easy way to keep basements dry is to regularly maintain outside the home. Along with keep gutters and drains free of debris, verifying the property slopes, and properly diverts water can keep water flowing away from the home.


4. Keep Supplies On-hand
Flood water can come on fast and rapidly rise. If you know you have foundation issues or haven’t cleaned the gutters yet, keeping supplies, such as sandbags and tarps, on-hand can minimize the amount of water entering the home.


5. Maintain a Checklist
Even if you are prepared, sometimes Mother Nature doesn’t care. When that happens, it is important that everyone in the home knows what to do and precautions are taken to minimize damage. The checklist should be easily accessible and include items such as disconnecting appliances and turning off the main power, gas line, and water supply.


Dealing with flood water can be a time-consuming mess. While total prevention may not be possible, being prepared can minimize damage.

Choose SERVPRO to Handle Your Flood Damage

Michigan is known for its constant changes in weather, making our homes an easy target for storm damage. That’s why we here at SERVPRO of Romulus are ready to help 24/7. Whether your home or business is affected by storm, or if it’s flood damage, your property needs specialized equipment and techniques to restore it back to its pre-damaged condition. Our technicians have been specially trained to handle these sorts of unique situations to help get your life back to normal as soon as possible. Storm damage can include not only water damage but mold damage, too. It may seem like a daunting challenge to overcome, but we have the resources and tools to restore your home and make it “Like it never even happened.”

Certified: SERVPRO Cleaned – a defensive cleaning program

5/14/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Romulus today at  734-992-3138 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Preparing Your Restaurant to Reopen

5/11/2020 (Permalink)

As Michigan begins to reopen, your restaurant will be able to open for dine-in service. It will not go back to the way it was before COVID-19 right off the bat, but it is important to take precautions to protect you, your staff, and your customers to get back to normal. Here are some tips from the National Restaurant Association to help prepare you for reopening:

  • Understand the rules and limitations. Not all states will be following the same limitations, follow up on Restaurants Act to find Michigan’s reopening rules.
  • Follow established guidelines for reopening safely. Ensure you are following protocols for safe food handling, cleaning, and sanitizing. Implement employee health and hygiene as well as social distancing.
  • Deep clean and sanitize your restaurant. Hire a specialty service to deep clean every surface in your restaurant such as SERVPRO. We are uniquely prepared during this unprecedented time to clean and disinfect your restaurant according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.
    • Do not forget to sanitize the drive-thru station and all equipment if you have one. You can check out the CDC guidance and cleaning for more information.
  • Rethink the dining room. Space out tables and chairs, even your bar stools. Look into putting barriers between booths.
  • Get the word out. Communicate your plans so customers know you are taking proactive measures to provide a safe environment to dine in.
    • Update your websites and social media platforms
    • Have a sign outside your restaurant or in your window.
    • Email blast your customers.
    • Implement a “We’re back!” campaign.

Protect your staff and customers with a thorough deep clean from SERVPRO. Our team has been called on by numerous businesses and community leaders to perform the necessary bioremediation services to clean, disinfect and sanitize their properties. We will even provide you with signage to hang in your window for your customers to see. Restaurant workers are serving our friends and families. Allow us to help protect what matters most.

Here to Help with Coronavirus Cleaning and Disinfecting Services

5/11/2020 (Permalink)

The state of Michigan may still be on shut down but not for too much longer. Reopening the state of Michigan is near and we want to ensure all our Michiganders are following up on guidelines and protocols regarding the coronavirus.

With that being said, it is important to be updated on the latest information of the Coronavirus (COVID-19). For the most accurate and up to date information, you can visit the CDC’s website. Michigan.gov also has vital information you can follow to continue to be informed. Both the CDC and Michigan.gov have information about popular topics such as:

  • COVID-19 cleaning
  • Preventative cleaning techniques
  • Post-coronavirus cleaning
  • Commercial cleaning
  • Business disinfection
  • Post confirmed case cleaning
  • EPA-approved disinfectants
  • Best hand sanitizers to use
  • Should you need cleaning and sanitizing services

Why Choose SERVPRO for COVID-19 Cleaning

If you are need a deep and professional clean, trust your certified SERVPRO cleanup and restoration experts. Our team is trained to perform a proactive cleanup that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

Why Choose SERVPRO Disinfectants

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Our proprietary disinfectant, SERVPROXIDE™ currently has dozens of EPA-approved claims including Feline coronavirus, Canine coronavirus, Staphylococcus (MRSA), E. coli, Salmonella, Rotavirus, Swine flu (H1N1) and more. Porous materials like carpet, rugs, upholstered items, and draperies that are not water sensitive can also be wet cleaned using SERVPROXIDE™.

Trust your certified SERVPRO cleanup and sanitization experts and give us a call today!

Here to Help Disinfect Schools and Universities

5/6/2020 (Permalink)

COVID-19 has taken the world by surprise and it is still unknown how much longer the pandemic will last. Michigan has been hit hard by the coronavirus and has made many residents frightened and worried about their safety.

Those in charge of public spaces everywhere are responding to the pandemic threat by canceling events, recommending “social distancing,” and reminding people of best practices in hygiene.

In March, Michigan schools and universities closed as a precautionary measure. It is unknown what impact there will, but there are things we can do to be proactive before opening schools and universities back up/

The World Health Organization released an advisory for schools that remain open to:

  • Inform students on how to protect themselves.
  • Promote best practices with hygiene like handwashing.
  • Cleaning & disinfecting school facilities (especially water & sanitation).
  • Increasing airflow and ventilation.

When it comes to preventing the spread of this virus, it is up to us as a community to do the best we can to remain informed and act with thoughtful consideration.

Students and their parents trust administrators to address public health issues and we are here to offer our school cleaning services to help you put together an action plan that includes decontamination.

Cleanliness is how to best be proactive and we are here to help. We are prepared to clean and disinfect your school or university, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

SERVPRO Response to COVID-19

Bring them peace of mind to your students and their families by having your school or university sanitized and disinfected by SERVPRO. Our cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Trust your certified SERVPRO cleanup and sanitization experts and give us a call today!

We Can Clean and Disinfect Your Gym

5/4/2020 (Permalink)

As gyms and workout facilities start to open back up, gym-goers will be eager to get back into their workout routine. Before letting your members back into your doors, make sure that your gym is prepared for post-pandemic response to protect your staff and members.

According to the CDC, the virus is thought to spread mainly from person-to-person. This could be between people who are in close contact with one another (within about 6 feet) or through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Gyms are hotbeds of germ activity because of people being so close together and constantly using the same equipment. By implementing enhanced disinfection guidelines in your gym, you can help minimize the spread of germs.

Germ Hot Spots:

  • Free weights
  • Weight machines
  • Exercise balls
  • Exercise mats
  • Cardio machines

Free weights, weight machines, exercise balls, and exercise mats are all handled by so many people that the equipment is loaded with germs that can lead to viruses like COVID-19 among other illnesses. As gym-goers start to use this equipment, they could be holding or lying on a slew of germs. According to a survey of over 1,000 gym-goers, 31.1% admitted they do not wipe down equipment after use.

Wiping down equipment is not a new gym policy by any means, but to help your members keep peace of mind, read and enforce the tips below:

  • Provide hand sanitizer (at least 60% of alcohol) throughout the facility and require members to sanitize hands
    • At facility entrance, or before beginning fitness activities.
    • After using each piece of equipment.
    • Upon completing their fitness routine and leaving.
  • Provide disinfecting wipes for members to wipe down equipment surfaces that are in direct contact with skin after each use. Surfaces include:
    • Hand grips on cardio equipment (treadmills, bicycles, ellipticals, stair-steppers).
    • Hands grips on dumbbells, weight bars, and other strength-training systems.
    • Pads/cushioned components (fitness mats, bike seats, lifting benches)
    • Fitness balls, rope handles and other fitness equipment.
  • Any U.S. Environmental Protection Agency EPA-registered antimicrobial wipes are appropriate for performing individual wipe-down between uses.
    • Consider Benefect Botanical Disinfectant Wipes
  • Perform a thorough cleaning and disinfection of all skin-contact surfaces of equipment at the end of the day using an EPA-registered disinfectant.
    • Currently there are no disinfectants that have been tested specifically for this particular emerging viral pathogen. The CDC recommends usage of a labeled Hospital Grade disinfectant with claims against viruses similar to SARS-CoV-2.

Reopen with a Professional Deep Clean

Now, more than ever, it is important to provide a safe, clean environment for your staff and members. Bring them peace of mind by having your gym sanitized and disinfected by SERVPRO. Our cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste. 

SERVPROXIDE™, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to COVID-19 on hard, non-porous surfaces. As mentioned before, there are no disinfectants that have been tested specifically for this particular emerging viral pathogen. However, per the CDC, this product can be used against COVID-19.  In addition, SERVPROXIDE™ currently has dozens of EPA-approved claims including Feline coronavirus, Canine coronavirus, Staphylococcus (MRSA), E. coli, Salmonella, Rotavirus, Swine flu (H1N1) and more. Porous materials like carpet, rugs, upholstered items, and draperies that are not water sensitive can also be wet cleaned using SERVPROXIDE™.

If you are interested in inquiring about our services we’re here to help – 24 hours a day, seven days a week, please do not hesitate to call us.

Reopen with SERVPRO

4/30/2020 (Permalink)

As you prepare to get back to business, SERVPRO is here to help! Our sanitization and disinfection services will help minimize the transmission of emerging pathogens and give you, your staff and your customers a fresh start.

Upon competition, our team will provide you with a certificate showing that your facility meets CDC recommendations and that service was completed by IICRC Certified firm. You will also receive signage stating that your facility has been cleaned and sanitized by SERVPRO that you can proudly display to let others know you have taken the proper proactive steps for reopening your business.

Now, more than ever, it is important to provide a safe, clean environment for your staff and clientele. Bring them peace of mind by having your facility sanitized and disinfected by SERVPRO. Our team is available around the clock to help you get back to business. Give us a call today, 734-992-3138.

Property Owners Pandemic Response Tips

4/27/2020 (Permalink)

Each day brings new information about coronavirus. The spread of COVID-19, a respiratory disease, happens quickly and easily, passing from people who are up to six feet apart from each other. Commercial property owners and apartment building owners in the Romulus and Taylor area, must understand the risks involved if a tenant becomes infected.

Pre-Exposure Steps

Preparation is a key step in minimizing daily operation disruptions. Most experts recommend taking precautionary steps while avoiding spreading panic throughout their properties.

Some examples of steps to take include:

  • Developing a pandemic response plan
  • Posting reminders of best practices, such as washing hands and wearing masks when sick
  • Providing access to soaps and hand sanitizers in common areas
  • Hiring professionals with coronavirus cleanup training to routinely disinfect high traffic areas
  • Most of these are steps that commercial property owners should be taking anyway, so the steps can be implemented without adding to nervousness about coronavirus exposure.

Pandemic Response Plan

Eventually, an employee or tenant may be exposed to or infected by the virus. When this happens, property owners refer to their pandemic response plan. This plan should include how to communicate with property tenants and anyone who may have been exposed. For apartment owners, it is important to understand the rights of tenants and act within federal tenant laws and COVID-19 cleanup guidelines.

Professional Cleanup Response

Once a commercial property has been exposed to the virus, it may be necessary to hire professionals to thoroughly disinfect the property with special attention given to high-traffic areas. This is when SERVPRO® comes in, we are the commercial cleaning the experts!

We are uniquely prepared during this unprecedented time to clean and disinfect your business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar type organisms to COVID-19. SERVPROXIDE™, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses like COVID-19 on hard, non-porous surfaces. Currently there are no disinfectants that have been tested specifically for this particular emerging viral pathogen. However, per the CDC, this product can be used against COVID-19. In addition, SERVPROXIDE™ currently has dozens of EPA-approved claims including Feline coronavirus, Canine coronavirus, Staphylococcus (MRSA), E. coli, Salmonella, Rotavirus, Swine flu (H1N1) and more. Porous materials like carpet, rugs, upholstered items, and draperies that are not water sensitive can also be wet cleaned using SERVPROXIDE™.

Communication with Tenants

As a commercial property owner, it is important to let your Romulus and Taylor area tenants know that you are taking precautions to limit coronavirus exposure. Be sure to mention your efforts to reduce the spread of the virus and to respond immediately to potential exposure.

We are Here to Help®

In these stressful times, remember that SERVPRO® is here in your community and here to help. All our cleanup practices are in accordance with the guidelines provided by the CDC and local authorities. Our team is available 24/7 and ready to help. Call us today at 734-992-3138.

We Can Clean and Disinfect Daycares

4/23/2020 (Permalink)

As we prepare to slowly start opening businesses, we all want to make sure that buildings are cleaned and sanitized, especially those with our little ones in it.

When returning to work, no parent should have to stress about their children being safe while at a childcare program such as daycare. It is imperative to ensure that all high-touch surfaces and areas are cleaned and disinfected before children come in.

Areas that should be cleaned include:

-Offices

-Playrooms

-Cribs

-Bedding

-Bathrooms

-Common play areas

High-touch surfaces include:

-Doorknobs

-Counters

-Changing tables

-Toys

-Light switches

-Faucet handles

-Toilets

-Tablets

-Keyboards

-Crib railings

Remember to always clean from the least contaminated areas (light switches, doorknobs) to the most contaminated areas (faucet, toilet, handle).

Daycare Health Strategies:

Daycare staff and parents can promote a healthy environment for children to follow. These healthy learning and play measures include:

-Encourage hand washing with real soap for at least 20 seconds.

-Put hand sanitizer in numerous stations around the facility for daycare workers and older children.

-Provide disinfectant wipes for workers to wipe down items and surfaces such as toys, tables, chairs, learning stations, inside recreational areas, outside playground equipment, and other frequently touched items or surfaces.

-Workers may wear disposable gloves when needed and appropriate.

-Remind parents and workers of daycare sickness policy.

-Coordinate with the facility cleaning team regarding special measures to be taken during flu and cold season or during periods of a significant increase in sickness.

These measures are very simple and can help keep childcare programs happy and healthy. For more information about childcare precautions, visit the CDC and Michigan.gov.

Need a Professional Deep Clean?

