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Fire & Water - Cleanup & Restoration
Alternate Phone Number: (734) 721-5699

Emergency Fire Damage Process

9/24/2021 (Permalink)

Red fire flames. Fire and smoke damage is especially destructive.

Fire and smoke damage is especially destructive. In many cases, your property will also suffer from water damage from firefighting efforts. With our emergency fire damage process, we can get your property back to pre-fire condition “Like it never even happened.” 

One Hour: 

Within one hour from notice of loss, we will contact you to arrange for service. You will know help is on the way! 

Four Hours: 

Within four hours of loss notification, we will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage. 

Detailed Explanation: 

A trained, uniformed, and equipped SERVPRO professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome. 

Pretesting: 

We will begin pretesting for restorability, working from the source of the damage outward. 

Eight Hours: 

Within eight business hours of on-site arrival, a verbal briefing of scope will be communicated to the appropriate person, normally your adjuster or property manager. 

Cleaning, Restoration, & Deodorization: 

We will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. We use state-of-the-art restoration techniques to ensure your property is taken care of right the first time. 

Final Walk-Through: 

After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction. 

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. 

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