What our Customers say...

Water Damage Testimonials

After experiencing a ceiling collapse in my home, I contracted with SERVPRO Romulus to address the total cleanup of my living room, and then to completely repair the damage which included installation of a new ceiling . The expertise Dustin has with dealing with the insurance company was greatly appreciated. His team of Mark and Richard quickly gutted my living room and removed all traces of the destruction. The next team headed by Justin quickly installed a beautiful new ceiling in my home within days. The professionalism these two teams exhibited was outstanding. My gratitude for their assistance cannot be overstated.

These guys are real professionals. We had an emergency water damage at our place of work, they were there in literally 30 min. Had it all cleaned up in 2 hours. Dustin and his crew were especially awesome. Thank you guys. The only choice in town.

This letter is written with appreciation for the outstanding work the entire SERVPRO team completed to mitigate and repair damages sustained as a result of a glycol spill from a burst pipe in our garage.

We had truly been offered the most professional service and courtesy that, in essence has been nothing short of spectacular. Given the constraints of our property damage and timeliness, the attention to all critical details and reliably prompt responses proved to meet business commitments that went the extra mile!

It is evident to us that the staff, led by Mike Gaffke truly took on the responsibility along with the full measurement of accountability. We are grateful to have recovered and be the recipients of this commitment to excellence!

Wow wow wow!!! LOVE SERVPRO!! 

We just had our refrigerator line burst open in the middle of the night and spray water all over our newly and completely remodeled kitchen AND flooded our basement. We had only just moved into our home and our basement was full of our belongs we havent yet unpacked. Jake and his team were very quick to arrive on the scene. Jake was exceptionally sympathetic, kind, knowledgeable, and professional. We are genuinely impressed by his customer service! We have not yet completed the full extent of restoration and we are already so thankful for what SERVPRO has been able to do for us. THANK YOU SERVPRO for tackling this mess and making us feel valued!!”

“Thank you for the great service. Marc and Kaine did a great job. They were through in no-time and very polite and neat. Easy to work with! Thank you again!”

My basement flooded during the June storms that recently hit Mid Michigan hard. Shandon from SERVPRO was wonderful to work with. He was honest, courteous and did a great job. I had my floors,ceilings and vents treated for mold. I would highly recommend this company , as they also value the art of customer service. 

Fast and efficient! This is the second time we have used SERVPRO for a sewer backup flooded basement. They are quick to respond, and easy to deal with. They do an excellent job with cleanup, paying close attention to detail. Thanks again SERVPRO!

The team at SERVPRO was extremely knowledgeable, professional, and efficient! What a pleasure to work with them. Thank you!

Awesome people awesome prices! Got my house smelling normal after a bad basement flooding!