It is never too late to have SERVPRO® come into your daycare for disinfecting services. Our team is available 24/7 and is ready to help. Using advanced cleaning technologies, tools, and techniques, we clean to the most thorough standard. For worried parents and staff, you can encourage peace of mind by having a professional deep clean. We are here in your community and here to help. For more information about our cleaning services, call 734-992-3138.

COVID-19 Cleaning and Disinfection Services for Senior Healthcare Facilities

4/21/2020 (Permalink)

Senior healthcare facilities (nursing homes, assisted living and nursing homes) are a focal point for the growing domestic COVID-19. The CDC has identified those with chronic medical conditions as being even more vulnerable.

As senior healthcare facilities handle the ramifications of this disease on top of all the regular responsibilities of caring for the sick and elderly, cleaning services can be a huge help in managing the disinfection of a nursing home.

Best Practices for Visitors and Caretakers to Prevent the Spread of Pathogens:

  • Wash your hands with soap frequently and thoroughly.
  • When hand-washing is unavailable, use hand sanitizing products.
  • Avoid touching faces.
  • Practice social distancing (avoid hugs or shaking hands).
  • Stay home (especially if you’re sick) and cancel any unessential appointments. (If it can wait, cancel.)
  • Limit facility visitors.
  • Don’t allow symptomatic people to enter the facility.

Actions We Take to Prevent the Spread of COVID-19

Senior healthcare facilities are for those who require help. This places a great responsibility upon healthcare providers. Being proactive is crucial to mitigating the threat of pathogens.

The Coronavirus is currently thought to mainly spread through droplets that are released into the air from the cough or sneeze of an affected person. The virus is also believed to live for up to three days on surfaces. This means that if the microorganisms attach to the hands, the virus can enter the body by a person touching vulnerable points (mouth, nose or eyes).

Responding to outbreaks creates a need for bioremediation and decontamination of commonly used surfaces. An action plan should also include the safe disposal and carry of infected materials. It’s highly recommended that biohazard cleanup services be included in response to the threat against our most vulnerable.

SERVPRO Can Help You Combat Spread of Infection

We are on call 24 hours a day to assist in any senior healthcare facilities biohazard emergency. We are available for any kind of cleaning situation be it a preventive measure for suspected cases or a confirmed case of COVID-19 with a senior healthcare resident or staff member. We understand which resources are needed to carry out the bioremediation services. We thoroughly clean, disinfect and sanitize the facility.

SERVPRO is diligent in following all CDC regulations and guidelines and we recommend that all nursing care facilities do the same. 

SERVPRO of Romulus is committed to those who care for the most vulnerable. We are prepared to respond 24/7. Call us at 734-992-3138.

Proactive Cleaning Recommendations for Property Owners

4/14/2020 (Permalink)

Beyond the cleaning performed by the provider, property owners must understand that persons infected with the SARS-CoV-2 virus and/or COVID-19 that enter their property will potentially infect others and deposit the virus on surfaces.

According to the CDC, the virus is thought to spread mainly from person-to-person. This could be between people who are in close contact with one another (within about 6 feet) or through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

The CDC has setup a webpage titled Preventing COVID-19 Spread in Communities which addresses homes, childcare and K-12 schools, colleges and universities, work environments, healthcare settings, and large community events and mass gatherings.

For business purposes, the CDC recommends routine environmental cleaning. This should include routinely cleaning all frequently touched surfaces in the workplace, such as workstations, countertops, and doorknobs; and provide disposable wipes so that commonly used surfaces (for example, doorknobs, keyboards, remote controls, desks) can be wiped down by employees before each use. For structures that utilize an internal or external janitorial crews, it is recommended that they follow proper cleaning protocols established by the CDC.

If your property needs disinfecting services, call the cleaning professionals! SERVPRO® of Romulus is ready to help 24/7.  

Cleaning of Porous and Non-porous Surfaces

4/14/2020 (Permalink)

The CDC describes cleaning as removing germs, dirt, and impurities from surfaces or objects. Cleaning works by using a detergent and water to physically remove germs from surfaces. This process does not necessarily kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.

Some materials cannot be cleaned with detergent and water without being damaged. For this reason, paper and paper products are not able to be cleaned and/or disinfected. Cleaning methods typically used on water sensitive materials such as vacuuming or dry sponging would not be capable of removing enough soil and residue to be effective.

Porous materials like carpet, area rugs, upholstered items, and draperies that are not water sensitive, can be wet cleaned using a Hot Water Extraction or Deluxe Preconditioner and Rinse method. Carpets can also be sanitized with SERVPROXIDE™ (product #100) following label directions, if needed.

Non-porous materials like hard surface floors, cabinets, countertops, doorknobs, and plumbing fixtures can be wet cleaned using a variety of SERVPRO hard surface cleaners (general purpose cleaners) and cleaning methods. 

Disinfecting of Non-porous Surfaces

The CDC describes disinfecting as killing germs on surfaces or objects. Disinfecting works by using chemicals to kill germs on surfaces or objects. This process does not necessarily clean dirty surfaces or remove germs, but by killing germs on a surface after cleaning, it can further lower the risk of spreading infection.

Not all surfaces can be disinfected. Because of the porosity of some materials, disinfection is not possible. This includes carpet, area rugs, upholstered items, and draperies.

Non-porous materials like hard surface floors, cabinets, countertops, doorknobs, and plumbing fixtures can be disinfected using a variety of disinfectants within the SERVPRO product line. 

Currently there are no disinfectants that have been tested specifically for this particular emerging viral pathogen. The CDC recommends usage of a labeled Hospital Grade disinfectant with claims against viruses similar to SARS-CoV-2.

SERVPROXIDE™ (product #100) is a hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to SARS-CoV-2 on hard, non-porous surfaces. Per the CDC, this product can be used against SARS-CoV-2 when used in accordance with the directions for use against Norovirus Feline Calicivirus and Canine Parvovirus, Strain Cornell-780916, ATCC VR2016 on hard, non-porous surfaces. In addition, SERVPROXIDE™ currently has EPA-approved claims for Feline coronavirus (Strain WSU 79-1683, ATCC VR 989) and Canine coronavirus (Strain 1-71, ATCC VR-809). As with all emerging-type pathogens, proper PPE use is of the utmost importance.

SERVPROXIDE™ should be used in accordance with label directions.

These disinfectants are normally applied using a spray bottle, pump-up sprayer, electric sprayer, or ULV Mister and must dwell on the surface for 10 minutes. Once again, follow label directions for the specific disinfectant being used.

The CDC encourages the use of disinfecting wipes on electronic items that are touched often, such as phones and computers. Pay close attention to the directions for using disinfecting wipes. It may be necessary to use more than one wipe to keep the surface wet for the stated length of contact time. Make sure that the electronics can withstand the use of liquids for cleaning and disinfecting. Consider Benefect Botanical Disinfectant Wipes for this purpose.

For more information about our Proactive Cleaning Services, call us at 734-992-3138!

Essential Areas to Clean in Stores

4/14/2020 (Permalink)

More shoppers visiting the grocery store means more hands touching things. By giving more attention to germ-prone areas, store workers play a significant role in preventing the spread of viruses. 

How do you properly clean sections of a grocery store? Read our store checklist below!

Store Cleaning Checklist

  • Shopping carts: As carts are used throughout the day, constantly wipe down the touch areas of the cart (especially the handles) with disinfectant cleaner. Treat hand baskets the same way. Nightly power washing serves as a proactive measure to sanitize and prepare the carts for use the next day.
  • Checkout aisles: Cashiers (and with the assistance of baggers) should frequently clean the checkout area. The conveyor belt, rails on each side of the belt, customer counter, and the bagging area should be wiped down at pace with the number of customers passing through. 
  • Credit Card Machines: Keep credit card reading machines clean. Cash and plastic cards are known for harboring germs.
  • Restrooms: Public restrooms in a store probably already receive several cleanings per day, but with a recent emphasis on public health, it’s wise to increase the frequency of cleaning. Customer and employee restrooms should be sanitized throughout the day: floors, doors, stall walls/doors, all handles (including paper towel and soap dispensers), sinks, counters, baby changing sections, etc. Once the store is empty for the day, a more comprehensive cleaning should be done from top to bottom. Sanitize everything.
  • Floors: Floors are high-traffic areas, and grocery store floors get even more foot traffic now that restaurant traffic is prohibited beyond carry-out. For more efficient and thorough floor sanitization, consider using an industrial auto-scrubber.
  • Walk-in freezers and refrigerators: Because freezers and refrigeration units house more prepared food these days, it’s a best practice to keep them clean for food safety. Give extra attention to these areas where products are handled by customers. These areas should be routinely cleaned. At the time that works best for your store schedule, remove the items from the refrigerator or freezer and clean the surfaces with no-touch products. This mitigates contamination.

Be aware of places where hands leave behind germs and coughs/sneezes may leave behind pathogens. As always, we are here to help! Our team is available 24/7 to proactively clean businesses. 

Prevent Wind Damage

4/13/2020 (Permalink)

At SERVPRO®, we handle any type of storm damage from a disaster, including wind damage. High winds can rip off shingles, siding, doors and roofs of homes, leaving considerable amount of destruction. When protecting your home from wind damage, make sure to focus on the weak points of your home: windows, doors, roofing, siding and garage doors. Also, consider the trees and outdoor furniture that can crash into your home from high winds.

Follow these steps below to limit the amount of wind damage to your home:

  • Cover Windows and Doors: You should consider installing storm shutters to your windows, doors and sliding glass doors. In a storm, you can quickly close the shutters to prevent flying objects from breaking glass. You can find steel or aluminum storm shutters; both can protect against high winds.
  • Inspect your garage door: High winds can blow off a garage door and damage what’s inside, which potentially can cause structural damage to your home. Have a garage door company inspect your garage door to determine its ability to withstand strong winds. It’s always better to be safe than sorry.
  • Secure shingles: High wind can blow shingles from your roof, making your home vulnerable to rain, which creates the need for an emergency door repair. When stabling down shingles, roofers should staple at least six nails should one down. You should also install a waterproof underlayment beneath the shingles for protection against rain.
  • Secure your outdoor furniture: Outdoor furniture and grills should be bolted down by decks or patios. Use ground anchors with cables and chains to ensure security.
  • Remove trees close to your home: Any trees around your home that can potentially fall into your home during severe weather should be removed. A tree should sit farther away from the home than the height of the tree when fully grown.

If your home happens to suffer from wind damage, we are always here to help! Our crew is ready 24/7 for whenever a disaster strikes. Call us today at 734-992-3138!

Board Up Your Business After a Fire

4/13/2020 (Permalink)

When your business has been opened to the elements by fire or any other disaster, it is important to secure your property. One of the ways we do that is through our board up services.

When firefighters are working to put out a fire, they often break windows and beat holes on roofs. After the flames out, business owners will need board up services to protect the building and items remaining inside.

Why is it important to board up your business after a fire?

  • Vandalism – Children and teenagers can be quite adventurous. Believe it or not, an open business after a fire can draw in a lot of curiously among young people. If someone were to get hurt, their injuries could be a liability for you. Teens might see it as a place for a party or graffiti. Also, people can use this building for criminal activities.
  • Mother Nature – Just because your business has been damaged doesn’t mean that the weather won’t stop from damaging your building even more. By boarding up your building, you can keep out storms, rain and wind until your business is repaired. This can also help you avoid branches and leaves from entering your building.
  • Wildlife – Open windows and gaps in your roof gives the opportunity for rodents and critters to move in. Having an infestation can damage your building even more.
  • Insurance Coverage – Several insurances policies require homeowners to mitigate further property damage after a disaster. If you neglect to secure your property or limit access by people who shouldn’t be there, your insurance might not cover the new damage or injuries.

Protect your commercial building by having SERVPRO® of Romulus professionals board up openings. For more information, please call us at 734-992-3138.

When a Storm Hits, We are Ready to Help!

4/13/2020 (Permalink)

About Us

SERVPRO® of Romulus specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition. 

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost. we are available 24 hours a day, 7 days a week.

Resources to Handle Floods and Storms

When storms hit Romulus, MI we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 734-992-3138!

Be Prepared for COVID-19

4/9/2020 (Permalink)

In these times of stress and uncertainty, the best way to combat the threat of COVID-19 is to be prepared. When it comes to disinfection and sanitization, SERVPRO cleanup practices follow CDC guidelines and use EPA-approved products. We’re here to help you protect your business and your employees – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Trust your certified SERVPRO cleanup and sanitization experts. Call SERVPRO of Romulus at 734-992-3198, we are the cleaning experts.

Why Choose SERVPRO® for Your Deep Cleaning Needs

4/2/2020 (Permalink)

Your safety is our top priority. 

That's why SERVPRO® of Romulus has standards and protocols in place to ensure your environments are clean and sanitized.  

Why Choose SERVPRO® for your Deep Cleaning & Sanitizing?

  • Immediate Response Time. No matter what time of day, SERVPRO® is ready to respond and mobilize to your call for help. Immediate response helps lessen the damage or spread of bacteria & other potentially dangerous viruses.
  • OSHA & FDA Approved Cleaning Agents. SERVPRO® uses agents with a 99.9% bacteria kill rate recommended by the CDC. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. These cleaning agents can give you the confidence that your environment is sanitized and cleaned to its fullest.
  • Well Documented Strategy and Procedures. When it comes to full sanitation, you shouldn't have to worry about the small things. We document and communicate all procedures giving you the confidence you need to walk back into a clean & safe environment. 

If you don't have a plan in place, let us be your plan. We follow the cleaning and safety standards of OSHACDC, & IICRC.

We are here to serve our local communities and will continue to do anything we can to help. You can always count on us.

Keeping the Workplace Safe

4/1/2020 (Permalink)

Encourage your employees to...

Practice Good Hygiene

  • Stop shaking hands – use other non-contact methods of greeting  
  • Clean hands with sanitizer or wash their hands frequently
  • Avoid touching their faces and cover coughs and sneezes  
  • Disinfect surfaces like doorknobs, tables, desks, and handrails regularly  
  • Increase ventilation by opening windows or adjusting air conditioning

Be Careful with Meetings and Travel

  • Use videoconferencing for meetings when possible  
  • When not possible, hold meetings in open, well-ventilated spaces  
  • Consider adjusting or postponing large meetings or gatherings  
  • Assess the risks of business travel

Handle Food Carefully  

  • Limit sharing food with others
  • Strengthen health screenings for cafeteria staff and their close contacts n
  • Ensure cafeteria staff and their close contacts practice strict hygiene

Stay Home if...

