What our Customers say...

Why SERVPRO Testimonials

We can't say enough about Donnie and Travis. They listened and reacted to every concern or question we had. They are very professional, polite, and honest. Thank you from the bottom of our hearts

Marrianne was on time very helpful with the project presented and kept me informed during the entire process. I would definitely recommend their services. 

John was very helpful. He did a great job. 

Jason and Shane are very friendly and professional! They arrived on time and completed the job very efficiently. They made everything so easy for me! Really grateful for their work! 

From the start of the project to the end, your team was great! Justin, our project manager, was helpful and understanding of our situation with my parents! I can't say enough about how easy he made this project for us! Also, the workers that were here were great! They did great work and was great to work with! And Mark and Richard were excellent as well! GREAT JOB SERVPRO! Thanks again Justin! And your team! 

In late March of this year, I experienced water damage to my home and garage. SERVPRO was among several companies recommended by my insurance company to handle the mitigation process. After reading some of the reviews of SERVPRO and the other companies, all well-known, I decided to choose SERVPRO. Glad I did! 

From the moment Jake and his mitigation partner showed up at our front door, I felt a sense of relief. This was during the onset of the COVID nightmare, but they showed up in full PPE and got right to work! 

After SERVPRO completed the entire mitigation process, I decided to go with them to handle the restorations as well. Justin Dahl, the project manager, was professional and personable from the very first phone call and remained so during the entire process. He was very knowledgeable and answered any questions I had - and believe me, I had a lot. Justin also worked well with my insurance adjuster, which is pretty impressive. 

Justin wanted to make sure my home/garage were restored completely and properly. Once the reconstruction process was underway, Olsi and his crew worked long hours and diligently to get the job done. They were punctual and took pride in their work and, as a result, my home and garage look even better than pre-water damage.

I was very happy with SERVPRO’s work. They were exactly what a service company should be. Thank you SERVPRO. 

We recently had a suicide take place in our home. Not knowing what to do, we called SERVPRO. I'm so glad we did! A team was here promptly to deal with the biohazardous situation and clean everything up. They were caring, compassionate, quick & very professional. I highly recommend them! Thank you, Mike G., Mark, Tim and John! You all made a huge impact and difference during this difficult time! 

Mike and his team at SERVPRO are the best!! A squirrel made himself at home at my elderly parent's home while they were away for the winter. They did an amazing clean up on all the damage the little critter left behind. Highly recommend their services. You will not be disappointed. Thank you to Mike, Michelle, Ciera, and the entire team at SERVPRO!! 

Good family company. 

The wonderful team at SERVPRO of Westland made a difficult and unforeseen situation less stressful and manageable to face. They are professional, fast, and committed to every detail. I highly recommend the Westland office for all your biohazard removal, and home restoration needs!