  • They are feeling sick  
  • They have a sick family member in their home

SERVPRO is being called on by numerous businesses and community leaders to perform the necessary bioremediation services to clean, disinfect and sanitize their properties. All of our cleanup practices are in accordance with the guidelines provided by the CDC and local authorities. If you are interested in inquiring about our services we’re here to help – 24 hours a day, seven days a week, please do not hesitate to call us.

Structure Cleaning After a Fire

3/30/2020 (Permalink)

When fire damage affects your home or business SERVPRO® of Romulus is here to help. We have IICRC trained technicians that specialize in structure and content cleaning. One of the first processes in structure cleaning is to remove soot residue. We use dry sponges to remove the soot from the affected materials. In order to reach the high areas in the home we will attach the dry sponge to an extendable pole to reach. Then the sponge can be used to wipe down ceilings and walls of any soot that might be on the structure.  Soot residue has to be removed in order for the structure seal coat to stick.

You can depend on SERVPRO® of Romulus to have the right training and tools to get the job done. Call us today at 734-992-3138!

We are Here to Help® Get Your Business Back to Normal

3/25/2020 (Permalink)

SERVPRO of Romulus offer cleaning services including the removal of biohazard contaminants. We have the specialized training and products to get your property back to business.

SERVPRO is being called on by numerous businesses and community leaders to perform the necessary bioremediation services to clean, disinfect and sanitize their properties. All of our cleanup practices are in accordance with the guidelines provided by the CDC and local authorities. If you are interested in inquiring about our services we’re here to help – 24 hours a day, seven days a week, while life gets back to normal in the communities, we all call home.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

SERVPRO can respond quickly and effectively to help minimize business interruption to your company.

We are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets,  and tables at a minimum. These same surfaces are mentioned in the CDC’s  guidance for commercial spaces as well.

Our team is trained to perform a proactive cleanup that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

Tips About Weatherproofing to Note | SERVPRO® of Romulus

3/24/2020 (Permalink)

a person placing weatherstripping on a white window If you have any storm damage, SERVPRO of Romulus is here to help. We are available 24/7 and ready to assist you when you need it most.

Any storm has the potential to cause damage, but it is far more likely when severe weather rolls through. Taking the proper precautions can significantly reduce the likelihood of this happening, however—and considering that approximately half of all homeowners’ insurance claims involve weather, preventing what damage you can is something that is wise.

Adding extra weather protection to your home is a fairly simple project and is something that does not require a large monetary investment. Read on to discover the tips about weatherproofing we think every homeowner should note.

Weatherproofing Tips That Are Wise to Note

Keep Your Shingles in Shape
Roofs of any age can begin leaking, so keeping an eye out for the various warning signs of roof leaks is always wise. Your shingles are often the best indicator of your roof’s overall condition, so if you notice any are loose or missing, it might be time to call in a professional for repairs.

Beat the Weather With Weatherstripping
Adding weatherstripping around exterior windows and doors can have many benefits. When heavy rains saturate your area, water can make its way through minuscule cracks that weatherstripping can prevent. Additionally, weatherstripping is recommended by Energy.gov as a way to save money by cutting energy costs.

Gut Debris From Your Gutters
Gutters with a buildup of leaves and debris can lead to water damage to your home, so doing a cleaning twice each year is a wise choice. In between these cleanings, making sure everything is operating as intended is smart—look for odd spots of drainage or dryness as well as any obvious cracks or leaks to determine if you may need to make repairs.

Pick the Right Paint
When you get ready to update your home’s paint, you can actually increase your weatherproofing efforts at the same time. There are many paints that now have water and UV-resistant technology built right into the finish, which can lessen the impact that weather has on your home over time.

If you have issues with storm damage to your home, we are always here to help. Contact us 24 hours a dayfor a rapid response.

Disaster Preparedness Evaluations for Businesses | SERVPRO® of Romulus

3/19/2020 (Permalink)

office furniture and supplies submerged under water in an office room Taking measures to reduce the time that your business is closed after a disaster is crucial for any company. Let SERVPRO of Romulus be your partner.

If you own your own business, you are likely well aware of how important planning is to your operations—but have you adequately planned for a disaster? Many businesses must shut their doors permanently due to sudden emergencies, but by planning ahead, you can work to protect your investment in advance.

While every possible disaster scenario may feel a bit intimidating to consider, it is not a requirement for preparedness. We recommend focusing on three main sections of disaster preparedness—by understanding your insurance coverage, evacuation plan and restoration process, you can better know where your strengths and weaknesses are for preparations.

Your Commercial Insurance Coverage

After a disaster, many business owners find out too late that their commercial insurance coverage is inadequate against the damages a disaster can lead to. Many commercial policies simply are not large enough to cover disaster damage, and often exclude the costliest aspects like flooding issues and operational interruptions. Do not wait until the aftermath to determine what your insurance will or will not cover.

Your Emergency Plan and Supply Kit

If the issue facing your business is something sudden like a fire or severe weather, you may not be given much time to follow evacuation orders. The process will go much more smoothly if you already have a plan in place, allowing you to get yourself and your staff quickly to safety. Additionally, it is smart to plan for a situation where you are stranded and must wait for help to arrive to your business. Keep a stocked emergency kit handy for these scenarios.

Your Plan for Restoration and Recovery

Limiting the time that your business must remain closed due to a disaster is advised to minimize the negative impacts it has on your business. Picking your restoration company ahead of time is one of the best ways to do this—by calling them right away, you can get your restoration process started and prevent any scheduling delays. You should also be aware of the disaster assistance loan program from the Small Business Administration in case you are eligible.

If your business has been impacted by a disaster, you can contact us 247 for guidance on how to begin the commercial restoration process.

We are Cleaning Experts

3/18/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – 734-992-3138

Helpful Hygiene Tips on COVID-19

3/12/2020 (Permalink)

Across the nation and the world as a whole, Coronavirus is the top headline. If you haven’t being paying attention to the news, many events are being cancelled around the nation because of this outbreak.

During this time, it is extremely important to maintain extra vigilant personal hygiene and safety precautions. Here are some helpful tips to follow:

  • Frequently wash your hands with soap and water for at least 20 seconds. When soap and running water are unavailable, use an alcohol-based sanitizer with at least 60% alcohol.
  • Avoid touching your eyes, nose, or mouth with unwashed hands.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Stay home when you have a fever or present a risk of spreading illness to others.
  • Maintain a proper social distance between people (3 feet).
  • Shaking hands and other forms of social greeting that creates contact with other people is discouraged during this period.

As always, SERVPRO is here to help. With the continuous spread of the Coronavirus (COVID-19), time is the upmost priority. We can help minimize the transmission of emerging viral pathogens, including COVID-19. Our team has been proactively cleaning businesses and homes since the virus reached Michigan. For more information, please call us at 734-992-3138.

SERVPRO® of Romulus is trained in adhering to the highest cleaning and sanitation standards.

3/11/2020 (Permalink)

SERVPRO® of Romulus offer cleaning services including the removal of biohazard contaminants. We have the specialized training and products to get your property back to business.

About Coronavirus

The CDC is responding to an outbreak of a respiratory disease caused by a novel (new) coronavirus that was first detected in Wuhan City, Hubei Province, China and has spread to 60 locations internationally (as of this publication), including cases in the United States. The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”)i is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Scope of Cleanup Protocol 

SERVPRO of Romulus can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents.  The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building.

Cleanup Scope of Work and Planning 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well, including:  

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving and Racks
  • Sales Counters
  • Carpets and rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Cleanup and Disinfecting Procedures

Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.  

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar type organisms to COVID-19. 

SERVPROXIDE™, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to COVID-19 on hard, non-porous surfaces. Currently there are no disinfectants that have been tested specifically for this particular emerging viral pathogen. However, per the CDC, this product can be used against COVID-19.  In addition, SERVPROXIDE™ currently has dozens of EPA-approved claims including Feline coronavirus, Canine coronavirus, Staphylococcus (MRSA), E. coli, Salmonella, Rotavirus, Swine flu (H1N1) and more. Porous materials like carpet, rugs, upholstered items, and draperies that are not water sensitive can also be wet cleaned using SERVPROXIDE™.

From Carpets to Catastrophes, SERVPRO® fits your Commercial needs

2/27/2020 (Permalink)

When you need it done right and done fast, call SERVPRO® for all your commercial cleaning needs.

Did you know when you hire SERVPRO® professionals for maintenance cleaning, you get around-the-clock restoration services built with you in mind? Quality cleaning and quick response – that’s the SERVPRO® way.

Can’t figure out how to get the job done? Call SERVPRO® of Romulus at 734-992-3138 for all your emergency restoration needs. Because when you experience a fire, water or mold damage in your facility, you need fast response and the expertise to get the job done right, ensuring your business can get back into operation as quickly as possible.

Through it all, you expect the most reliable information and the very best service at a fair price. We are committed to providing fire and water cleanup and restoration services to reduce business interruptions and recovery costs.

Fire Preparedness Tips for Business Owners | SERVPRO® of Romulus

2/21/2020 (Permalink)

a green exit sign surrounded by flames If your business has experienced a fire, call SERVPRO of Romulus. We provide a full service from mitigation to restoration.

Understanding the risks you face from a business perspective is essential to best operating practices, but it is wise to understand the risks that an emergency such as a fire can cause for your business as well. Workplace fires can be dangerous for everyone involved, but when the workplace is your business, there is another layer of worry present.

The good news is that making fire preparations is not an extensive time commitment and has a big payoff for your business. Implementing these simple tips will help you protect your investment and keep your staff safe, ensuring you can recover quickly if a fire occurs.

Business Owners Should Know These Fire Safety Tips

Follow code guidelines and inspection schedules. Knowing the fire codes for commercial properties should be step No. 1 when evaluating your fire preparedness. Adhering to these codes, following regular inspection schedules and making sure everything is up to standard can go a long way in protecting your business.

Identify your specific risks. Because of all the factors that go into fire risks, every business faces different hazards that should be guarded against. For example, businesses with many flammable chemicals may face different risks from businesses with a plethora of electronics—making it wise to recognize these specific risks and prepare for them as well as you are able.

Create (and practice) a fire evacuation plan. In the event of the fire alarm sounding, making sure your staff stays safe is much simpler when they are already prepared on the protocol. Regular fire evacuation drills with different scenarios and exit maps can keep them prepared for any situation, making sure everyone is calm and confident when it comes time to execute the plan.

Have regular fire safety seminars with staff. Along with escape drills, discussing fire safety tips specific to your workplace can help everyone practice fire safety throughout the workday. Directing staff to fire extinguisher locations and posting fire safety reminders through the office will help everyone stay on the same, safe page.

If your business has experienced a fire, we’re here 247 to respond and begin restoration. Call us today to learn how we can help you.

Stop Appliance-Caused Water Damage Before It Starts | SERVPRO® of Romulus

2/20/2020 (Permalink)

frustrated woman on floor looking at broken washer If your home experiences any flooding or other water issue, SERVPRO of Romulus is here to dry, clean and repair any damage.

Water damage from any source is a frustrating situation for homeowners, but water damage from regular household appliances can come as an extra surprise.

Because of the nature of appliances, many of them hide damage for an extended period of time before it is discovered. Thankfully, homeowners can easily prevent this from becoming severe by doing regular checks.

The Household Appliances to Check for Leaks Often

Hot Water Heater
A hot water heater will generally last for up to 15 years according to the manufacturer, but the hoses and pipes connected to it may start leaking much earlier than this in some cases. Doing a full inspection of your unit and the walls and floor surrounding it often can help you catch this early before it causes any serious problems.

Refrigerator
Water damage from refrigerators can persist for a long time before it is ever discovered due to how rarely they are moved from the wall. The tubing that connects the fridge to a house’s water lines is generally a fragile plastic that is prone to tears. While it is a hassle, pulling the fridge away from the wall with regularity is a wise move to keep this from escalating.

Dishwasher
Just as with refrigerators, dishwashers are rarely moved and are even more prone to leaks due to the large volume of water they move. Many homeowners have found that they lack insurance coverage for dishwasher-created leaks as well, making this a vital thing to check up on before the damage becomes severe.

Washing Machine
Washing machine hoses are notorious for leaks—it is even recommended to inspect them each month because they have such a reputation for causing damage. Even without clear wear and tear, they should be replaced every five years to ensure they do not have extensive issues.

Air Conditioner
The condensation that builds up while the air conditioning unit runs is generally a small amount that is quickly drained away. When issues to the drain system arise, however, there can be issues that cause water damage to the unit as well as surrounding structures. Performing your regular HVAC maintenance as recommended is the best preventative, as well as checking it regularly when it is running often for performance issues.

If your home has been impacted by water damage or you’d like to put a plan in place in case it happens to you, contact us to learn how we can help.

How Individuals Can Practice Better Fire Safety | SERVPRO® of Romulus

2/20/2020 (Permalink)

a person laying another wood log into hot burning fireplace A house fire can occur when you least expect it. SERVPRO of Romulus is on call 24/7 and will guide you through any fire restoration project.

A fire can occur for many reasons, but regardless of the source behind them, they are a devastating event for someone to experience. The good news is that many common causes of fires are preventable, and by practicing fire safety tips, many can be avoided.

To assist you in your fire preparedness, we have assembled the tips that we think are the most important to consider when you are practicing better fire safety. Keep these in mind as you work to prevent fires in order to reduce your chances of ever experiencing one in the home.

Vital Fire Safety Tips to Note

Frequently Check Smoke Detectors. Smoke detectors are one of the best ways to increase your home’s safety from fires. By installing them in bedrooms and on each floor of the home and checking them on schedule (typically every 30 days) you can rest assured that you will know immediately if a fire breaks out.

Have a Fire Escape Plan. When a fire starts, having a go-to evacuation plan for your household is essential to helping everyone get to safety as quickly as possible. Be sure everyone has two exits from their room and knows where to go once they escape to let everyone know they are safe.

Know How to Operate a Fire Extinguisher. Proper storage and operation of a fire extinguisher can make the difference between a close call and a serious disaster. Make sure everyone in the house is aware of how to operate it safely and how to determine if a fire can be put out.

Never Leave Flames Unattended. The flames we use every day—such as those from candles or stovetops—may seem mostly safe, but they can still pose a big danger if left unattended. Because of how quickly flames can spread, never leave the room while something is lit to avoid a serious accident.

Keep a Closed-Door Policy. Fires that occur during the night pose the most danger, as reaction time is generally reduced for those who are sleeping. By going to bed with a shut door each night, you can increase your reaction time by slowing down the spread of the flames.

If you’d like to learn more about protecting yourself from a house fire and how our restoration services can help you recover, get in touch today to learn more.

After a Storm, You Can Trust Us With Your Restoration | SERVPRO® of Romulus

2/20/2020 (Permalink)

a yellow storm damage sign in front of a large damaged roof SERVPRO of Romulus is your Damage Restoration expert. If you experience any storm damage call us right away.

Being concerned about storms as a homeowner is wise. Every storm could potentially cause damage to a home. In 2018, insurance claims for storm damage amounted to around $2 billion—and were one of the top reasons homeowners had to file claims

Being prepared for the restoration process is one of the smartest things you can do to navigate the storm’s aftermath. That is why we are here to provide service you can count on, so we can help you recover as quickly as possible.

Things That Set Our Storm Restoration Apart

Our Holistic Restoration Approach
No two storm damage cases are the same, which is why we take a comprehensive approach that addresses all the various damages that are possible. We can handle water damage, structural damage and even mold buildup, so you can be assured that every piece of your restoration work is fully completed by the time we are done.

Our Well-Trained Technicians
Because we understand the importance of having a workforce we (and our clients) can count on, we make sure that proper training is a key focus of our business. We utilize the industry standards of the Institute of Inspection Cleaning and Restoration Certification to create our training program, and offer both initial education and ongoing seminars and e-learning courses for our workforce to stay current in the field.

Our Access to Resources
We are a local business, but we have the unique benefit of having access to nationwide resources thanks to our SERVPRO® network. No matter how widespread the damage is, we are able to scale our workforce to meet the demand to ensure consistent and quality service for everyone in the community that has been impacted.

Our Top-Notch Reputation
Working with a company that has a positive reputation is great for peace of mind, especially during a vulnerable time. Many companies try to take advantage of victims following storms, but when you work with leaders in the restoration industry, you do not have to be concerned.

If you have experienced storm damage or want to learn more, you can call us 247 for more details.

CE Classes In March

2/10/2020 (Permalink)

On Thursday, March 19, 2020 SERVPRO of Romulus/Taylor will host a series of three Continuing Education (C.E.) Classes for insurance professionals and property managers at our Detroit Metro Airport Marriott.

There is no cost to attend and lunch is provided. Please RSVP to Meghan at mmiller@rdmhc.com.

We will offer the following classes:

Cleaning & Restoring Smoke Damaged Contents

8:00 a.m. – 10:00 p.m. (2 Credit Hours)

The purpose of this course is to provide you with a better understanding of the work performed by the mitigation vendor at smoke-damaged work sites. You will learn remediation tips which can help control the cost of a loss if performed in a timely manner. You will also better understand what your insured is going through when they have smoke-damaged contents.

Biohazard Cleanup

10:00 a.m. – 12:00 p.m. (2 Credit Hours)

The purpose of the course is to provide you with a better understanding of bloodborne pathogens and the necessary cleanup procedures when cleaning and restoring a contaminated site. The lesson goes into detail on what workers might encounter while performing trauma scene cleanup. You will also better understand what your insured is going though after being in a crime or trauma scene. 

Ethical Customer Service

1:00 p.m. – 4:00 p.m. (3 Credit Hours)

This course provides ethical principles and an exercise on personal code of ethics. You will learn how to help reduce miscommunication or errors in the workplace. Practical information on applying the ethical decision making process to specific customer service situations is included. This class explores the relationship between an agent’s ethical responsibility and providing services for the customer.

A Guide to Winter House Fires and How to Prevent Them | SERVPRO® of Romulus

12/2/2019 (Permalink)

Zoomed image of frozen and snowy pine needles Wondering how to protect your home from fire this winter? Learn why SERVPRO should be your first call for fire damage.

In an interesting phenomenon, when the temperatures begin to dip lower, the rate of house fires begin to increase.

Winter is always the most common time for house fires in the U.S. to occur, and there are several factors that combine to create their increase. By understanding why this happens and how to best prevent these winter-specific fire starters, individuals can practice a season-specific type of fire safety.

<h3guide-to-winter-house-fire-reasons">Your Guide to Winter House Fire Reasons

An Increase in Cooking
Consistently, cooking is found to be the top cause of house fires beginning at any time of year. Not only does this remain true in the winter, but the rate of cooking fires continues to increase. Large dinners, unfamiliar recipes and multiple cooks in the kitchen may be to blame, but practicing cooking safely every time is a good place to start.

The Risk of Heaters
During cold winters, exclusively using your home’s central heater can cause astronomical bills, which has led to the rise of personal heaters and wood stoves for warmth. While these methods can be safe, using them improperly leads to the cause of the second-most winter fires each year. These are a great way to save, but only if they are used safely.

Candles and Decorations
Winter is also the most common time for holiday decorations, which can lead to new hazards that arise as they are pulled out of storage. Components of string lights and other electronics are susceptible to wear and tear, leading to frays or overheating that can start a fire. Candles are another common type of decoration, but their open flames can do damage if left unattended.

<h3to-prevent-winter-fires">How to Prevent Winter Fires

Being aware of the risks specific to winter fires is a great place to begin as you work towards fire safety during the winter months and year-round. By being cautious when cooking, heating and decorating in the home, individuals can do a lot to make sure activities are safe.

Here are some other fire prevention tips that are important to note:

  • Check smoke alarms once every 30 days and replace every 10 years.
  • Always monitor open flames.
  • Select space heaters with automatic shut-offs in case they tip over.
  • Utilize a screen every time you use a fireplace.
  • Draft and practice an emergency escape plan with your household.

If your home has been impacted by a fire, call us right away. We are leaders in restoration and can help you recover quickly after a fire occurs.

Versions of Home Damage After a Flood | SERVPRO® of Romulus

11/23/2019 (Permalink)

Piles of furniture and debris in driveway after home flood Having a team on your side after a disaster can help relieve stress. SERVPRO of Romulus is here to help when storms strike.

Though the damage that floods can cause is not news to homeowners located within floodplains, even homeowners elsewhere are beginning to take note of the dangers. Floods happen more often than they used to and can cause far more damage to homes even in unsuspecting areas.

There are multiple reasons why flooding may occur and they can damage homes in many ways. Because we have experience with many flood-damaged homes, we have been able to identify the types of damage that are common.

Common Types of Flood Damage

Foundational Damage. The foundation of a home is generally as sturdy as the ground underneath it, but that can lead to trouble when a flood occurs. Because the soil under floodwaters becomes waterlogged, it can unexpectedly move and swell, leading to house damage.

Drywall Damage and Mold. Drywall that has become damaged in a flood should always be replaced due to concerns about contaminated water and the health effects of mold. Drywall is adept at hiding mold growth behind its panels, making replacement the only choice for safety.

Insulation Saturation. The way insulation is protected from exposure is through drywall, but if the drywall becomes damaged, the insulation will as well. Insulation panels can absorb quite a bit of water, making them ineffective and a culprit for hidden mold growth.

Temporary Frame Swelling. The frame of a home is generally made of solid lumber, which is good news when discussing flood damage. Though the lumber will swell if waterlogged, it will generally maintain its structural soundness once it returns to its regular size.

Appliance Ruining. Appliances should always be evaluated by a professional after a flood because some may be salvageable while others may be dangerous. Many appliances are constructed with insulation within their walls and cannot be saved, but others will be salvageable with a thorough cleaning.

Furniture Damage. Furniture that is upholstered will often require replacement after a flood, due to contamination concerns and the unlikelihood of thorough drying. However, glass, wood and metal furniture will often retain usability as long as they are professionally cleaned afterward.

If your home has been affected by a flood, we’ll be here to help you! Give us a call 247 to learn about our certified flood restoration process.

Make Sure You Can Count on Your Restoration Company | SERVPRO® of Romulus

11/18/2019 (Permalink)

A small house with smoke coming out of windows due to a fire Having a team on your side after a disaster can help relieve stress. SERVPRO of Romulus is here to help when a fire strikes.

Practicing fire preparedness is an essential task year-round, but with winter approaching, it is even more of a concern. Home fires peak during the winter months according to the Red Cross, with the time around the holidays being especially dangerous.

Being certain you know what to do in the event of a fire occurring will be invaluable to your peace of mind. A solid emergency fire plan will help protect you in the moment, and knowing your restoration company of choice will be useful to get your cleanup process started right away.

<h3importance-of-proper-fire-restoration">The Importance of Proper Fire Restoration

Being able to put your faith in your fire restoration company is key. We have a 24-hour emergency response line so our clients can always have the assurance that we will respond quickly and perform high-quality work once we arrive. When a fire occurs, here are the ways we perform restoration and help you reclaim your home:

Structural Cleaning

Proper structural repairs are key to the sturdiness of your home, which is why we take them extremely seriously. We will perform thorough testing to determine the severity of your damages, and then our crew will begin restoration. Whether it is your home’s frame, walls or floors that become damaged, we can remove soot and provide reconstruction for you.

Content Cleaning

Restoring the inside of your home is extremely important to feeling like things are back to the way we were, which is why we use wet and dry cleaning methods to take care of cleaning your contents. We can handle a variety of objects such as art, kitchen wares and electronics and ensure they are safe for use once more.

Deodorization Services

Even after the structure and the contents of your home have been repaired, smoke and soot odors can linger. Not only can these be a nuisance, but exposure to them can lead to health issues down the road. That is why we make use of technology that can scrub the air of these harmful compounds, so you can breathe without a worry in your home.

If you’ve been affected by a fire, reach out to us right away! We are here 247 to help you recover.

What to Know About Ice Dams

11/15/2019 (Permalink)

Winter is here and that means heavy snowstorms are heading your way! Along with these storms are ice dams, one of your home’s worst nightmare. Be prepared this winter and know the hazards of ice dams.

What is an Ice Dam?

An ice dam is a rim that forms at the edge of a roof and prevents melting snow from a draining roof. The water that backs up behind the dam can leak into a home and cause damage to the interior such as walls, ceilings, insulation and other areas.

What Causes Ice Dams?

Ice dams occur when melted snow refreezes at a roof edge. The melt-water then runs down toward the colder eave overhang and then freezes. As the ice assembles, it forms a blockage that prevents the snow melt from running off the roof. The ice begins to back up under the roof shingles, where it melts once again, soaking the roof and leaking into the attic. Once it begins leaking into the attic, it soaks the insulation and can leak through the ceiling and into your living space. Larger ice dams can be extremely heavy and can also damage gutters as well as being a safety hazard to people.

A Simple Breakdown of an Ice Dam:

  1. Heat collect in the attic and warms the roof, except for the eaves.
  2. The snow melts on the warm roof and then freezes on the cold eaves.
  3. Ice accumulates along the eaves, forming a dam. Then, melt-water from the warm roof back up behind it, causing it to flow under shingles, and into your house.

What Happens When Ice Dams Enter your Home?

  • Gutters can be torn off
  • Loosen shingles
  • Water leakage in your home
  • Peeling of paint
  • Warped floors
  • Stained ceilings
  • Damp insulation which could lead into mold

How to Prevent Ice Dams:

  • Remove snow from roof. This can be done by using a push broom or a roof rake.
  • Cool off your roof! Heat escapes from the living spaces and rises to your attic.
    • Improve the insulation in your attic
    • Improve the ventilation in your attic
    • Look for places where heat is being sent directly to your attic, then either block or move them.
  • Get the right roof. Consider getting an ice and water shielding under your roof. Ice and water shielding will not prevent ice dams, but it will keep water out of your home!

If you find that you home has been damaged by ice dams, do not hesitate to reach out to SERVPRO of Romulus. Our highly trained professionals will fix water damage, remove mold and restore your home with lightning speed. Call us at 734-992-3138.

Space Heater Reminders as We Head into Winter

11/14/2019 (Permalink)

Keeping warm in the winter months can be challenging, especially living in Michigan. Homeowners often use space heaters to help keep warm. Although these heaters are effective for providing extra warmth, they can also be very dangerous.

What you should know:

  • 80% of home heating fires involve space heaters.
  • 32% of home heating fires are caused by space heaters.
  • 24% of home heating fire deaths were due to space heaters placed too close to furniture, bedding, clothing or upholstered.
  • 50% of all home heating fires occur in December, January and February.

What you should do:  

  • Keep children and pets away from space heaters.
  • 3 Ft. Rule. Make sure the space heater is at least 3 feet from anything that can burn.
  • Do not place a space heater in a damp room. Humid air can cause the space heater to short, leading to an electrical hire.
  • Never leave a space heater on when you leave the house.
  • Make sure all smoke alarms are working and are on every level of your home. It is also recommended to test them monthly.
  • Always place the space heater on a hard, level and nonflammable surface.
  • Avoid using an extension cord. Plug a space heater directly into an outlet with enough capacity.

In case of a home heating fire, SERVPRO of Romulus is available 24-hours a day, 365 days a year to help you regain control quickly. Give us a call at 734-992-3138

Cleaning up Fire Damage in your Romulus Home

11/6/2019 (Permalink)

Fire and smoke damage can be the most devastating things to happen to your home. Once the fire is put out and everyone is safe, it is important to act quickly on cleaning up the damage.

The first 48 hours after a fire can make the difference between restoring versus replacing your property and personal belongings. SERVPRO Franchise Professionals can help prevent fire damage from creating long-term problems. SERVPRO Franchise Professionals provide timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration. These services help ensure your property, belongings and memories are restored to preloss condition when possible.

Here are some WHAT TO DO tips while waiting for a SERVPRO Franchise Professional to arrive:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.
  • Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances, then protect these surfaces with a light coating lubricant.
  • Was both sides of leaves on house plants.
  • Change HVAC filter, but leave the system off until a trainer professional can check the system.

What NOT to Do After Water Damage:

  • Attempt to wash any walls or painted surfaces without first contracting your SERVPRO Professional.
  • Attempt a shampoo carpet or upholstered furniture without first consulting your SERVPRO Franchise Professional.
  • Attempt to clean any electrical appliances that may have been close to fire, heat or water without first consulting an authorized repair service.
  • Consume any food or beverages that may have been stored close to fire, heat or water.
  • Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
  • Send garments to the dry cleaner. Improper cleaning may set in smoke odor.

Before you risk doing further damage by attempting to clean up the damage yourself, call SERVPRO of Romulus at 734-992-3138. SERVPRO Franchise Professionals work hard to help fire damage “Like it never even happened.”

What to Know About Blackwater

11/5/2019 (Permalink)

A flood can be devastating and a dangerous experience, whether it is big or small. To stay safe, it is imperative to understand the hazards of black water.

Blackwater is referred as wastewater that is contaminated with human waste and other fecal matter. Blackwater comes from flush toilets and contains human waste including:

  • Urine
  • Fecal matter
  • Used Toilet paper

Raw sewage is also considered as blackwater. Blackwater is full of dangerous bacteria and pathogens, causing serious health threats to those who encounter it. The unsanitary liquid can cause illness in both humans and pets.

It is also important to be aware of greywater after a flood. Instead of human waste, greywater includes household wastewater containing water from:

  • Bathtubs and showers
  • Washing machines
  • Dishwashers
  • Sinks

If you are experiencing dangerous water from flooding, it is best to limit your contact with it. Do not try to clean up the water yourself, call our SERVPRO team instead. Our team will act quickly to remove dangerous water and restore your home “Like it never even happened.”

Call us at 734-992-3138 for more information regarding flood damage and how you can be prepared.

If your home floods, call SERVPRO

7/16/2019 (Permalink)

It is tragic when a flood brings devastation and water damage to a home. But rapid water removal, clean up and repairs certainly must get under way for you home to get back to normal with minimal losses.
 
Safety is a top priority. After the flood damage, evaluation of the home's safety issues must be completed before you dare to enter your home again. 
 
You do need to call your insurance agent to ascertain if you are covered under your standard home owners policy or if you do possess flood insurance. An insurance adjuster will be dispatched to your property to inspect the damage and eventually offer a settlement. Ask for help in retaining a competent water damage restoration company. SERVPRO does work with many agencies and municipalities in Michigan. We can assess and document all water damaged items, help you with your claims and paperwork, and expedite the water removal and restoration. We can check your home for structural damage and any possible electrical issues since water and electricity are a dangerous duo. This inspection will indicate to you the severity of the water damage that your home has suffered and any potential health issues you may have to address during the process of getting the flood damage repairs done on your home. 
 
When these concerns have been addressed, and if you have been given permission to enter your home, you should also document all the flood causing water damage for insurance purposes. Be sure that you do take pictures of the flooded areas of your home and any damaged belongings, including damaged furniture. This, along with the input from SERVPRO,  will help you to be fairly compensated by the insurance company. 
 
Once you have done the documentation and the adjuster had done his inspection, then the clean up starts to get under way. The home needs to be made dry and needs to be cleaned up as soon as possible to prevent any other damage from occurring. This will also lessen the likelihood of mold and mildew growth. Contamination is a given if the flooding is the result of groundwater intrusion, whether from rain, bodies of water, or a sewage blockage. Do not attempt to clean and sanitize on your own. The potential for future illness is too great.
 
It is wise to call the professionals from SERVPRO; because they can immediately begin to pump out the water and mitigate on-going water damage. And they have the skill and knowledge, along with the professional equipment required to start and complete the entire restoration process for you. 
 
After the water removal and clean up are in operation, then repairs need to be done. They could be extensive, depending on how much structural damage has occurred and the condition of the contents of your property. SERVPRO can start with water removal and finish your project with complete water damage restoration "Like it never even happened."

Fire damage in your Romulus home?

7/15/2019 (Permalink)

Fire damage incidents happen very frequently. They can cause issues in the home. Many things cause fires. Among the common causes of fires are lightning strikes, cigarette mishaps, electrical issues, and the most common--kitchen accidents. In many cases, you can extinguish flames quickly. The damages are minimal. However, some fires last a long time and can result in greater damages done to the property. 
 
A small fire can cause a staggering amount of damage in a home. Often, it is only a particular room in the home that is charred, but the damages may have an extension beyond that area. For one thing, smoke that comes from the fire can fill up the whole place. The smoke often circulates in several rooms. Smoke damage occurs when acidic ash or chemicals react with metals, plastics, and wood. Corrosion often occurs. Smoke can permeate the carpets and other soft surfaces such as fabrics, drapes, and clothing. Soot is the by-product of partially combusted plastics, vinyl, and other non-cellulose fuel sources. This results in stains because of the oily nature of soot. SERVPRO utilizes specialized dry sponges to clean carefully hard surfaces. With proper technical work, using the IICRC standards of cleaning, many materials can be salvaged (think drywall) ready for repainting. Why demolish building materials if restoration, rather than replacement is an option? The professionals can remove damage caused by soot and smoke by also cleaning and deodorizing the HVAC system. 

You should call a professional when there is a fire of any consequence because only a professional fire damage restoration service can thoroughly take care of the fire and smoke damages done to the home. There is a process involved in repairing the ruin done to the home. This process includes the assessment of the home. They need to dry the water that has resulted from the fire. There is also an inspection that needs to occur. After the review and the assessment process, the restoration work can begin. 
 
SERVPRO of Romulus/Taylor is one company that is well equipped to handle fire damage. Employing ozone machines, thermal and chemical foggers, and air scrubbers, these highly skilled experts will return your home to its pre-fire damage condition "Like it never even happened."

Let SERVPRO help your home

7/14/2019 (Permalink)

Although there are many challenging matters that residential property owners must handle following a fire, smoke damage can be a uniquely difficult remediation process. However, learning more about how smoke damage can impact your property and what steps you should take to restore your home can help you avoid anxiety and limit fees on repairs. Get the basic information you need on these important matters by reading the information provided by SERVPRO.

Why Smoke Damage Remediation Can Be Challenging. The complications and difficulties result from several issues, including that the smoke can permeate all areas of your home. Moreover, toxic chemicals from the smoke can generate substantive health risks, if present. Additionally, there are multiple kinds of smoke that can exist on your property. Each class requires a different set of treatment chemicals and equipment to ensure that the removal process is effective. For example, dry smoke from wood and wet smoke from plastics react to cleaning products in distinct ways. Attempting to remove smoke or soot with the wrong process or chemicals can further damage property by sealing the unwanted odors and stains into your carpets, floors, ceilings, and walls.

How The Professionals from SERVPRO Can Assist You. Although the smoke damage can seem like an overwhelming issue to deal with, securing professional remediation services can be immensely helpful. Smoke damage remediation specialists possess the licensing, certification, and equipment necessary to complete each component of the restoration process. In many cases, insurance agents provide homeowners with referrals to reputable smoke damage remediation companies. Our company is listed as a preferred vendor by many insurance and management companies. Many government fire and smoke damage projects have been performed by SERVPRO.

Why A Smoke Damage DIY Cleanup Usually is Unsuccessful. Smoke damage remediation is a process that you should not attempt to complete on your own. Homeowners rarely possess the specialized equipment and cleansers necessary to complete the work properly. Special foggers utilizing a variety of chemicals for destroying odor causing smoke and for deodorizing are needed. Puff-back from a furnace can inject soot into the unseen voids of the structure leading to staining and unwanted odors. Additionally, not having the proper protective clothing and gear can put you at risk of inhaling residual fumes from the fire or the cleaning products. Finally, there are several aspects of the remediation process that must be completed to ensure that your home is once again a safe, sanitary place. Disinfecting and sanitizing require extensive job knowledge and field training. 

Let SERVPRO Handle Your Smoke Damage Remediation Needs. Once smoke damage in your property requires remediation, delaying service only adds to the cost, the amount of lost personal items, and secondary damages to the structure. SERVPRO Industries, LLC training, based upon the cleaning standards of the IICRC, provide our skilled technicians with the knowledge to restore your home to its preloss condition whenever possible. Like it never even happened.

24-Hour Emergency Fire Restoration Service

Fire emergencies can happen without warning and don’t wait for regular business hours, so we’re ready 24 hours a day, 7 days a week—including holidays. 

SERVPRO can get your business up and running

7/13/2019 (Permalink)

Flooding and water damage events commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Romulus/Taylor

SERVPRO specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

Commercial Fire Damage

7/13/2019 (Permalink)

Commercial fire damage repair may not be something you think you will ever need for your business, but the unfortunate reality is some businesses will experience a fire damaging event. Fires can be caused by an electrical shortage from overloading an extension cord to a lightning strike. Especially common are cooking accidents in restaurants. As soon as the flames are extinguished by firefighters, you may begin to worry what steps are required to resume business as usual. The best advice is to be prepared for this possible event and have a plan.

The Damage Caused by a Fire 
When you experience commercial fire damage to your business, you may reflect on the mess left behind in the charred ruins of the property. However, the damage you need to contend with will go far beyond the ashes. To repair the property entirely after experiencing a damaging fire, you will need to seek the help of a professional team like SERVPRO. Water may have to be extracted after the firefighters' efforts. The smoke damage may cause more of a problem that the burnt materials from the fire. While a fire may be contained in one area of the building, smoke can fill most or all of the areas, and it can cause significant damage and odors. Our trained Fire & Smoke Damage Restoration Technicians (FSRT) can resolve these issues. When smoke and water damage are dealt with appropriately, the structure will not show any aftereffects. "Like it never even happened."

A fire loss within your enterprise, whether a retail store, rental apartment building, professional office, or a warehouse, costs you customer goodwill and loss of profitability when business cannot be conducted. We can generate a corporate program called the Contents Claim Inventory Service (CCIS.) This report will categorize all affected materials, furniture and equipment, stock, electronics, and documents. We suggest what is salvageable, non-salvageable, or questionable. The final decision rests with you and your insurance company as to how we proceed. SERVPRO is a preferred commercial fire damage restoration company to more than 300 insurance companies, federal and municipal entities, and property management companies. We willingly coordinate efforts with your insurance adjuster to efficiently and economically restore your business in the best manner possible.

When to Make the Call 
After you have dealt with commercial fire damage, you may ask yourself when do you need to make the call to a professional for assistance. The time to contact SERVPRO of Romulus/Taylor as soon as the fire is out. Our business is to get you back in business! Rely on us, 24/7 for an immediate response.

Storm Damage? We're There 24/7

7/8/2019 (Permalink)

Restoring storm and flood-damaged properties is the cornerstone of our business. Our highly trained professionals use specialized equipment and advanced training to quickly restore your property to pre-storm condition. We’re dedicated to responding immediately, which helps to minimize secondary damage.

Flooding and water emergencies don’t wait for regular business hours and neither do we. We provide emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

This is important because in many cleaning and restoration situations, immediate action is needed. An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. We arrive quickly and start the water extraction process almost immediately.

If you have storm damage call us now at 734-992-3138

Water Damage Restoration from SERVPRO

7/8/2019 (Permalink)

It is tragic when a flood brings devastation and water damage to a home. But rapid water removal, clean up and repairs certainly must get under way for you home to get back to normal with minimal losses.
 
Safety is a top priority. Afterf the flood damage, evaluation of the home's safety issues must be completed before you dare to enter your home again. 
 
You do need to call your insurance agent to ascertain if you are covered under your standard home owners policy or if you do possess flood insurance. An insurance adjuster will be dispatched to your property to inspect the damage and eventually offer a settlement. Ask for help in retaining a competent water damage restoration company. SERVPRO does work with many agencies and municipalities in Michigan. We can assess and document all water damaged items, help you with your claims and paperwork, and expedite the water removal and restoration. We can check your home for structural damage and any possible electrical issues since water and electricity are a dangerous duo. This inspection will indicate to you the severity of the water damage that your home has suffered and any potential health issues you may have to address during the process of getting the flood damage repairs done on your home. 
 
When these concerns have been addressed, and if you have been given permission to enter your home, you should also document all the flood causing water damage for insurance purposes. Be sure that you do take pictures of the flooded areas of your home and any damaged belongings, including damaged furniture. This, along with the input from SERVPRO,  will help you to be fairly compensated by the insurance company. 
 
Once you have done the documentation and the adjuster had done his inspection, then the clean up starts to get under way. The home needs to be made dry and needs to be cleaned up as soon as possible to prevent any other damage from occurring. This will also lessen the likelihood of mold and mildew growth. Contamination is a given if the flooding is the result of groundwater intrusion, whether from rain, bodies of water, or a sewage blockage. Do not attempt to clean and sanitize on your own. The potential for future illness is too great.
 
It is wise to call the professionals from SERVPRO; because they can immediately begin to pump out the water and mitigate on-going water damage. And they have the skill and knowledge, along with the professional equipment required to start and complete the entire restoration process for you. 
 
After the water removal and clean up are in operation, then repairs need to be done. They could be extensive, depending on how much structural damage has occurred and the condition of the contents of your property. SERVPRO can start with water removal and finish your project with complete water damage restoration "Like it never even happened."

Different Causes of Mold Growth in your Home

6/19/2019 (Permalink)

Mold damage is a condition that a lot of homeowners deal with on a regular basis. The main problem with mold is that it doesn't need that much for it to both grow and thrive in your household. Things such as darkness, warmth, humidity and a food source for drywall or wood can all help the mold spores to both thrive and expand throughout the home. In some cases, the mold is very visible like on a bathroom ceiling just above the shower stall. In other cases, you may not even know that you have it because it is in a crawlspace or attic.


If your home has a moisture problem or is prone to floods and leaks, you are living in an environment that is more vulnerable to mold damage problems. This is because you are attracting the mold to your home even if you are not aware of it. Moist environments with excess warmth and food sources for the mold to grow is attractive to the fungus and can help it to grow continually until it becomes out of control and needs professional remediation. In this case, only an expert mold remediation service company, like SERVPRO, will be able to assist you in getting rid of the mold problem.


Mold spores can be found in the air at times, especially in homes that have other factors such as moisture, dampness, and high humidity levels. The mold spores can thrive in this condition and continue to multiply until they become a huge problem for you.


Mold spores cannot grow unless the area in which they are present is moisture and humidity. In fact and to be precise, a humidity level of about 55 percent is needed for mold actually to develop and begin to multiply. Many homes that are in humid climates or deal with lots of rain can have more moisture problems present within their homes than others. Also, leaking plumbing pipes or floods can create humidity in the air. Taking care of plumbing leaks and roof leaks can help to prevent these problems.


Another thing to keep in mind is that mold likes humid and dark environments, which makes your basement, crawlspace and attic all primary locations for mold to grow and thrive over time. It is vital that you continually look around the home to check for mold and to contact SERVPRO at the first sign of a mold problem.

Locally Owned Company with National Resources

SERVPRO  is locally owned and operated—so we live and work here too and are proud to be part of the Saginaw community. When you have a water or mold damage issue, we’re already nearby and ready to help.

We are also part of a national network of over 1,650 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large scale disasters.

We are proud to serve our local communities.

SERVPRO is your go to for water damage

6/19/2019 (Permalink)

If you are grappling with the aftermath of residential water damage, you want the problems resolved as quickly as possible. Keep handy the name and number of a local cleanup and restoration company like SERVPRO. Our job is to provide state-of-the-art service to our customers that are in need of expert water damage restoration. And we do so with rates that won't break your budget. 
What You Can Expect From a Water Damage Restoration Service 

When you contact us to assess the character of your problem, we will respond by sending a team of friendly, knowledgeable service technicians and leaders to your home. We will make a full inspection and assessment of your property, making sure to note where all of the damage and future potential trouble spots lie. We find the source of the water intrusion, if not visible, for repair. We must identify the water to determine if it is contaminated (such as Black Water from a sewage backup or groundwater intrusion), to use a correct and safe extraction method. Once we have completed this initial diagnosis, we provide you with a full estimate of the cost involved.  We will even help you with the insurance claims process.

How We Deal With Water Damage 
Once water damage has taken its toll, engage the path to a solution as soon as possible. This means hiring a professional cleanup and restoration service to drain all of the unwanted water out of the building. We have truck-mounted pumps and portable extractors to quickly dispatch water. Our Applied Structural Drying Technicians (ASD) can dry out your home with the additional aid of air movers and dehumidifiers, both desiccant and refrigerant. Our trained WRT-Water Damage Restoration Technicians, adhere to the cleaning standards of the IICRC. We ensure, by testing with moisture meters, infrared cameras, and hygrometers, that the affected areas are dry. 

Contact Your Local Residential Water Damage Service
SERVPRO is here to be your one-stop water damage cleanup and restoration authority. For all fire, mold, and water issue, we are fully equipped and qualified to address and solve them quickly. We are locally owned and operated and can be contacted at any time of the day or night. 

When Water Damage Happens, Call SERVPRO for Service

5/15/2019 (Permalink)

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Romulus/Taylor

SERVPRO of Romulus/Taylor specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

Tornado and Storm Safety Tips

4/17/2019 (Permalink)

If your area is expecting a tornado or other major storm, there are several steps you can take to stay safe. After the tornado passes, SERVPRO can help you clean up any storm damage and restore your home.


Look For Storm Warning Signs
Tornadoes typically occur when there is a severe thunderstorm in the area. Rain, hailstorms and lightning strikes are some of the signs of a possible tornado. Some other warning signs of an oncoming tornado include:
* Orange or Green Skies
* Rumbling or Roaring Sounds in the Air
* Very Calm Conditions After a Storm
* Damaged Power Lines or Debris
* Rotation of the Clouds


Staying Informed During a Storm
Local television and radio stations are your best source for updates on how the storm is developing. However, if you hear a tornado siren, you should immediately head to the nearest shelter.


What is the Difference Between a Tornado Watch, Warning and Emergency?
* A Tornado Watch means that a storm could be coming in your area soon because of the current weather conditions.
* A Tornado Warning is a sign that one or more tornadoes are in the immediate area. Look for shelter as soon as you see this signal.
• A Tornado Emergency is the final step in the warning process. A tornado has been spotted near a populated location. Move to the safest possible place if you cannot get to a real shelter in time.


How to Find Safe Shelter
Head for a sturdy building before the storm approaches. Look for a home or office with a basement whenever possible. If a basement is not available, move to the center of the building. Stay away from windows and debris. Try to place as many solid walls as you can between the coming storm and your family.


Avoid mobile homes and trailers during strong winds or heavy rains. Even the most well-built trailer will suffer too much storm damage to keep you safe.


Cars also do not provide much shelter, but you can drive to a storm shelter or nearby building. If the storm is too severe for driving, secure your seat belt, get as low in the seat as possible and place a blanket over yourself.


Stay close to the ground if you are caught in an open field. Cover your head and keep an eye out for debris flying through the air. Avoid hiding under overpasses or bridges.

Restoring your Commercial Property? We're here to help!

4/12/2019 (Permalink)

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Romulus/Taylor

SERVPRO of Romulus/Taylor specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Certifications:

  • SRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • ASD - Applied Structural Drying Technician
  • CDS - Commercial Drying Specialist
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician
  • ECTP - Employee Certification Training Program
  • OSHA - 10-hour General and/or Construction Industry Training Program

Let SERVPRO get your business up and running

4/12/2019 (Permalink)

Flooding and water damage events at Saginaw commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Romulus/Taylor

SERVPRO specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

Our house has a broken water line, now what?

4/11/2019 (Permalink)

When water comes from a clean source you can do some things to minimize the damage.  Here are some do's and dont's to get started on after you call SERVPRO.

DO

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors

DON'T

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Practice and Build Out Your Plans

4/11/2019 (Permalink)

Disasters don’t plan ahead. You Can. Every disaster plan should include anEmergency Financial First Aid Kit (EFFAK).

Here are more tips from SERVPRO of Romulus/Taylor on how to practice and build out your plans in case of a disaster:

  • Maintain emergency savings for use in case of an emergency
  • Participate in an emergency drill
  • Know how to access community resources (e.g., shelters, food banks)
  • Maintain emergency savings in case of a disaster.
  • Do you know how to access community resources where you live? Search online today.
  • Make digital copies of important documents and save them on the cloud or a secure cell phone app in case disaster strikes.
  • Have at least a one-week supply of medications.
  • Flood insurance policies have a 30-day waiting period before they go into effect. Plan now for floods floodsmart.gov
  • Give yourself financial peace of mind & create an emergency savings account that can be used in a crisis
  • Financial prep tip: gather & store critical personal, household, & medical information for easy access during a disaster.

Why SERVPRO of Romulus/Taylor?

3/28/2019 (Permalink)

SERVPRO is a franchise system with 45 years of leadership in cleanup and restoration. Our track record of results has earned us the trust of the insurance industry, countless homeowners, and in one unforgettable instance, even the Pentagon.

We are quietly taking to the streets, every hour of every day, proving that whenever there is a house full of water or an office full of smoke, there is also a van full of clean and workers that are going to make it look like it never even happened.

So what services does SERVPRO of Romulus/Taylor offer? We offer the following;

Restoration:

  • Fire, Smoke and Soot
  • Water removal and Dehumidification
  • Mold Mitigation and Remediation
  • Catastrophic Storm Response
  • Move Outs and Contents Restoration
  • Electronics and Equipment
  • Document Drying
  • Contents Claim Inventory Service

Cleaning:

  • Air Ducts and HVAC
  • Biohazard, Crime Scene and Vandalism
  • Carpet, Upholstery, Drapes and Blinds
  • Ceilings, Walls and Hard Floors
  • Deodorization

We also offer Reconstruction services. Give us a call today to get an estimate or learn more about what we do!

How to Know When You Need a Mold Remediation Company

3/27/2019 (Permalink)

Mold is a hazard that can exist in a home for months or years before being detected. Although mold might seem harmless, it is not. It is something that most homeowners cannot deal with alone. Mold can destroy a house. It is important to know when you need to contact SERVPRO of Romulus/Taylor.

Why You Cannot Ignore Mold in the Home
Some homeowners see mold on walls or baseboards and choose to ignore it. This is always a mistake. Mold can grow and slowly destroy the structure of the house. It can rot wood and drywall. It can decompose carpets. Mold damage can make a home unlivable. Additionally, mold can cause respiratory problems and can even release mycotoxins that will harm anyone living in the house.

Removing Mold Yourself
It is tempting to think that you can deal with a Taylor mold problem yourself. This might be true if you see just a small amount on a non-porous surface like a metal fixture or a plastic bracket. Bleach can usually kill that mold. Unfortunately, if you spot mold, then there is likely much more on porous surfaces like your walls. It might even be hidden between the walls, under sinks or inside carpets. You do not want to rely on do-it-yourself solutions if you detect mold in your home.

When to Call SERVPRO
You should call a mold remediation company whenever you find a significant amount of mold in one place, or patches of mold spread throughout your house. A remediation company, like SERVPRO, will test your home for mold, seek out the source of the mold and then remove it. They can often repair or stop any Taylor mold damage. The company will be able to use special tools to find hidden mold in your home. They will remove the mold in a way so that spores are not redistributed into other rooms. It is always best to call SERVPRO when you find patches of mold in the house.

Preventative Actions to Take
After SERVPRO of Romulus/ Taylor finishes, you can do a few things to prevent future problems. Start by ensuring your house is well ventilated to remove excess moisture. Check your insulation since it acts as a moisture barrier. Maintain a good temperature so that the air is not overly humid. If you do experience humidity problems, then run a dehumidifier during the day. These actions can slow or prevent the growth of mold. 

Locally Owned Company with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Romulus/Taylor is close by and ready to help with your mold-damaged property. We are proud to be an active member of the Taylor community and want to pitch in and help make our community the best it can be.

When a major storm or event occurs, we can call upon our national network of 1,700 SERVPRO Franchises and special Disaster Recovery Teams if we need additional resources or personnel.

When Water Damage Happens, Call SERVPRO for Service

3/27/2019 (Permalink)

If you are grappling with the aftermath of residential water damage, you want the problems resolved as quickly as possible. Keep handy the name and number of a local cleanup and restoration company like SERVPRO. Our job is to provide state-of-the-art service to our customers that are in need of expert water damage restoration. And we do so with rates that won't break your budget. 

What You Can Expect From a Water Damage Restoration Service 
When you contact us to assess the character of your problem, we will respond by sending a team of friendly, knowledgeable service technicians and leaders to your home. We will make a full inspection and assessment of your property, making sure to note where all of the damage and future potential trouble spots lie. We find the source of the water intrusion, if not visible, for repair. We must identify the water to determine if it is contaminated (such as Black Water from a sewage backup or groundwater intrusion), to use a correct and safe extraction method. Once we have completed this initial diagnosis, we provide you with a full estimate of the cost involved.  We will even help you with the insurance claims process.

How We Deal With Water Damage 
Once water damage has taken its toll, engage the path to a solution as soon as possible. This means hiring a professional cleanup and restoration service to drain all of the unwanted water out of the building. We have truck-mounted pumps and portable extractors to quickly dispatch water. Our Applied Structural Drying Technicians (ASD) can dry out your home with the additional aid of air movers and dehumidifiers, both desiccant and refrigerant. Our trained WRT-Water Damage Restoration Technicians, adhere to the cleaning standards of the IICRC. We ensure, by testing with moisture meters, infrared cameras, and hygrometers, that the affected areas are dry. 

Contact Your Local Residential Water Damage Service
SERVPRO of Romulus/Taylor is here to be your one-stop water damage cleanup and restoration authority. For all fire, mold, and water issue, we are fully equipped and qualified to address and solve them quickly. We are locally owned and operated and can be contacted at any time of the day or night. 734-992-3138

SERVPRO handles smoke and soot

3/25/2019 (Permalink)

within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Romulus/Taylor will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (734) 992-3138

SERVPRO knows the Science of Drying.

3/25/2019 (Permalink)

Did you know, there is actually a science behind the process of drying? The knowledge of psychrometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Romulus/Taylor professional team is trained in the science if drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, SERVPRO of Romulus/ Taylor professionals will:

  • Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment.

What exactly does “Speed up Mother Nature” mean? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air is, indeed, drier. The only problem is, nature takes too long and secondary damages may occur while the building is drying out.

SERVPRO of Romulus/Taylor has been trained to use top-of-the-line equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. SERVPRO of Romulus/Taylor also uses state-of-the-art monitoring equipment, and proven scientific process to help speed the drying of your home or business.

The bottom line? SERVPRO of Romulus/Taylor has the training and equipment to help make it “Like it never even happened.”

Do Not Wait Until It Is Too Late To Get Fire Damage Restoration

3/25/2019 (Permalink)

Fire accidents are dangerous and can lead to property damage and physical injuries. Soot and smoke are typically what causes property damage. Many homeowners struggle to decide whether they should move out and purchase a new home. However, it is important to note that a Romulus/Taylor fire damage restoration company, like SERVPRO Romulus/Taylor, can restore your home to its original state and help you save money.


What Happens After A Fire Calamity?
Soot and smoke are produced in large quantities after a fire. This occurs when household items get burnt, and the smoke and soot that are released into the air and find somewhere to settle. The walls, carpet, and appliances are things that are typically affected by smoke and soot. They will start turning a yellow color and will eventually be destroyed by the smoke and soot. The items also make it difficult to remove odor.

Many homeowners think that they can handle fire damage on their own. However, it is best to call a professional to handle this job.


The Procedure For Restoring Home That Has Been Damaged By Fire
The main goal is to restore your home to its original state. The professionals at SERVPRO Romulus/Taylor will take the following steps to ensure that your home is restored: 

Inspection
A specialist will inspect your home to determine the extent of the fire damage. Structural damage and smoke damage are the major concerns. They will then decide the type of cleaning methods and products that they will use.


Protecting The Unaffected Areas
The professionals will need to protect the areas that were not damaged by the fire from damage.


Restoration Process
Below are the two methods that professionals can use to perform restoration:

    •    Desiccant dry air moisture restoration- Professionals will use special tools to get rid of the excess moisture in your home.

    •    Vacuum Freeze Restoration- This is used for restoring books and photos.


The nature of the fire damage is what the professionals at SERVPRO Romulus/Taylor take into consideration when they are deciding which method to use. The specialists will also remove debris and any other materials that accumulated as the result of the damage. Items that are severely damaged will need to be replaced. Firefighters typically use a lot of water to put out the fire, and this creates excess moisture. Specialists will remove the excess water. The next step is soot removal followed by ash removal and deodorization. Additionally, this process will warrant the need for new painting.

Disaster Recovery Team takes on Hurricane Florance

9/12/2018 (Permalink)

With our national footprint, we are shipping out our Disaster Recovery Team to the east coast in preparation for the 2018 Hurricane Florence. 

The Disaster Recovery Team will be mobilizing resources and equipment needed to restore damaged buildings from flooding, wind storms, and other hurricane and storm related damages. 

Let us get you back in business as soon as possible--Don't let Hurricane Florence take you down for good.

Faster to Any Size Disaster. 

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Is your North Carolina business ready for Hurricane Florence?

9/12/2018 (Permalink)

Water damage can strike your commercial property at any time. Water damage can sideline your business, regardless if the damage occurs from a major storm event or a broken water line. Every hour spent cleaning up is an hour of lost revenue and productivity. So when you have an emergency water event, we offer fast, 24 hour emergency services, 365 days per year.

SERVPRO Franchise Professionals have the training, experience, and equipment to manage water and flooding damage. Whether you have a large water emergency or a small water damage event, they will respond quickly to mitigate the damage and manage the restoration project through to its completion. 

After any water damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

What should you know about Mold?

6/19/2018 (Permalink)

Summer is upon us and with it high humidity and often wet weather. These are prime conditions for the growth of mold. The following list from the U.S. Evironmental Protection Agency describes the problem and solutions.

As you can see, mold can be serious problem. Homeowners can  deal with small amounts of mold; for bigger problems, call the professionals at SERVPRO. We are experienced, trained, and we have solutions for you mold problem.

Mold can cause health effects.

There is no practical way to eliminate all mold and mold spores in the indoor environment; the way to control indoor mold growth is to control moisture.

If mold is a problem in your home or school, you must clean up the mold and eliminate sources of moisture.

Fix the source of the water problem or leak to prevent mold growth.Reduce indoor humidity (to 30-60%) to decrease mold growth by:Venting bathrooms, dryers and other moisture-generating sources to the outsideUsing air conditioners and de-humidifiers

Increasing ventilation

Using exhaust fans whenever cooking, dishwashing and cleaning

Clean and dry any damp or wet building materials and furnishings within 24-48 hours to prevent mold growth.

Clean mold off hard surfaces with water and detergent, and dry completely. Absorbent materials such as ceiling tiles, that are moldy, may need to be replaced.

Prevent condensation: Reduce the potential for condensation on cold surfaces (i.e., windows, piping, exterior walls, roof, or floors) by adding insulation.

In areas where there is a perpetual moisture problem, do not install carpeting (i.e., by drinking fountains, by classroom sinks, or on concrete floors with leaks or frequent condensation).

Molds can be found almost anywhere; they can grow on virtually any substance, providing moisture is present. There are molds that can grow on wood, paper, carpet, and foods.

When do you need a mold remediation company?

6/19/2018 (Permalink)

Mold is a hazard that can exist in a home for months or years before being detected. Although mold might seem harmless, it is not. It is something that most homeowners cannot deal with alone. Mold can destroy a house. It is important to know when you need to contact SERVPRO.

Why You Cannot Ignore Mold in the Home
 Mold can grow and slowly destroy the structure of the house. It can rot wood and drywall. It can decompose carpets. mold damage can make a home unlivable.

Removing Mold Yourself
It is tempting to think that you can deal with a mold problem yourself. This might be true if you see just a small amount on a non-porous surface like a metal fixture or a plastic bracket. Bleach can usually kill that mold. Unfortunately, if you spot mold, then there is likely much more on porous surfaces like your walls. It might even be hidden between the walls, under sinks or inside carpets. You do not want to rely on do-it-yourself solutions if you detect mold in your home.

When to Call SERVPRO
You should call a mold remediation company whenever you find a significant amount of mold in one place, or patches of mold spread throughout your house. A remediation company, like SERVPRO, will test your home for mold, seek out the source of the mold and then remove it. They can often repair or stop any mold damage. The company will be able to use special tools to find hidden mold in your home. They will remove the mold in a way so that spores are not redistributed into other rooms. It is always best to call SERVPRO when you find patches of mold in the house.

Preventative Actions to Take
After SERVPRO finishes, you can do a few things to prevent future problems. Start by ensuring your house is well ventilated to remove excess moisture. Check your insulation since it acts as a moisture barrier. Maintain a good temperature so that the air is not overly humid. If you do experience humidity problems, then run a dehumidifier during the day. These actions can slow or prevent the growth of mold. 

From Carpets to Catastrophes, SERVPRO fits your Commercial needs

6/19/2018 (Permalink)

When you need it done right and done fast, call Westland SERVPRO for all your commercial cleaning needs.

Did you know when you hire SERVPRO professionals for maintenance cleaning, you get around-the-clock restoration services built with you in mind? Quality cleaning and quick response – that’s the SERVPRO way.

Can’t figure out how to get the job done? Call SERVPRO for all your emergency restoration needs. Because when you experience a fire, water or mold damage in your facility, you need fast response and the expertise to get the job done right, ensuring your business can get back into operation as quickly as possible.

Through it all, you expect the most reliable information and the very best service at a fair price. We are committed to providing fire and water cleanup and restoration services to reduce business interruptions and recovery costs.

Tips on Preventing Residential and Commercial Mold Damage

6/19/2018 (Permalink)

Vigilance is key to preventing mold growth. A professional mold remediation company, like SERVPRO, can address mold issues in homes and businesses as well as help property owners. However, if mold growth does occur, SERVPRO should be called immediately to minimize any damage and stop the mold from spreading.

Increase the Heat
One way to prevent Auburn commercial mold from growing is to increase the heat. When the walls on a property are too cold, moisture particles in the air condensate, creating a damp film that leads to mold formation. In the summer, keep the thermostat on a low heat setting, and insulate the walls on the property.

Reduce Steam
Steam is a common cause of residential and commercial mold damage. To reduce steam, homeowners and business owners should:

    •        Do not allow standing water to sit in the sink or a drinking glass.
    •        Install and use an extractor fan in the bathroom to clear the steam after a hot shower or bath.
    •        Put wet clothes outside on a clothesline to dry instead of indoors.
    •        Run the ventilation fan on the range hood to suck up steam from liquids boiling on the stove top.

Maximize the Air Flow
An easy way to keep residential and commercial damage from the mold at bay is to open the windows and let cold air circulate inside the property. Open windows keep surfaces dry and push mold spores outdoors. To further increase the air flow and reduce hidden pockets of air, pull furniture away from walls. If mold is spotted behind furniture or curtains, SERVPRO can help eliminate it.

Other Mold Prevention Tips
There are other ways to prevent commercial damage and residential damage from mold. SERVPRO recommends that business owners and homeowners:

    •        Fix any leaks from dripping pipes and water overflows from eavestroughs.
    •        Keep the roof in good repair, especially if the roof is flat.
    •        Throw away mold damaged items such as books and rotting food.

Locally Owned Company with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO is close by and ready to help with your mold-damaged property. We are proud to be an active member of the community and want to pitch in and help make our community the best it can be.

When a major storm or event occurs, we can call upon our national network of 1,650 SERVPRO Franchises and special Disaster Recovery Teams if we need additional resources or personnel.

Fire Safety Plan For Your Home

6/19/2018 (Permalink)

SERVPRO can help you with the after effects from a fire and we can get your home back like nothing ever happened. More importantly, is the safety of your family should a fire happen to you.

There were an estimated 367,500 reported home structure fires and 2,745 associated civilian deaths in the United States in 2014 .

They say that your ability to get out depends on advance warning from smoke alarms and advance planning.

Fire can spread rapidly through your home, leaving you as little as one or two minutes to escape safely once the alarm sounds. A closed door may slow the spread of smoke, heat and fire.

Install smoke alarms in every sleeping room and outside each separate sleeping area. Install alarms on every level of the home. Smoke alarms should be interconnected. When one sounds, they all sound.

Before a fire happens, pull together everyone in your household and make a plan.

  • Draw a map of your home. Show all doors and windows.
  • Visit each room. Find two ways out.
  • All windows and doors should open easily. You should be able to use them to get outside.
  • Make sure your home has smoke alarms. Push the test button to make sure each alarm is working.
  • Pick a meeting place outside. It should be in front of your home. Everyone will meet at the meeting place.
  • Make sure your house or building number can be seen from the street.
  • Talk about your plan with everyone in your home.
  • Learn the emergency phone number for your fire department.
  • Practice your home fire escape drill!

Fire Restoration - A Six-Step Process

6/19/2018 (Permalink)

The process of restoration fixes the damage caused by fires in a quick, efficient manner. SERVPRO follows the basic six steps.


Emergency Service
Professional fire restoration companies like SERVPRO are available for emergency service. In some instances, a fire may cause damage such as burn holes in the roof. In these cases, a restoration company can quickly come out to the property and secure the building from further damage.


Damage Assessment
The next step is to assess the damage caused by the fire. During this step, the fire damage restoration company, like SERVPRO, will look to see the length the fire, smoke and soot traveled as well as the effect the fire had on the furniture and walls. The company can make an action plan and provide an accurate quote and time estimate.


Tarp and Sealing
Once restoration is underway, the company's main concern is to prevent further damage from happening, such as leaks due to holes in the wall or a burnt roof or a burst water tank or pipe. The company will quickly stop the source off the leak before water spreads to additional parts of the building.


Clean Up
After stopping any leaks, the restoration company will clear away dust, soot and smoke from surfaces as well as begin saving the property from water damage. The company will use submersible pumps to remove standing water. Then the area will be dried and sanitized. Carpets will be cleaned, and other measures taken to remove the odors caused by smoke. Finally, items that are beyond repair will be removed and replaced.


Renovation and Repairs
During the renovation and repair stage, the fire restoration company, like SERVPRO, will repair or replace cabinets, install new carpet, repaint walls, replace wallpaper and fix other damage in order to restore the property back to its original appearance. The company can also use this opportunity to improve the property, allowing it to look better than it did before the fire occurred.


Fire Prevention Debriefing
After the restoration process is complete, the company will offer ideas on preventing fires from happening in the future. If the fire were avoidable, the company could provide design advice and fire alert tools such as smoke detectors.

detectors. Let SERVPRO help your home

6/19/2018 (Permalink)

Although there are many challenging matters that residential property owners must handle following a fire, smoke damage can be a uniquely difficult remediation process. However, learning more about how smoke damage can impact your property and what steps you should take to restore your home can help you avoid anxiety and limit fees on repairs. Get the basic information you need on these important matters by reading the information provided by SERVPRO.

Why Smoke Damage Remediation Can Be Challenging. The complications and difficulties result from several issues, including that the smoke can permeate all areas of your home. Moreover, toxic chemicals from the smoke can generate substantive health risks, if present. Additionally, there are multiple kinds of smoke that can exist on your property. Each class requires a different set of treatment chemicals and equipment to ensure that the removal process is effective. For example, dry smoke from wood and wet smoke from plastics react to cleaning products in distinct ways. Attempting to remove smoke or soot with the wrong process or chemicals can further damage property by sealing the unwanted odors and stains into your carpets, floors, ceilings, and walls.

How The Professionals from SERVPRO Can Assist You. Although the smoke damage can seem like an overwhelming issue to deal with, securing professional remediation services can be immensely helpful. Smoke damage remediation specialists possess the licensing, certification, and equipment necessary to complete each component of the restoration process. In many cases, insurance agents provide homeowners with referrals to reputable smoke damage remediation companies. Our company is listed as a preferred vendor by many insurance and management companies. Many government fire and smoke damage projects have been performed by SERVPRO.

Why A Smoke Damage DIY Cleanup Usually is Unsuccessful. Smoke damage remediation is a process that you should not attempt to complete on your own. Homeowners rarely possess the specialized equipment and cleansers necessary to complete the work properly. Special foggers utilizing a variety of chemicals for destroying odor causing smoke and for deodorizing are needed. Puff-back from a furnace can inject soot into the unseen voids of the structure leading to staining and unwanted odors. Additionally, not having the proper protective clothing and gear can put you at risk of inhaling residual fumes from the fire or the cleaning products. Finally, there are several aspects of the remediation process that must be completed to ensure that your home is once again a safe, sanitary place. Disinfecting and sanitizing require extensive job knowledge and field training. 

Let SERVPRO Handle Your Smoke Damage Remediation Needs. Once smoke damage in your Freeland property requires remediation, delaying service only adds to the cost, the amount of lost personal items, and secondary damages to the structure. SERVPRO Industries, Inc. training, based upon the cleaning standards of the IICRC, provide our skilled technicians with the knowledge to restore your home to its preloss condition whenever possible. Like it never even happened.

24-Hour Emergency Fire Restoration Service

Fire emergencies can happen without warning and don’t wait for regular business hours, so we’re ready 24 hours a day, 7 days a week—including holidays. 

Is your Home Prepared for Storm Damage?

6/19/2018 (Permalink)

Severe Weather Ready

There is a time of the year when tornadoes are more prominent than others. That time is often during the spring and summer, possibly in the fall as well. Many people don't have a plan for severe weather that includes tornadoes. With a little careful planning, your family can have an increased chance of staying safe during a storm.

Make A Plan For The Family
Although you need to create a plan, there is something more important that you need to do with your family. You need to practice your plan so that everyone knows where to go no matter what time of the day or night severe weather strikes. Write down all of the important phone numbers of family and friends so that you can stay in contact with them after the storm to ensure that they are safe. Another important number to have is your insurance adjuster. This number is beneficial if there is damage to the home. Companies like SERVPRO can come to the home to help with water removal and other storm damage that occurs inside the house.

Keep copies of all of your important documents, such as social security cards and birth certificates. You also need to have a way to communicate with others in the event there is no power or phone service. If there is a large group of people in the disaster area, each person needs to know how to contact others. Designate a leader and an assistant to check with others in the area to make sure everyone is accounted for after the storm.

An emergency preparedness kit is something to have so that your family can survive if there is no power or if the family is stuck in the home because of damages from the storm. Items in the kit should last for about 72 hours. Batteries are essential so that you can use your phone, radio or a battery-powered television. You also need flashlights, a gallon of water for each person for at least three days and non-perishable foods. Other items that you might want to include in your kit are blankets, powdered formula for babies, a first aid kit, and clothing. It's also a good idea to have a spare cell phone charger.

Before a storm arrives, if possible, secure items that might blow away. These include chairs and toys that are in the yard. When you are prepared for a natural disaster and the storm damage that could take place, it can help give your family a peace of mind so that they can focus on remaining safe and together. 

Locally Owned Company with National Storm Resources

SERVPRO is locally owned and operated—so we live and work here too, and are proud to be part of the Saginaw community. We are also part of a national network of 1,650 with special Disaster Recover Teams that can respond with additional resources during catastrophic

Get prepared for storms

6/19/2018 (Permalink)

Now is the time to prepare for whatever Mother Nature throws our way. An Emergency Supply Kit is a good place to begin.

An Emergency Supply Kit is simply a collection of basic items your household may need in the event of an emergency.

Try to assemble your kit well in advance of an emergency. You may have to evacuate at a moment’s notice and take essentials with you. You will probably not have time to search for the supplies you need or shop for them.

You may need to survive on your own after an emergency. This means having your own food, water and other supplies in sufficient quantity to last for at least 72 hours.

Recommended Items to Include in an Emergency Supply Kit:

  • Water, one gallon of water per person per day for at least three days, for drinking and sanitation
  • Food, at least a three-day supply of non-perishable food
  • Battery-powered or hand crank radio and a NOAA Weather
    Radio with tone alert and extra batteries for both Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Dust mask, to help filter contaminated air
  • Plastic sheeting and duct tape to shelter-in-place
  • Moist towelettes, garbage bags and plastic ties for personal sanitation
  • Wrench or pliers to turn off utilities
  • Can opener for food (if kit contains canned food)
  • Local maps
  • Phone charges with adapters to allow charging in an automobile

Keep our number handy as well, 989-752-8644. If you suffer storm damage to your home or property, we can be there to take immediate action. We can help minimize secondary damages caused by severe storms.

Signs of water damage for your home

6/19/2018 (Permalink)

The Common Signs of Water Damage

Water damage is sometimes hard to detect, so it is important to learn the signs of this type of damage before the problem gets worse. The sooner water damage is spotted, the lower the cost to remedy he issue. SERVPRO recommends that property owners be aware of the common signs of moisture damage such as cold temperatures, peculiar smells, peeling and soft patches, puddles and water drips and surface discoloration.


Cold Temperatures
Buildings that have a build up of moisture on the walls are more difficult to heat when the air hits dew point temperature. The problem is compounded by the cold walls, which attract additional condensation. These two issues cause a harmful cycle of Chesaning water damage. A moisture problem may be to blame if the house is habitually cold or the heating bill has risen without explanation.


Peculiar Smells
Mold and moisture may even be detectable by smell. An odd smell is sometimes a sign of a puddle or leak. Depending on the region, the air has different moisture levels. In humid regions, a dehumidifier may be a simple fix for an overabundance of moisture in the air.


Peeling and Soft Patches
When moisture penetrates flooring or walls, the moisture can break down either surface's fibers over time. For instance, a dip around the toilet indicates a possible leak. Falling tiles or a crumbling or soft wall can also be a sign of a moisture issue.


Puddles and Water Drips
Puddles and water drips are two clear indications of moisture damage. Often, growing puddles are a sign of seeping, a lack of ventilation or a leak on the property.


Surface Discoloration
Faded furniture and walls are sometimes attributed to exposure to prolonged periods of direct sunlight. However, water is known to drain dye from furniture and carpets and make paint color fade. If dark green patches of fur are present, there may also be a mold problem. Water marks may even appear on windows or walls where water has run down the surface due to leaking eaves-troughs. Overflowing eaves-troughs eventually cause additional problems like leaking basements and Chesaning water damaged foundations.

Locally Owned Company with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Saginaw community and want to do our part to make our community the best it can be.

We are proud to serve our local communities.

SERVPRO is your go to for water damage

6/19/2018 (Permalink)

Eliminate Heath Hazards Caused by Water Damage to Your Home Using SERVPRO  

The water damage restoration experts from SERVPRO are aware of the dangers of water intrusion into your Saginaw home. The obvious result of water damage is structural---whether severe or cosmetic. And unfortunately, structural damage can wind up costing you thousands of dollars in repairs. The result of water damage can also cause the growth of toxic mold and mildew. If left untreated, this mold proliferation can be a serious hazard to your health.

Mold Growth 

According to the Environmental Protection Agency (EPA), you should have your property dried and cleaned within 24-48 hours after the initial water onslaught. This practice will help decrease the likelihood of mold growth. Although you may be capable of starting the drying and cleaning processes, it is important to know that mold can grow in areas of the home that you can't see. Thus, simply cleaning and drying your carpet will not always be effective in preventing mold growth, especially if there is a large quantity of unwanted water. The mold can still grow in different areas of your home, including the carpet padding, underneath wallpaper, behind the drywall, along ceilings and baseboards, in voids and furniture. 

As noted by the EPA, there are several health hazards that can result from exposure to mold. Some of the most common problems include respiratory issues, allergic reactions, and asthma. It is also important to note that the mold clean up process, performed by you, can lead to exposure to dangerous fungi. For this reason, professionalwater damage restoration technicians from SERVPRO will wear special protective gear and utilize state-of-the-art equipment for mold cleanup and the prevention of mold dispersion throughout your Saginaw home. 

Exposure to Sewage

Exposure to raw sewage is dangerous because it contains parasites, viruses, and bacteria such as E. coli. The sewage can also contain pharmaceuticals, chemicals, and pesticides. The EPA has stated that contaminated water can lead to the contraction of illnesses such as tuberculosis, dysentery, hepatitis, tetanus, and cholera. Safely stay away from the hazard of sewage water--blackwater--and let the experts execute the cleanup and dry out.

Additional Hazards

While exposure to mold and bacteria is two of the biggest health hazards associated with a water-damaged structure, they are not the only causes for concern. Individuals who live in older homes are also at risk for exposure to lead paint or asbestos. Unfortunately, your restoration efforts could worsen the spreading of these materials. Also, note that failure to thoroughly inspect and dry areas affected by water damage can cause them to grow weak through degradation.

Let The Professionals Of SERVPRO Assist You

Water damage is a serious matter. In fact, it poses a plethora of dangers to homeowners. For this reason, it is prudent to leave the water damage restoration process to the professionals from SERVPRO. As a team of trained, experienced experts who are passionate about restoring homes to pristine condition, SERVPRO is your first choice for all water damage related work. The process starts with water removal and drying and proceeds through the steps of repair, and if needed, restoration.

Get Involved! Be a Part of Something Larger

9/25/2017 (Permalink)

Get Involved! Be a Part of Something Larger

For the final week of National Preparedness Month SERVPRO of Romulus/Taylor encourages you to get involved! Disasters don’t plan ahead. You Can. Get involved and share preparedness info in your community, faith-based organization, business & more: 

  • Business:
  • Ready Campus
    • Make sure your campus is a Ready Campus and prepared for all types of emergencies. Get involved: ready.gov/campus
    • Make sure your school has emergency procedures in place for disasters that could affect your campus.
    • Know how to get in touch with family/friends if phones are down. Text instead of call and mark yourself as safe on social media.
    • If you can’t get in touch with family/friends after a disaster, register yourself as “Safe and Well” on theRed Cross’ website
    • Sign up to receive alerts from your school in case of an emergency like an active shooter event or natural disaster.
  • Faith-Based Preparedness
    • Keep your congregation safe – make sure your house of worship has a plan for all types of emergencies.
    • Faith-based venues can become targets. Protect your congregation & house of worship by preparing for emergencies: fema.gov/faith-resources
    • Take steps to protect your house of worship from arson. Illuminate the exterior/entrances and clear anything that could fuel fire.

National Fire Pup Day

9/25/2017 (Permalink)

Sparky Driving the SERVPRO Fire Truck

October 1st is National Fire Pup Day. Today we at SERVPRO recognize the canine firefighters that have long been members of fire departments across the country. When most of us think of a “fire pup”, the image that comes to mind is a Dalmatian. Have you ever wondered how Dalmatians became the firefighter’s mascot?

In the days of horse-drawn carriages, dogs were a popular means of protection for the carriage’s occupants. Dalmatians were a popular carriage dog breed, partly due to their natural athleticism, and partly due to the fact that they were well-behaved around horses. It didn’t take long for the Dalmatian to make the jump from carriage dog to fire dog.

Early firefighting equipment was horse-drawn, and Dalmatians were frequently used as “sirens” running along ahead of the horses, barking warnings that told people the fire wagon was coming and to “get out of the way.” Fire pups also guarded the wagons as the firefighters worked, and even did “chores” (like chasing rats) around the firehouse. Today Dalmatians don’t run ahead of fire trucks, but they still maintain a visible presence at many fire departments as a mascot and fire-safety symbol.

While most firefighting-related jobs have been taken over by machines, machines haven’t completely replaced dogs in search and rescue efforts. According to the Search Dog Foundation—a non-profit organization that helps partner rescue dogs with firefighters—fire pups need to be able to focus and concentrate even when surrounded by loud noises or strangers, and they need to be healthy and athletic. Not surprisingly, common search dog breeds include retriever breeds like Golden Retrievers and Labradors, as well as herding breeds like German Shepherds and Border Collies.

Practice and Build Out Your Plans

9/18/2017 (Permalink)

Practice and Build Out Your Plans

It’s Week three of National Preparedness Month! Disasters don’t plan ahead. You Can. Every disaster plan should include an Emergency Financial First Aid Kit (EFFAK).

Here are more tips from SERVPRO of Romulus/Taylor on how to practice and build out your plans in case of a disaster:

  • Maintain emergency savings for use in case of an emergency
  • Participate in an emergency drill
  • Know how to access community resources (e.g., shelters, food banks)
  • Maintain emergency savings in case of a disaster.
  • Do you know how to access community resources where you live? Search online today.
  • Make digital copies of important documents and save them on the cloud or a secure cell phone app in case disaster strikes. 
  • Have at least a one-week supply of medications.
  • Flood insurance policies have a 30-day waiting period before they go into effect. Plan now for floods floodsmart.gov
  • Give yourself financial peace of mind & create an emergency savings account that can be used in a crisis
  • Financial prep tip: gather & store critical personal, household, & medical information for easy access during a disaster.

Make a Plan for Yourself, Family and Friends

9/1/2017 (Permalink)

MAKE A PLAN

September is National Preparedness Month. Follow our weekly blog posts designed to help you prepare for a disaster. Disasters don’t plan ahead. You Can.  This week we are focusing on making a plan for yourself, family and your friends.

Make a plan today. Your family may not be together if a disaster strikes, so it is important to know which types of disasters could affect your area.  Preparing the family for an emergency is as simple as a conversation over dinner. Here are some ideas from SERVPRO of Romulus/Taylor to get you started:

  • Know how you’ll contact one another and reconnect if separated.
  • Establish a family meeting place that’s familiar and easy to find.
  • Download a group texting app so your entire family can keep in touch before, during & after an emergency.
  • Practice evacuating in the car with your animals, so they’re more comfortable if you need to evacuate in an emergency.
  • Consider downloading the Fema app with weather alerts for up to 5 locations: fema.gov/mobile-app
  • Sign up for local emergency alerts in your area by searching online.

Keeping yourself, family and your friends safe is your first priority when disaster strikes. Be sure you have plan in place before disaster strikes. For more information on creating and implementing a Disaster Plan visit Ready.gov.

Plan to Help Your Neighbor and Community

9/1/2017 (Permalink)

Plan to Help Your Neighbor and Community

It’s week two of National Preparedness Month! Disasters don’t plan ahead. You Can.  Do you know what to do when an emergency happens?

Here are some helpful tips and links from SERVPRO of Romulus/Taylor to help you know what to do until help arrives:

Did you know almost half of Americans expect to rely on their neighbors after a disaster? Here are some ideas from SERVPRO of Saginaw to help you help your neighbors in an emergency:

  • Plan today:  Your neighbor may have to rely on you during an emergency. Will you be ready:  https://go.usa.gov/xRf4N
  • Preparation can help your community discover activities to keep you and your neighbors safe: ready.gov/prepare 
  • Plan a preparedness event for your community. Get FREE planning guides from: http://bit.ly/29Kjc0Q
  • DYK: In the wake of an emergency, it’s okay to move the injured away from ongoing danger. Learn how you can help here: ready.gov/until-help-arrives

SERVPRO now offers Financing to help cover the costs of our Emergency Services

8/30/2017 (Permalink)

Disasters never pick an opportune time to occur, and our piggy banks often bear the brunt of an emergency situation.

Disasters never pick an opportune time to occur, and our piggy banks often bear the brunt of an emergency situation.

Disasters never pick an opportune time to occur.  And, our piggy banks often bear the brunt of an emergency situation.  If you need help paying for fire or water recovery, SERVPRO of Romulus/Taylor can help. 

Through our new financing program, qualified customers can receive up to $55,000 in financing to apply toward emergency mitigation and reconstruction projects undertaken by our franchise.  The web-based loan application process is conducted on-site with your SERVPRO representative.  It is secure and efficient, and approvals are provided in minutes – not days.

Imagine your relief with the opportunity to take months to cover the cost of emergency services instead of paying out-of-pocket at the time the disaster occurs.

Through SERVPRO’s new emergency line of credit, we’re offering yet another way to make it “Like it never even happened.”

For more information, or to learn if you qualify, please contact SERVPRO of Romulus/Taylor at (734) 992-3138.

Top 10 Franchise: 3rd out of 1,700 in Total Sales Volume

8/30/2017 (Permalink)

Top 10 Franchise: 3rd out of 1,700 in Total Sales Volume.

SERVPRO of Romulus/Taylor has once again been recognized as a national leader for outstanding sales volume performance.


As part of SERVPRO’s National Convention held last June in Seattle, Wash., owners Randy Miller and Mike Snyder received the “Legend Gold” award for outstanding performance in 2016. The award places the group third in total sales volume among more than 1,700 franchises throughout the United States.


“Receiving this recognition is indeed an honor,” says Miller. “It truly is a reflection of the outstanding team we have assembled. From our project managers and technicians in the field to the office staff and management team, we are all dedicated to resolving any size disaster.”


This award marks the 10th time in as many years the franchise has been ranked among the nation’s top 10 producers.

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